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Entry Level Remote Customer Service Rep Jobs in Albuquerque, NM

BCForward

Customer Service Representative

Albuquerque, NM · Remote

$19 - $19.90/hr

Remote Customer Service Representative Location: Remote (Local to State of New Mexico) Expected Duration: 12+ months contract (with possible extension) Job Type: Contract, 40 HRS WEEKLY, Onsite ...

ForgeFit

Remote Customer Service Specialist

Albuquerque, NM · On-site +1

$16.50 - $21.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Liveops

Remote Customer Service Agent

Rio Rancho, NM · Remote

$14.50 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Albuquerque, NM · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Symmetry

Entry Level Remote Sales

Albuquerque, NM · Remote

$100K/yr

We are looking to train people to become a manager of Remote Insurance Sales Representatives and ... customers in the geographic areas in which you choose to work. NV: 3538727, AZ:18847274, TX: ...

Symmetry

Entry Level Remote Sales

Albuquerque, NM · On-site +1

$100K/yr

We are looking to train people to become a manager of Remote Insurance Sales Representatives and ... customers in the geographic areas in which you choose to work. NV: 3538727, AZ:18847274, TX: ...

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Entry Level Remote Customer Service Rep information

See Albuquerque, NM salary details

$9

$18

$26

How much do entry level remote customer service rep jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for entry level remote customer service rep in Albuquerque, NM is $18.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $20.29 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Remote Customer Service Rep vs Customer Support Specialist?

AspectEntry Level Remote Customer Service RepCustomer Support Specialist
CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; may require additional product knowledge
Work EnvironmentRemote, home-basedRemote or in-office, depending on company
Industry UsageCommon in retail, telecom, e-commerceUsed across tech, SaaS, and service industries
Search IntentJob seekers looking for entry-level remote customer support rolesCandidates seeking specialized customer support roles with more product knowledge

The Entry Level Remote Customer Service Rep typically handles basic customer inquiries and issues remotely, requiring minimal experience. Customer Support Specialists often have more in-depth product knowledge and handle more complex issues. Both roles are remote-friendly and widely used across industries, but the Customer Support Specialist may require additional training or experience.

What are the most commonly searched types of Remote Customer Service Rep jobs in Albuquerque, NM?

The most popular types of Remote Customer Service Rep jobs in Albuquerque, NM are:

What are popular job titles related to Entry Level Remote Customer Service Rep jobs in Albuquerque, NM?

For Entry Level Remote Customer Service Rep jobs in Albuquerque, NM, the most frequently searched job titles are:

What job categories do people searching Entry Level Remote Customer Service Rep jobs in Albuquerque, NM look for?

The top searched job categories for Entry Level Remote Customer Service Rep jobs in Albuquerque, NM are:

What cities near Albuquerque, NM are hiring for Entry Level Remote Customer Service Rep jobs?

Cities near Albuquerque, NM with the most Entry Level Remote Customer Service Rep job openings:

Entry Level Remote Customer Service Rep jobs near you
Infographic showing various Entry Level Remote Customer Service Rep job openings in Albuquerque, NM as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $37,898 per year, or $18.2 per hour.

Remote Customer Service Representative

MCI Military Recruitment

Kirtland Air Force Base, NM • Remote

$14/hr

Full-time

Re-posted 12 days ago

Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. 

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

We are seeking a dedicated and customer-focused Customer Service Representative to join our team. In this role, you will be responsible for handling customer inquiries, providing accurate information, resolving issues efficiently, and ensuring a positive customer experience. If you have excellent communication skills, a problem-solving mindset, and the ability to thrive in a high-energy setting, we encourage you to apply.

To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:

  • Listen to customers, understand their needs, and resolve customer issues
  • Utilize systems and technology to complete account management tasks
  • Recognize sales opportunity and apply sales skills to upgrade
  • Explain and position the products and processes with customers
  • Appropriately escalate customer dissatisfaction with managerial team
  • Ensure first call resolution through problems solving and effective call handling 

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • Must be 18 years of age or older
  • High school diploma or equivalent
  • Excellent organizational, written, and oral communication skills
  • The ability to type swiftly and accurately (20+ words a minute)
  • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
  • Basic understanding of Windows operating system
  • Highly reliable with the ability to maintain regular attendance and punctuality
  • The ability to evaluate, troubleshoot, and follow-up on customer issues
  • An aptitude for conflict resolution, problem solving and negotiation
  • Must be customer service oriented (empathetic, responsive, patient, and conscientious)
  • Ability to multi-task, stay focused and self-manage
  • Strong team orientation and customer focus
  • The ability to thrive in a fast-paced environment where change and ambiguity prevalent
  • Excellent interpersonal skills and the ability to build relationships with your team and customers