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Entry Level Remote Customer Service Representative Jobs in Flowood, MS

GRADE POTENTIAL, LLC

CUSTOMER SERVICE ASSOCIATE

Jackson, MS · Remote

$35K - $55K/yr

We are a fully remote company, which allows us to recruit top talent from across the country. Grade ... You understand that customer service is not a department but a philosophy that you live everyday. A ...

Liveops

Remote Spanish Bilingual Customer Service

Jackson, MS · Remote

$13.50 - $17/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Liveops

Remote Spanish Bilingual Customer Service

Brandon, MS · Remote

$15 - $18.75/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

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Entry Level Remote Customer Service Representative information

See Flowood, MS salary details

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How much do entry level remote customer service representative jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for entry level remote customer service representative in Flowood, MS is $15.79, according to ZipRecruiter salary data. Most workers in this role earn between $12.93 and $17.60 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Remote Customer Service Representative vs Entry Level Remote Customer Support Specialist?

AspectEntry Level Remote Customer Service RepresentativeEntry Level Remote Customer Support Specialist
CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma or equivalent; technical knowledge optional
Work EnvironmentRemote, handling customer inquiries via phone, chat, or emailRemote, providing technical or product support to customers
Employer & Industry UsageRetail, telecom, e-commerce companiesTech companies, software providers, electronics brands
Search & Comparison IntentCustomer service roles, entry-level support jobsTechnical support, product assistance roles

While both roles are entry-level remote positions involving customer interaction, the Customer Service Representative focuses on general inquiries and account issues, whereas the Customer Support Specialist provides technical or product-specific assistance. Understanding these differences helps job seekers target the right position based on their skills and interests.

What does an entry level remote customer service representative do?

An Entry Level Remote Customer Service Representative assists customers by answering inquiries, resolving issues, and providing information about products or services, all from a remote location. They typically communicate with customers via phone, email, or chat, and use company software to track interactions and solutions. This role is ideal for those new to customer service and offers the flexibility to work from home while gaining valuable experience in communication and problem-solving.

What are the key skills and qualifications needed to thrive as an entry level remote customer service representative, and why are they important?

To thrive as an Entry Level Remote Customer Service Representative, you need strong communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center platforms, and ticketing systems is typically required. Outstanding problem-solving abilities, patience, and the ability to work independently distinguish top performers in this role. These skills and qualities are crucial for delivering efficient, positive customer experiences and effectively resolving issues in a remote environment.

What are some common challenges faced by entry level remote customer service representatives, and how can they be managed?

Entry Level Remote Customer Service Representatives often face challenges such as managing high call or chat volumes, staying motivated while working independently, and effectively communicating without in-person cues. To manage these, it’s helpful to establish a structured daily routine, make use of collaboration tools to stay connected with your team, and actively seek feedback from supervisors. Building strong time-management skills and participating in regular team meetings can also help overcome feelings of isolation and keep you aligned with company goals.
What are the most commonly searched types of Remote Customer Service Representative jobs in Flowood, MS? The most popular types of Remote Customer Service Representative jobs in Flowood, MS are:
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Entry Level Remote Customer Service Representative jobs near you

Licensed Remote Insurance Sales Representative (State Farm Experience Required)

Jason Templeton - State Farm Agency

Jackson, MS • Remote

$35K - $100K/yr

Full-time

Posted 8 days ago

Job description

Licensed Remote Insurance Sales Representative (State Farm Experience Required)

Jason Templeton - State Farm Agency
Remote | Applicants must reside in Alabama, Mississippi, Tennessee, North Carolina, South Carolina, Kentucky, or Georgia

Compensation: $35,000 - $100,000+ (Base Salary + Uncapped Commission)

Are you an experienced State Farm sales professional ready to work remotely?

Jason Templeton's growing State Farm agency is looking for a licensed, experienced State Farm Insurance Sales Representative who knows how to build relationships, uncover customer needs, and close business. This is not an entry-level position.

If you've previously worked for a State Farm agent, hold active Property & Casualty and Life & Health licenses, and thrive in a commission-driven sales environment, we'd love to talk with you.

Our agency has over 50 years of combined State Farm team experience and is built around providing outstanding customer service while helping customers protect what matters most. We are committed to building long-term relationships with our customers and supporting our team members' success.

What You'll Do
  • Build and manage relationships with new and existing customers
  • Conduct needs-based insurance reviews
  • Quote and sell Auto, Home, Life, Health, Business, and other State Farm insurance products
  • Generate referrals and follow up on leads
  • Cross-sell and identify additional coverage opportunities
  • Deliver exceptional customer service throughout the sales process
  • Consistently meet or exceed sales goals
What We're Looking For

Required Qualifications

  • Active Property & Casualty License
  • Active Life & Health License
  • Previous State Farm agency experience is required
  • Proven insurance sales success
  • Excellent communication and closing skills
  • Self-motivated and able to work independently in a remote environment
  • Strong organizational and follow-up skills
  • Reliable high-speed internet and dedicated home office workspace

Applicants without previous State Farm agency experience will not be considered.

Compensation & Benefits
  • Base salary plus uncapped commission
  • Expected earnings: $35,000-$100,000+ annually
  • Paid Time Off (PTO)
  • Healthcare reimbursement
  • Retirement plan with employer match
  • Remote work opportunity
  • Established agency with strong support
  • Opportunity for long-term career growth
Work Location

This is a fully remote position, but applicants must currently reside in one of the following states:

  • Alabama
  • Mississippi
  • Tennessee
  • North Carolina
  • South Carolina
  • Kentucky
  • Georgia
Why Join Jason Templeton State Farm?

Jason Templeton's agency has earned a reputation for exceptional customer service and helping customers protect what matters most. The team focuses on building lasting customer relationships while providing insurance solutions tailored to each individual's needs. The agency offers virtual appointments, serves customers across Georgia and Alabama, and values professionals who are driven, customer-focused, and committed to excellence.

Apply Today

If you're a licensed State Farm professional looking for a remote opportunity with uncapped earning potential, we'd love to hear from you.