Remote - Kentucky residents Are you interested in working an entry-level, Monday-to-Friday job with ... Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.com * Chat ...
Remote - Kentucky residents Are you interested in working an entry-level, Monday-to-Friday job with ... Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.com * Chat ...
Entry Level Remote Chat Moderator information
What challenges might I face as an entry level remote chat moderator, and how can I effectively manage them?
As an entry level remote chat moderator, you may encounter challenges such as handling high message volumes, quickly identifying and addressing inappropriate content, and managing interactions with users from diverse backgrounds. Effective time management, staying updated on community guidelines, and using moderation tools efficiently are key strategies to handle these tasks. It's also helpful to communicate regularly with your moderation team for support and clarification on ambiguous situations. Building resilience and maintaining professionalism, even in stressful conversations, will help you succeed in this role.
What are the key skills and qualifications needed to thrive as an Entry Level Remote Chat Moderator, and why are they important?
To thrive as an Entry Level Remote Chat Moderator, you need strong written communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with moderation platforms, chat management tools, and basic computer literacy are typically required. Excellent judgment, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are vital for ensuring safe, respectful online interactions and efficiently managing large volumes of chat content.
What does an Entry Level Remote Chat Moderator do?
An Entry Level Remote Chat Moderator is responsible for monitoring online chat rooms, forums, or social media platforms to ensure that conversations adhere to community guidelines. Their duties include reviewing messages, removing inappropriate content, and sometimes responding to user inquiries or escalating issues to supervisors. This role is typically performed from home using a computer and reliable internet connection, making it ideal for individuals seeking flexible, remote work. Good communication skills and attention to detail are important for success in this position.
What are the most commonly searched types of Remote Chat Moderator jobs in Rhode Island? The most popular types of Remote Chat Moderator jobs in Rhode Island are:
What are popular job titles related to Entry Level Remote Chat Moderator jobs in Rhode Island? For Entry Level Remote Chat Moderator jobs in Rhode Island, the most frequently searched job titles are:
What job categories do people searching Entry Level Remote Chat Moderator jobs in Rhode Island look for? The top searched job categories for Entry Level Remote Chat Moderator jobs in Rhode Island are:
What cities in Rhode Island are hiring for Entry Level Remote Chat Moderator jobs? Cities in Rhode Island with the most Entry Level Remote Chat Moderator job openings:
$13/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 19 days ago
Morley Companies rating
7.1
Based on 32 frontline employees who took The Breakroom Quiz
243rd of 437 rated business services
Job description
About the Role
Skills for Success
Why Join Our Morley Family
Location: Remote – Kentucky residents
Are you interested in working an entry-level, Monday-to-Friday job with benefits from the comfort of your home? This could be a great career move for you!
Pay Transparency
This position starts at $13 per hour.
What to Expect
You’ll reach out to vehicle owners to let them know about a vehicle safety recall. You’ll also connect with dealerships to make an appointment for customers to have the issue fixed.
Your call will alert customers to the safety issue, letting them know we care about their wellbeing, and help them resolve the issue so it doesn’t cause them problems down the road.
Why apply:
- Work from home while having regular connection with your teammates
- No weekends
- Paid training
- Equipment provided
- Benefits available
- Professional development and growth opportunities
You need:
- Communication skills
- Willingness to learn
- High-speed internet delivered through a wired provider (cable or fiber) that you can connect a work computer to via ethernet cable
- See Skills for Success below
Tasks:
- Provide excellent customer service, representing a major domestic auto manufacturer
- Make outbound calls and emails to customers and dealerships
- Help with team projects
- Offer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude
Questions Before You Apply?
- Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.com
- Chat hours:
- M-F 8 a.m. - 5 p.m. Eastern / 7 a.m. - 4 p.m. Central / 6 a.m. - 3 p.m. Mountain / 5 a.m. - 2 p.m. Pacific time
- Closed on some holidays. TA will respond to after-hours questions the next business day.
Skills for Success
Required Skills
- Telephone skills
- Computer navigation and typing skills
- Conversation skills (able to have discussions and problem solve)
- Excellent interpersonal and organizational skills
- Able to learn and adapt
- Strong attention todetail
- Have a solid work ethic and an ability to meet deadlines
Eligibility Requirements
- Must have the ability to pass a pre-employment background check and drug screen
- One or more years of customer service experience (previous call center work, retail, restaurant, fast food, hotel or any role where you interacted with customers)
- High school diploma or equivalent
- Available to work shifts within the center's hours of operation:
- Monday to Friday
- 9 a.m. - 9 p.m. Eastern / 8 a.m. - 8 p.m. Central / 7 a.m. - 7 p.m. Mountain / 6 a.m. - 6 p.m. Pacific time
- No weekends!
- Must be able to stick to the schedule reliably, as some queues are time sensitive
- Able to remain at your desk for long periods of time
Remote Work Requirements
- Kentucky resident
- Secluded and distraction-free work environment
- Required internet setup:
- High-speed internet delivered through a wired provider (cable or fiber)
- Computer must be physically connected to your modem / router using an Ethernet cable
- Wireless, 5G and satellite connections are not supported
The Remote Experience
Wondering what it's like to work for Morley from home? Check out this video to get a glimpse of a remote associate's typical day and how their home office setup helps them stay focused.
(direct link to video: https://mrly.info/h4b)
Why Join Our Morley Family
At Morley, your paycheck is just the start – add in health coverage, wellness resources and financial benefits, and you get a total compensation package designed to support you in work and in life.
Health & Wellness Benefits
- Medical and prescription coverage
- Dental and vision insurance
- Paid time off
- Associate wellness program with rewards for annual checkups
- Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)
Financial Benefits
- 401(k) with match
- Flexible spending account (FSA)
- Life insurance
- Company-paid short- and long-term disability insurance
Benefits to Make Your Life Easier
- 24/7 online access to doctors through Teladoc
- 24/7 nurse help desk
- Patient advocacy with free 24/7 support for benefit questions and claims
- Guidance for family, financial and estate planning (including wills)
About Morley
Our mission is to deliver extraordinary experiences.
We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) – for our associates and for the world-leading companies that partner with us.
We are an Equal Opportunity Employer and promote a caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.
As part of this commitment, we provide reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact talentacquisition@morleynet.com.
Thank you for your interest in Morley.
Notices
- Morley utilizes E-Verify during onboarding for all hires. Click here to learn more about E-Verify: https://mrly.info/bau and your right to work: https://mrly.info/7wo
- Click here to view Morley’s CCPA Notice for applicants in California: https://info.morleynet.com/ccpa
- Click here to view Morley's privacy policy: https://info.morleynet.com/morley-privacy-policy
At Morley, your paycheck is just the start – add in health coverage, wellness resources and financial benefits, and you get a total compensation package designed to support you in work and in life.
Health & Wellness Benefits
- Medical and prescription coverage
- Dental and vision insurance
- Paid time off
- Associate wellness program with rewards for annual checkups
- Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)
Financial Benefits
- 401(k) with match
- Flexible spending account (FSA)
- Life insurance
- Company-paid short- and long-term disability insurance
Benefits to Make Your Life Easier
- 24/7 online access to doctors through Teladoc
- 24/7 nurse help desk
- Patient advocacy with free 24/7 support for benefit questions and claims
- Guidance for family, financial and estate planning (including wills)
About Morley
Our mission is to deliver extraordinary experiences.
We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) – for our associates and for the world-leading companies that partner with us.
We are an Equal Opportunity Employer and promote a caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.
As part of this commitment, we provide reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact talentacquisition@morleynet.com.
Thank you for your interest in Morley.
Notices
- Morley utilizes E-Verify during onboarding for all hires. Click here to learn more about E-Verify: https://mrly.info/bau and your right to work: https://mrly.info/7wo
- Click here to view Morley’s CCPA Notice for applicants in California: https://info.morleynet.com/ccpa
- Click here to view Morley's privacy policy: https://info.morleynet.com/morley-privacy-policy
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