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Entry Level Remote Customer Support Representative Jobs in Avon, IN

C4 Technical Services

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Member Services Specialist - Remote

Indianapolis, IN · Remote

$18/hr

  • Medical

  • Dental

Member Services Specialist -Entry Level (Seasonal Contract Opportunity) Location: Remote (Work From ... Provide professional, empathetic, and solution-oriented customer support. * Perform additional ...

New

Liveops

Remote Spanish Bilingual Customer Service

Fishers, IN · Remote

$14.50 - $18.25/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Liveops

Remote Spanish Bilingual Customer Service

Carmel, IN · Remote

$15.50 - $19.50/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

ForgeFit

Remote Inside Sales Representative

Indianapolis, IN · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Educate potential customers on ForgeFit's product offerings and value * Build and manage a pipeline ... Collaborate with fulfillment and support teams to ensure a seamless client experience * Meet or ...

HMG Careers

Sales Representative Remote

Fishers, IN · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Representative Remote

Eminence, IN · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Representative Remote

Cartersburg, IN · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Representative Remote

Eden, IN · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Entry Level Remote Customer Support Representative information

See Avon, IN salary details

$9

$18

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How much do entry level remote customer support representative jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for entry level remote customer support representative in Avon, IN is $18.03, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $20.05 per hour, depending on experience, location, and employer.

What are common challenges faced by entry level remote customer support representatives, and how can they be managed?

Entry Level Remote Customer Support Representatives often encounter challenges such as managing high volumes of customer inquiries, maintaining clear communication without face-to-face interaction, and adapting to new technologies or platforms. To manage these effectively, it's helpful to develop strong organizational skills, actively seek guidance from team leads or mentors, and stay engaged with training resources offered by the company. Regular virtual check-ins and participation in team chats can also foster a sense of connection and provide valuable support.

What is the difference between Entry Level Remote Customer Support Representative vs Customer Service Associate?

AspectEntry Level Remote Customer Support RepresentativeCustomer Service Associate
Work EnvironmentRemote, home-basedIn-office or remote depending on employer
Required SkillsCommunication, problem-solving, basic tech knowledgeCommunication, interpersonal skills, customer interaction
Common CertificationsNone typically required, but customer service or tech certifications helpfulNone typically required
Industry UsageCommon in tech, retail, telecom sectorsWidespread across retail, hospitality, healthcare

Both roles focus on assisting customers, but the Entry Level Remote Customer Support Representative is specifically designed for remote work with a focus on technical support and troubleshooting, while the Customer Service Associate may work in various settings, including in-person or remote, with broader customer interaction responsibilities.

What is an entry level remote customer support representative?

Entry Level Remote Customer Support Representatives are professionals who assist customers with inquiries, issues, and support requests through channels like phone, email, or chat, all while working from a remote location. They typically handle basic troubleshooting, provide product or service information, and resolve common problems. This role is ideal for individuals starting their careers, as it requires strong communication skills and problem-solving abilities but usually does not demand prior experience. Training is often provided by employers to help new hires become familiar with company systems and customer service protocols.

What skills and qualifications are needed to thrive as an entry level remote customer support representative?

To thrive as an Entry Level Remote Customer Support Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, helpdesk software, and basic computer proficiency are commonly required. Patience, active listening, and adaptability are standout soft skills for effectively addressing customer concerns and working independently. These skills ensure efficient issue resolution, positive customer experiences, and successful performance in a remote support environment.

What are popular job titles related to Entry Level Remote Customer Support Representative jobs in Avon, IN?

For Entry Level Remote Customer Support Representative jobs in Avon, IN, the most frequently searched job titles are:

What job categories do people searching Entry Level Remote Customer Support Representative jobs in Avon, IN look for?

The top searched job categories for Entry Level Remote Customer Support Representative jobs in Avon, IN are:

What cities near Avon, IN are hiring for Entry Level Remote Customer Support Representative jobs?

Cities near Avon, IN with the most Entry Level Remote Customer Support Representative job openings:

Entry Level Remote Customer Support Representative jobs near you
Infographic showing various Entry Level Remote Customer Support Representative job openings in Avon, IN as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $37,496 per year, or $18 per hour.

Member Services Specialist - Remote

C4 Technical Services

Indianapolis, IN • Remote

$18/hr

Contractor

Medical, Dental

Posted 3 days ago

New

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Job description

Member Services Specialist -Entry Level

(Seasonal Contract Opportunity)

Location: Remote (Work From Home)
Job Type: Full-Time, Seasonal Contract
Duration: Approximately 5 Months Seasonal (Potential for Extension and/or Permanent Hire) Re-Starts annually 
Pay Rate: $18.00 per Hour

Important Dates

  • Onboarding: OCT / NOV

Position Overview

C4 Technical Services is seeking customer-focused and compassionate Member Services Specialists to join our team for a seasonal opportunity. In this role, you will serve as the primary point of contact for members, pharmacies, and healthcare providers, assisting with benefit questions, medication inquiries, and order processing needs.

This position involves a high volume of inbound phone calls and requires excellent communication skills, attention to detail, and the ability to navigate multiple systems while delivering exceptional customer service.

Key Responsibilities

  • Respond to incoming calls and emails from members, pharmacies, and healthcare providers regarding prescription benefits, medications, and account inquiries.
  • Investigate and resolve customer concerns accurately and efficiently.
  • Escalate complex issues to appropriate team members when necessary.
  • Process requests and document interactions in accordance with established procedures.
  • Maintain compliance with HIPAA regulations and all Prime Therapeutics policies and procedures.
  • Provide professional, empathetic, and solution-oriented customer support.
  • Perform additional duties and special projects as assigned.

Required Qualifications

  • High School Diploma or GED required.
  • Minimum of one (1) year of customer service experience.
  • Strong verbal and written communication skills.
  • Ability to multitask and manage competing priorities in a fast-paced environment.
  • Strong computer proficiency with the ability to navigate multiple applications simultaneously.
  • Must be authorized to work in the United States without current or future sponsorship requirements.

Remote Work Requirements

Candidates must have a dedicated home office environment that meets company standards, including:

  • Reliable high-speed internet service.
  • Workspace with appropriate desk and chair.
  • Ability to work without frequent interruptions.
  • Equipment setup completed prior to training.

Preferred Qualifications

  • Contact center or call center experience.
  • Healthcare, Pharmacy Benefit Management (PBM), or insurance industry experience.
  • Certified Pharmacy Technician (CPhT) certification.
  • College coursework or degree progress.
  • Bilingual skills, particularly Spanish.
  • Prior remote/work-from-home experience.

Physical Requirements

  • Ability to remain seated for extended periods (6+ hours per day).
  • Occasionally required to stand, walk, bend, stoop, kneel, or crouch.
  • Ability to work flexible schedules, including evenings, weekends, and holidays, as business needs require.

Why Join C4!

  • Work remotely from the comfort of your home.
  • Gain valuable healthcare and customer service experience.
  • Opportunity for contract extension and potential long-term employment based on performance and business needs.
  • Join a team dedicated to helping members access the medications and care they need.

Apply today to become part of a team that makes a meaningful impact on people's health and well-being every day.

Company Description

C4 Technical Services is a forward-thinking IT, Telecom and Clinical consulting and talent solutions firm headquartered in Eagan, Minnesota, with additional offices in Sacramento, CA, Dallas, TX, and Hyderabad, India.

We serve clients across industries by delivering tailored technology solutions and connecting them with top-tier IT talent.

At C4, we combine deep technical expertise with a commitment to flexibility, cost-efficiency, and long-term impact.

Our services are built to scale with your business and evolve alongside your needs.

We support contract, contract-to-hire, and permanent placement models — allowing you to build the right team, at the right time, with the right expertise.

Learn more about how we can support your technology and staffing needs at
www.c4techservices.com

C4 Technical Services logo

About C4 Technical Services

Sourced by ZipRecruiter

C4 Technical Services is a national privately held women and African American owned Staffing and Consulting company based in Minneapolis, Minnesota. We are committed to maintaining our entrepreneurial spirit as we grow and help our clients grow. This gives us the ability to be flexible and responsive as we align with client organizations to help scale their IT, Infrastructure, Digital UX, Application Development, Strategy, and Telecom to increase and support their growing business needs. We have a deliberate commitment to a partner pipeline – always on the hunt for new technology and new solutions to problems, new and old. Our areas of technical focus include D365 Consulting, Microsoft O365, SCCM, SCSM, Cyber Security, Digital UX, UI Development, DevOps, Cloud, PMO, iOS, Android, Power BI, Data Visualization, Kafka, Python, Java, .NET, Chaos Engineering, Call Center, and Ransomware attacks.

Company size

201 - 500 Employees

Headquarters location

Little Canada, MN, US

Year founded

2013

Social media

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