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Entry Level Remote Customer Service Rep Jobs in Baltimore, MD

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Remote (Work From Home) Customer Service Representatives Needed in Maryland Start Date - August 26th! Are you ready to make a difference from the comfort of your own home? We're seeking dedicated and ...

About this role We are hiring entry-level Financial Sales Consultants to join our remote team. In ... Any customer-facing role -- retail, hospitality, food service, tutoring * Student athletes or ...

About this role We're hiring entry-level Financial Sales Consultants for our remote team. You'll ... Any customer-facing role -- retail, hospitality, food service, tutoring * Student athletes or ...

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Entry Level Remote Customer Service Rep information

See Baltimore, MD salary details

$9

$18

$26

How much do entry level remote customer service rep jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for entry level remote customer service rep in Baltimore, MD is $18.68, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $20.77 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Remote Customer Service Rep vs Customer Support Specialist?

AspectEntry Level Remote Customer Service RepCustomer Support Specialist
CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; may require additional product knowledge
Work EnvironmentRemote, home-basedRemote or in-office, depending on company
Industry UsageCommon in retail, telecom, e-commerceUsed across tech, SaaS, and service industries
Search IntentJob seekers looking for entry-level remote customer support rolesCandidates seeking specialized customer support roles with more product knowledge

The Entry Level Remote Customer Service Rep typically handles basic customer inquiries and issues remotely, requiring minimal experience. Customer Support Specialists often have more in-depth product knowledge and handle more complex issues. Both roles are remote-friendly and widely used across industries, but the Customer Support Specialist may require additional training or experience.

What are the most commonly searched types of Remote Customer Service Rep jobs in Baltimore, MD?

The most popular types of Remote Customer Service Rep jobs in Baltimore, MD are:

What job categories do people searching Entry Level Remote Customer Service Rep jobs in Baltimore, MD look for?

The top searched job categories for Entry Level Remote Customer Service Rep jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Entry Level Remote Customer Service Rep jobs?

Cities near Baltimore, MD with the most Entry Level Remote Customer Service Rep job openings:

Infographic showing various Entry Level Remote Customer Service Rep job openings in Baltimore, MD as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $38,849 per year, or $18.7 per hour.

REMOTE Call Center Representative $18.50-$21.50/hr- Need ASAP!

MMC Group LP

Baltimore, MD • Remote

$18.50 - $21.50/hr

Full-time

Medical, Dental, Vision

Posted 14 days ago

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Job description

Remote (Work From Home) Customer Service Representatives Needed in Maryland

Start Date - August 26th!


Are you ready to make a difference from the comfort of your own home? We're seeking dedicated and enthusiastic Work from Home (WFH / Remote) Customer Service Representatives (CSRs) in Maryland to join our team! This is your chance to help individuals and families access essential healthcare services.

What We Offer:

Pay: $18.50/hour - Monolingual / $21.50-Bilingual

  • Training: Comprehensive 3-week training from 9:30 am to 6:00 pm EST
  • Shift: Flexible availability between 8:00 am and 6:00 pm EST


Job Overview: As a Remote (Work From Home) CSR, you'll provide crucial information and support to individuals, families, small group employees, and brokers. Your role involves assisting with eligibility, enrollment for Medicaid, and Qualified Health Plans through the State's Exchange. You'll use the State's eligibility and enrollment portal, CRM software, and other systems to deliver top-notch service to Maryland consumers.

Requirements:

  • BYOD (Bring Your Own Device): Must have your own computer
  • Excellent communication skills in English or Spanish
  • Strong problem-solving abilities and a customer-centric mindset
  • Ability to navigate and utilize various online systems effectively

Why Join Us?

  • Make a positive impact by helping people access essential healthcare services
  • Enjoy the flexibility of working from home
  • Receive comprehensive training to equip you for success
  • Competitive pay with opportunities for growth

If you're passionate about providing exceptional customer service and want to be part of a supportive and dynamic team, we'd love to hear from you!


Apply now to start your journey with us and make a difference in the lives of Maryland residents.

Company Description

Throughout the past 30 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.

We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.

MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations.

We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at www.mmcgrp.com

Benefits with MMC Group
MMC offers health insurance plans for our active candidates on assignment, including:

Medical, dental, and vision coverage
Life and disability insurance
Additional voluntary benefits

Join MMC and enjoy the support of a team that values your well-being, both on and off the job.

MMC strives to ensure all job posting confirm details of the position, the rate of pay, and acknowledge medical benefits are offered.

Get started on your career journey today! Apply to become a part of the MMC Team!

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.