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Entry Level Remote Customer Service Rep Jobs in Norwalk, CT

ForgeFit

Remote Customer Service Specialist

New Haven, CT · On-site +1

$17 - $22.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

New York, NY · On-site +1

$18.50 - $24.50/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

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All JobsCustomer Service Rep JobsEntry Level Remote Customer Service Rep JobsEntry Level Remote Customer Service Rep Jobs in Norwalk, CT

Entry Level Remote Customer Service Rep information

See Norwalk, CT salary details

$9

$18

$27

How much do entry level remote customer service rep jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for entry level remote customer service rep in Norwalk, CT is $18.87, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $21.01 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Remote Customer Service Rep vs Customer Support Specialist?

AspectEntry Level Remote Customer Service RepCustomer Support Specialist
CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; may require additional product knowledge
Work EnvironmentRemote, home-basedRemote or in-office, depending on company
Industry UsageCommon in retail, telecom, e-commerceUsed across tech, SaaS, and service industries
Search IntentJob seekers looking for entry-level remote customer support rolesCandidates seeking specialized customer support roles with more product knowledge

The Entry Level Remote Customer Service Rep typically handles basic customer inquiries and issues remotely, requiring minimal experience. Customer Support Specialists often have more in-depth product knowledge and handle more complex issues. Both roles are remote-friendly and widely used across industries, but the Customer Support Specialist may require additional training or experience.

What are the most commonly searched types of Remote Customer Service Rep jobs in Norwalk, CT? The most popular types of Remote Customer Service Rep jobs in Norwalk, CT are:
What are popular job titles related to Entry Level Remote Customer Service Rep jobs in Norwalk, CT? For Entry Level Remote Customer Service Rep jobs in Norwalk, CT, the most frequently searched job titles are:
What job categories do people searching Entry Level Remote Customer Service Rep jobs in Norwalk, CT look for? The top searched job categories for Entry Level Remote Customer Service Rep jobs in Norwalk, CT are:
What cities near Norwalk, CT are hiring for Entry Level Remote Customer Service Rep jobs? Cities near Norwalk, CT with the most Entry Level Remote Customer Service Rep job openings:
Entry Level Remote Customer Service Rep jobs near you
Infographic showing various Entry Level Remote Customer Service Rep job openings in Norwalk, CT as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 100% Remote job distribution, with an average salary of $39,245 per year, or $18.9 per hour.

Customer Service Representative (Remote)

Zephyrus Engineering Limited

New York, NY • Remote

$55K - $60K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago

Job description

About the job

Job Title: Customer Service Representative (Remote)

Location: 100% Remote

Compensation: ~$55,000.00 -$60,000.00/Per Year

Type: Full-Time 9:00 AM - 5 PM CST

About Us:

Zephyrus Engineering is a forward-thinking engineering firm specializing in innovative infrastructure and construction solutions that meet the highest standards of quality, safety, and sustainability. We deliver impactful projects across sectors, including municipal, commercial, and environmental works, combining technical expertise with a client-focused approach. Our team is committed to driving excellence, fostering collaboration, and positively shaping the communities we serve. Join us to be part of a dynamic environment where your work will create lasting change.

Key Responsibilities:

  • Serve as the primary point of contact for customer inquiries via phone, email, and chat for all UPS-related issues (tracking packages, resolving issues, etc.)
  • Provide exceptional customer support by resolving product or service issues promptly
  • Work closely with other departments to provide seamless service and feedback
  • Manage and prioritize multiple tasks in a fast-paced environment while maintaining attention to detail
  • Document and update customer interactions and account information accurately

What We Offer:

  • 100% remote position, tech provided
  • Enjoy a competitive base salary that rewards your experience and skills
  • Full benefits, including medical, dental, vision, flexible PTO, and 401K match
  • A collaborative and supportive work culture that values your personal and professional growth

Qualifications:

  • Proven experience in customer service, account management, or a similar role
  • Strong communication skills, both written and verbal
  • Ability to thrive in a fast-paced environment while maintaining a positive and solution-oriented attitude
  • Excellent organizational and multitasking abilities
  • Empathy and a passion for helping customers
  • Tech-savvy with proficiency in Salesforce CRM systems
  • Helpscout and Google Office suites are a plus

Why Zephyrus Engineering?

  • Innovative projects that drive real change
  • Clear career growth opportunities and ongoing training
  • Collaborative, team-oriented culture
  • Commitment to excellence, safety, and sustainability
  • Competitive benefits package, including health and retirement
  • Work that makes a positive impact on communities

Apply