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Entry Level Remote Customer Service Rep Jobs in Gainesville, GA

InsuraTec

Sales Representative (Remote)

Athens, GA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

InsuraTec

Sales Representative (Remote)

Suwanee, GA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

InsuraTec

Sales Representative (Remote)

Winder, GA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

InsuraTec

Sales Representative (Remote)

Duluth, GA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

InsuraTec

Sales Representative (Remote)

Alpharetta, GA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

InsuraTec

Sales Representative (Remote)

Buford, GA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

InsuraTec

Sales Representative (Remote)

Jefferson, GA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

InsuraTec

Sales Representative (Remote)

Braselton, GA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

InsuraTec

Sales Representative (Remote)

Sugar Hill, GA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

InsuraTec

Sales Representative (Remote)

Milton, GA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

InsuraTec

TeleSales Representative -Remote

Athens, GA · Remote

Customer Support: Deliver exceptional service by assisting clients with insurance-related questions ... Strong communication and interpersonal skills. * Entry-level welcome--no prior experience required.

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All JobsCustomer Service Rep JobsEntry Level Remote Customer Service Rep JobsEntry Level Remote Customer Service Rep Jobs in Gainesville, GA

Entry Level Remote Customer Service Rep information

See Gainesville, GA salary details

$9

$17

$25

How much do entry level remote customer service rep jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for entry level remote customer service rep in Gainesville, GA is $17.53, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $19.52 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Remote Customer Service Rep vs Customer Support Specialist?

AspectEntry Level Remote Customer Service RepCustomer Support Specialist
CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; may require additional product knowledge
Work EnvironmentRemote, home-basedRemote or in-office, depending on company
Industry UsageCommon in retail, telecom, e-commerceUsed across tech, SaaS, and service industries
Search IntentJob seekers looking for entry-level remote customer support rolesCandidates seeking specialized customer support roles with more product knowledge

The Entry Level Remote Customer Service Rep typically handles basic customer inquiries and issues remotely, requiring minimal experience. Customer Support Specialists often have more in-depth product knowledge and handle more complex issues. Both roles are remote-friendly and widely used across industries, but the Customer Support Specialist may require additional training or experience.

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For Entry Level Remote Customer Service Rep jobs in Gainesville, GA, the most frequently searched job titles are:

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Cities near Gainesville, GA with the most Entry Level Remote Customer Service Rep job openings:

Entry Level Remote Customer Service Rep jobs near you
Infographic showing various Entry Level Remote Customer Service Rep job openings in Gainesville, GA as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $36,457 per year, or $17.5 per hour.

Remote Healthcare Customer Service (Insurance Knowledge a Plus)

Hollis Cobb Associates

Duluth, GA • Remote

$14.75 - $20/hr

Full-time

Posted 23 days ago

Job description

Position Summary:

As a Healthcare Customer Service and Collections Representative in our call center, responsibilities include but aren't limited to, answering a high volume of inbound calls, researching and responding to billing questions and inquiries, negotiating payments on patient account balances, and communicating hospital financial policies to patients while providing high level customer service.

 ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Maintain a high level of Customer Service and professionalism, while researching and responding to billing questions and inquiries
  • Maintain a high volume of inbound calls
  • Negotiating payments on patient account balances, and communicating hospital financial policies to patients and identifies patients who need financial assistances
  • May work accounts assigned to Hollis Cobb in EHR work queues
  • Adhere to the production standards set for the department and client
  • Accuracy and confidentiality in handling medical records in compliance with HIPPA, Federal, State and Company requirements
  • Other duties as assigned by manager

    Required Previous Experience:

    • Working in a healthcare call center and/or hospital environment
    • Thorough understanding of health insurance

     KNOWLEDGE, SKILLS & ABILITIES:

    • Proven interpersonal skills that include empathy, patience, kindness, and respect when interacting with patients
    • Self-motivated; critical thinker
    • Strong organizational, written and communication skills
    • Ability to work from home, while always maintaining a professional atmosphere
    • Must be able to read and interpret an EOB
    • Working knowledge of HIPAA
    • Knowledge of Medicare, Medicaid
    • Knowledge of other contract payers (HMO, PPO)
    • Advanced computer and typing skills using Microsoft Word, Excel
    • Communication that demonstrates the ability to deliver a concise message with clear receptivity
    • Sensitivity to our client’s needs and matching our performance to deliver results

    QUALIFICATIONS

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

    EDUCATION & EXPERIENCE

    • High school diploma or equivalent - required
    • 2+ years of healthcare customer service, healthcare collections, billing and healthcare insurance experience – required
    • Epic – required
    • CPAR, CHAA, and CFC Certifications - preferred

    PHYSICAL SKILLS AND ABILITIES

    While performing the duties of this job, the employee is occasionally required to stand or walk and lift and/or move up to 25 pounds. Also, may be required to use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, or crouch or crawl; see, talk and hear.

    WORK ENVIORNMENT 

    Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Incumbent/employee works in a temperature-controlled office environment or a Work from Home office environment.  Incumbent/employee must be able to work on a computer for the scheduled shift; answers and makes telephone calls using a standard or computer soft telephone; types on a standard keyboard; reads and comprehends information from a computer terminal and/or written resources and utilizes multiple screens and systems simultaneously.  All incumbents/employees are provided a Webcam and are required to be on camera 100% of the time during the scheduled shift.

    Illinois, Maryland, Massachusetts, New Jersey and Virginia residents click below for compensation and benefits

    https://www.holliscobb.com/state-specific-benefits/

    Apply