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Entry Level Remote Customer Service Rep Jobs in Independence, MO

HMG Careers

Sales Representative Remote

Olathe, KS · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Representative Remote

Lees Summit, MO · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Representative Remote

Overland Park, KS · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Representative Remote

Independence, MO · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Representative Remote

Kansas City, MO · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Representative Remote

Kansas City, KS · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

C4 Technical Services

Be Seen First

Member Services Specialist - Remote

Kansas City, MO · Remote

$18/hr

Member Services Specialist -Entry Level (Seasonal Contract Opportunity) Location: Remote (Work From ... Minimum of one (1) year of customer service experience. * Strong verbal and written communication ...

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Entry Level Remote Customer Service Rep information

See Independence, MO salary details

$8

$17

$24

How much do entry level remote customer service rep jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for entry level remote customer service rep in Independence, MO is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $19.09 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Remote Customer Service Rep vs Customer Support Specialist?

AspectEntry Level Remote Customer Service RepCustomer Support Specialist
CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; may require additional product knowledge
Work EnvironmentRemote, home-basedRemote or in-office, depending on company
Industry UsageCommon in retail, telecom, e-commerceUsed across tech, SaaS, and service industries
Search IntentJob seekers looking for entry-level remote customer support rolesCandidates seeking specialized customer support roles with more product knowledge

The Entry Level Remote Customer Service Rep typically handles basic customer inquiries and issues remotely, requiring minimal experience. Customer Support Specialists often have more in-depth product knowledge and handle more complex issues. Both roles are remote-friendly and widely used across industries, but the Customer Support Specialist may require additional training or experience.

What are the most commonly searched types of Remote Customer Service Rep jobs in Independence, MO?

The most popular types of Remote Customer Service Rep jobs in Independence, MO are:

What are popular job titles related to Entry Level Remote Customer Service Rep jobs in Independence, MO?

For Entry Level Remote Customer Service Rep jobs in Independence, MO, the most frequently searched job titles are:

What job categories do people searching Entry Level Remote Customer Service Rep jobs in Independence, MO look for?

The top searched job categories for Entry Level Remote Customer Service Rep jobs in Independence, MO are:

What cities near Independence, MO are hiring for Entry Level Remote Customer Service Rep jobs?

Cities near Independence, MO with the most Entry Level Remote Customer Service Rep job openings:

Entry Level Remote Customer Service Rep jobs near you
Infographic showing various Entry Level Remote Customer Service Rep job openings in Independence, MO as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $35,647 per year, or $17.1 per hour.

Customer Service Specialist Remote Onsite

Adecco

Kansas City, MO • Remote

$20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Job description

Are you passionate about helping people, delivering outstanding customer service, and building meaningful relationships over the phone? We are seeking Customer Service Specialists to support Medicare-eligible clients through the enrollment and onboarding process. Payrate for this role is $20.00/hr.

This is an excellent opportunity to join a growing organization that values teamwork, customer satisfaction, and professional development. If you are detail-oriented, customer-focused, and thrive in a fast-paced environment, we encourage you to apply.

Position Summary
The Customer Service Specialist will be responsible for making outbound and receiving inbound calls from Medicare Advantage clients. The primary objective of this role is to support new members by ensuring application accuracy, answering questions, resolving concerns, and providing an exceptional customer experience throughout the onboarding process.
This position requires strong communication skills, attention to detail, effective time management, and the ability to navigate multiple systems while assisting customers.
**Must reside in the greater Kansa City Metro area

Key Responsibilities

  • Make outbound calls to individuals with recently submitted insurance applications.

  • Receive and respond to inbound customer inquiries.

  • Review and verify application information for accuracy and completeness.

  • Answer customer questions related to Medicare Advantage and Medicare Supplement plans.

  • Help ensure customers are comfortable and satisfied with their selected coverage.

  • Introduce available healthcare support programs and services when appropriate.

  • Navigate multiple computer systems while managing customer conversations.

  • Document interactions and maintain accurate records within CRM platforms, including Salesforce.

  • Create and manage customer cases and follow-up activities as needed.

  • Coordinate with internal teams when additional support or intervention is required.

  • Schedule and conduct follow-up calls with customers.

  • Respond to customer callbacks, emails, and voicemail messages promptly.

  • Meet departmental performance goals and productivity expectations.

  • Participate in team meetings, training sessions, and ongoing development opportunities.

  • Maintain a professional, empathetic, and customer-focused approach during all interactions.

  • Perform other duties as assigned.

Qualifications

  • High School Diploma, GED, or equivalent required.

  • Previous customer service, call center, healthcare, insurance, or sales support experience preferred.

  • Available to work Tues - Sat

  • Strong verbal and written communication skills.

  • Ability to build rapport and establish trust with customers.

  • Strong problem-solving and conflict-resolution abilities.

  • Comfortable working in a fast-paced, metrics-driven environment.

  • Proficiency with computer systems and the ability to navigate multiple applications simultaneously.

  • Strong attention to detail and organizational skills.

Why Join Us?

  • Weekly pay

  • Paid training provided

  • Onsite opportunities available

  • Collaborative and supportive team environment

  • Opportunity to make a meaningful impact by helping individuals navigate important healthcare decisions


Pay Details: $20.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.