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Entry Level Remote Customer Service Rep Jobs in Georgia

Afni, Inc.

Remote Customer Service Representative

Atlanta, GA · Remote

$15.50 - $21/hr

This position is for wireless customer service, so you will be handling mainly inbound calls from ... Wisconsin * Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet ...

Afni, Inc.

Remote Customer Service Representative

Atlanta, GA · On-site +1

$15.50 - $21/hr

This position is for wireless customer service, so you will be handling mainly inbound calls from ... Wisconsin * Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet ...

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All JobsCustomer Service Rep JobsEntry Level Remote Customer Service Rep JobsEntry Level Remote Customer Service Rep Jobs in Georgia

Entry Level Remote Customer Service Rep information

What is the difference between Entry Level Remote Customer Service Rep vs Customer Support Specialist?

AspectEntry Level Remote Customer Service RepCustomer Support Specialist
CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; may require additional product knowledge
Work EnvironmentRemote, home-basedRemote or in-office, depending on company
Industry UsageCommon in retail, telecom, e-commerceUsed across tech, SaaS, and service industries
Search IntentJob seekers looking for entry-level remote customer support rolesCandidates seeking specialized customer support roles with more product knowledge

The Entry Level Remote Customer Service Rep typically handles basic customer inquiries and issues remotely, requiring minimal experience. Customer Support Specialists often have more in-depth product knowledge and handle more complex issues. Both roles are remote-friendly and widely used across industries, but the Customer Support Specialist may require additional training or experience.

What are the most commonly searched types of Remote Customer Service Rep jobs in Georgia? The most popular types of Remote Customer Service Rep jobs in Georgia are:
What are popular job titles related to Entry Level Remote Customer Service Rep jobs in Georgia? For Entry Level Remote Customer Service Rep jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Entry Level Remote Customer Service Rep jobs in Georgia look for? The top searched job categories for Entry Level Remote Customer Service Rep jobs in Georgia are:
What cities in Georgia are hiring for Entry Level Remote Customer Service Rep jobs? Cities in Georgia with the most Entry Level Remote Customer Service Rep job openings:
Entry Level Remote Customer Service Rep jobs near you
Infographic showing various Entry Level Remote Customer Service Rep job openings in Georgia as of August 2026, with employment types broken down into 80% Full Time, 16% Part Time, and 4% Contract. Highlights an 100% Remote job distribution.

Inbound Customer Service Representative

Afni, Inc.

Atlanta, GA • On-site, Remote

Full-time

Medical, Dental, Vision, PTO

Posted 11 days ago

Afni rating

7.1

Company rating: 7.1 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

17th of 71 rated call and contact centers

Job description

Remote Customer Service Representative
What will I do as a Remote Customer Service Representative?
As a Customer Service Representative, you'll respond to telephone inquiries regarding customer promotions, research eligibility requirements, troubleshoot issues customers have self-registering, standalone toll-free calls and out of franchise long distance service and billing questions. The position requires empathy and the ability to handle stressful, upset callers. Afni is a leading global customer service provider that's been around for more than 80 years.
Key Role Responsibilities
  • Deliver world-class customer service by responding to inbound calls; providing product knowledge, troubleshooting issues, resolving customer concerns with empathy and efficiency; and identifying sales opportunities to proactively offer solutions that meet customer needs.
  • Process orders, update customer accounts, and ensure accurate records in internal systems.
  • Multitask effectively between handling customer inquiries and navigating multiple systems.
  • Strong attention to detail.

As a Remote Customer Service Representative, you get:
  • Fully remote, work-from-home environment with paid training and ongoing professional development
  • Competitive salary with sales commission/bonus opportunities and Holiday pay after 90 days of employment
  • Full time hours. 40-hour work week
  • Paid Time Off. Because rest isn't a reward - it's necessary for your wellbeing.
  • Medical, Dental and Vision Insurance. We will help cover the cost of your premium.
  • Tuition Reimbursement. Your goals are important, and we'll help you achieve them.
  • Referral Program. We have one of the most lucrative referral programs around.
  • Career Growth. Most of our senior leadership started as agents. We promote from within!

Why Afni?
Because with us, you matter. At Afni, you are not simply an employee, you're part of our culture. When you work here, you become part of the Afni culture and can take your career and your life where you want to go. Our employees want their careers to be more than just a series of jobs. This is where you make lifelong friendships, learn new skills, make an impact, have a little fun, and belong.
At Afni we provide equal employment opportunities to all qualified individuals. Employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, or any other protected characteristic as established by law. This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment.
Key Qualifications
  • Exceptional communication and active listening skills, with the ability to build rapport and handle difficult situations professionally; navigating multiple systems and maintaining a positive attitude under pressure; quick-thinking problem solver; and self-motivated with a strong work ethic and effective time management in a home office setting.
  • Customer service experience: Minimum 1 year in a customer service or sales role, with a minimum of 6 months in a call center virtual setting.
  • Ability to manage incoming calls (up to 40 per day) while seated for extended periods of time.
  • Must pass a background screening, be at least 18 years old, have a GED or High School Diploma, and be legally permitted to work in the United States.

Afni is currently hiring in the following states. You must live in one of these states:
  • Alabama
  • Georgia
  • North Carolina
  • South Carolina
  • Texas

What You Need to Thrive in Our Remote Environment:
  • Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular)
  • 25Mbps Download/10Mbps Upload
  • Ping Rate - Less than 100 ms
  • A private workspace with desk/chair, where surrounding noise (children, pets, people, electronics, etc.) cannot be heard or present during working hours.
  • Ability to be on webcam during working hours

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