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Entry Level Remote Customer Support Representative Jobs in Amherst, MA

HMG Careers

Sales Executive - Remote

Holyoke, MA · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

New

HMG Careers

Remote Insurance Agent

Holyoke, MA · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

New

Promoted2

Remote Insurance Agent

Springfield, MA · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Life Insurance Agent

Holyoke, MA · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

New

micro1 AI

Senior Counsel - Remote

Springfield, MA · Remote

$140 - $400/hr

Remote micro1 is engaging lawyers to contribute their subject-matter expertise in support of a customer's project. In this role, you'll apply your expertise to help train next-generation AI systems.

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All JobsCustomer Support Representative JobsEntry Level Remote Customer Support Representative JobsEntry Level Remote Customer Support Representative Jobs in Amherst, MA

Entry Level Remote Customer Support Representative information

See Amherst, MA salary details

$9

$18

$26

How much do entry level remote customer support representative jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for entry level remote customer support representative in Amherst, MA is $18.51, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $20.58 per hour, depending on experience, location, and employer.

What are common challenges faced by entry level remote customer support representatives, and how can they be managed?

Entry Level Remote Customer Support Representatives often encounter challenges such as managing high volumes of customer inquiries, maintaining clear communication without face-to-face interaction, and adapting to new technologies or platforms. To manage these effectively, it's helpful to develop strong organizational skills, actively seek guidance from team leads or mentors, and stay engaged with training resources offered by the company. Regular virtual check-ins and participation in team chats can also foster a sense of connection and provide valuable support.

What is the difference between Entry Level Remote Customer Support Representative vs Customer Service Associate?

AspectEntry Level Remote Customer Support RepresentativeCustomer Service Associate
Work EnvironmentRemote, home-basedIn-office or remote depending on employer
Required SkillsCommunication, problem-solving, basic tech knowledgeCommunication, interpersonal skills, customer interaction
Common CertificationsNone typically required, but customer service or tech certifications helpfulNone typically required
Industry UsageCommon in tech, retail, telecom sectorsWidespread across retail, hospitality, healthcare

Both roles focus on assisting customers, but the Entry Level Remote Customer Support Representative is specifically designed for remote work with a focus on technical support and troubleshooting, while the Customer Service Associate may work in various settings, including in-person or remote, with broader customer interaction responsibilities.

What is an entry level remote customer support representative?

Entry Level Remote Customer Support Representatives are professionals who assist customers with inquiries, issues, and support requests through channels like phone, email, or chat, all while working from a remote location. They typically handle basic troubleshooting, provide product or service information, and resolve common problems. This role is ideal for individuals starting their careers, as it requires strong communication skills and problem-solving abilities but usually does not demand prior experience. Training is often provided by employers to help new hires become familiar with company systems and customer service protocols.

What skills and qualifications are needed to thrive as an entry level remote customer support representative?

To thrive as an Entry Level Remote Customer Support Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, helpdesk software, and basic computer proficiency are commonly required. Patience, active listening, and adaptability are standout soft skills for effectively addressing customer concerns and working independently. These skills ensure efficient issue resolution, positive customer experiences, and successful performance in a remote support environment.
What are the most commonly searched types of Remote Customer Support Representative jobs in Amherst, MA? The most popular types of Remote Customer Support Representative jobs in Amherst, MA are:
What are popular job titles related to Entry Level Remote Customer Support Representative jobs in Amherst, MA? For Entry Level Remote Customer Support Representative jobs in Amherst, MA, the most frequently searched job titles are:
What job categories do people searching Entry Level Remote Customer Support Representative jobs in Amherst, MA look for? The top searched job categories for Entry Level Remote Customer Support Representative jobs in Amherst, MA are:
What cities near Amherst, MA are hiring for Entry Level Remote Customer Support Representative jobs? Cities near Amherst, MA with the most Entry Level Remote Customer Support Representative job openings:
Entry Level Remote Customer Support Representative jobs near you

Sales Representative (Remote)

American Income Life

Amherst, MA • Remote

Contractor

Medical, Life

Re-posted 20 days ago

American Income Life Insurance rating

8.5

Company rating: 8.5 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

104th of 304 rated insurance

Job description

Work from anywhere in the U.S. Build something real.

At Globe Life American Income Division, we believe your career should fit your life, not the other way around. We're looking for driven, people-first individuals who want unlimited earning potential, growth opportunities, and to help make a genuine difference for families across the country. The best part? You can do it all remotely.

Why American Income?

  • Remote Opportunities: Work from home, with the flexibility to build your own schedule
  • Unlimited Earning Potential: Your performance can create the opportunity to earn more
  • Performance Rewards: You can qualify for incentive trips, exclusive event tickets, and bonus opportunities
  • Real Career Growth: Have the opportunity to advance based on performance with training and support along the way
  • A Mission That Matters: Help families protect what matters most through tailored insurance solutions

What You'll Do

  • As an independent contractor, you’ll build and maintain meaningful client relationships while offering personalized insurance solutions
  • Many agents are able to complete state licensing through external training programs in as little as 10 days
  • Define your personal performance goals with support from your team

What We're Looking For

  • High school diploma or equivalent required; business or sales background is a plus
  • Strong communicator with a natural ability to connect with people
  • Self-motivated and comfortable working in a performance-based environment
  • Previous sales or customer service experience is helpful, but not required
  • Basic computer proficiency preferred; CRM experience is a bonus

Who We Are

American Income Life Insurance Company has spent generations helping protect working families with life, accident, and supplemental health insurance across the United States, Canada, and New Zealand. Based in Waco, Texas, American Income is a trusted provider of supplemental life insurance to labor unions, credit unions, and associations. We continue to grow because of one thing: our people.

Your next chapter starts here. Apply today and let's talk about how Globe Life American Income Division can help you build a new career.

Benefits To You

With state licensing taking as few as 10 days, a career with American Income Life can provide competitive compensation, advancement opportunities, independence, flexibility, performance incentives, awards, development programs and so much more. We have positions open now and we can conduct virtual interviews so you can schedule a personal interview from the comfort of your home.

What American Income Life Insurance employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom