ZipRecruiter

Log In

3

Entry Level Remote Call Center Agent Jobs in California

Apexchat

Part Time REMOTE Call Center Agent

San Ramon, CA · On-site +1

$11 - $12/hr

Join our team as a PART TIME Call Center Agent, where you'll play a crucial role as the primary point of contact for customers across multiple industries, including law firms. Your responsibilities ...

Apexchat

Part Time REMOTE Call Center Agent

San Ramon, CA · Remote

$11 - $12/hr

Join our team as a PART TIME Call Center Agent, where you'll play a crucial role as the primary point of contact for customers across multiple industries, including law firms. Your responsibilities ...

Apexchat

Part Time REMOTE Call Center Agent

San Ramon, CA · Remote

$11 - $12/hr

Join our team as a PART TIME Call Center Agent, where you'll play a crucial role as the primary point of contact for customers across multiple industries, including law firms. Your responsibilities ...

Apexchat

Part Time REMOTE Call Center Agent

San Ramon, CA · On-site +1

$11 - $12/hr

Join our team as a PART TIME Call Center Agent, where you'll play a crucial role as the primary point of contact for customers across multiple industries, including law firms. Your responsibilities ...

TAD PGS, Inc.

Call Center Agent

El Segundo, CA · Remote

$16 - $21/hr

We have an outstanding Contract position for a Call Center Agent - Remote Job Responsibilities: * Handle inbound and outbound customer interactions professionally and efficiently * Assist customers ...

next page

Showing results 1-20

All JobsCall Center Agent JobsEntry Level Remote Call Center Agent JobsEntry Level Remote Call Center Agent Jobs in California

Entry Level Remote Call Center Agent information

What is the difference between Entry Level Remote Call Center Agent vs Customer Service Representative?

AspectEntry Level Remote Call Center AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentRemote, home-based setting with call handling equipmentRemote or in-office, handling customer inquiries
Employer & Industry UsageCall centers, telecommunication, retail, service industriesRetail, banking, healthcare, tech support
Search & Comparison IntentOften searched for entry-level remote call jobs, call center rolesCustomer support roles, client service jobs

Both roles involve assisting customers, but an Entry Level Remote Call Center Agent typically focuses on inbound calls in a remote setting, while a Customer Service Representative may work in various environments and handle broader customer issues. The roles overlap in skills and industry usage, making them common comparison points for job seekers.

What are the most commonly searched types of Remote Call Center Agent jobs in California?

The most popular types of Remote Call Center Agent jobs in California are:

What are popular job titles related to Entry Level Remote Call Center Agent jobs in California?

For Entry Level Remote Call Center Agent jobs in California, the most frequently searched job titles are:

What job categories do people searching Entry Level Remote Call Center Agent jobs in California look for?

The top searched job categories for Entry Level Remote Call Center Agent jobs in California are:

What cities in California are hiring for Entry Level Remote Call Center Agent jobs?

Cities in California with the most Entry Level Remote Call Center Agent job openings:

Entry Level Remote Call Center Agent jobs near you

Part Time REMOTE Call Center Agent

San Ramon, CA • On-site, Remote

Apexchat
Internet and IT • 51 - 200 employees
Learn more about Apexchatexternal

$11 - $12/hr

Part-time

Re-posted 11 days ago

Job description

Job Description: Join our team as a PART TIME Call Center Agent, where you'll play a crucial role as the primary point of contact for customers across multiple industries, including law firms. Your responsibilities will include handling inbound and outbound calls, managing legal contracts, ensuring compliance, and providing exceptional customer service.
Responsibilities:
  • Customer Support Excellence: Serve as a liaison for customers, handling inquiries, resolving issues, and delivering top-notch service standards.
  • Contract Closing Expertise: Manage legal contract finalization, ensuring accuracy and compliance with legal guidelines.
  • Compliance Assurance: Ensure adherence to regulatory standards and company policies.
  • Cross-Functional Collaboration: Collaborate with legal and compliance teams to escalate issues and obtain approvals.
  • Industry Knowledge: Acquire comprehensive knowledge across various sectors to effectively address customer inquiries.
  • Communication Mastery: Utilize excellent verbal and written communication skills to interact with customers.
  • Problem-Solving: Analyze issues, troubleshoot problems, and provide efficient solutions.
  • Product/Service Expertise: Stay updated on industry trends and company services to assist customers effectively.
  • Adaptability/Flexibility: Adapt to different industry protocols and procedures seamlessly.

Qualifications:
  • Customer Service Experience: Minimum 1 year in a customer-facing role, preferably in a Call Center or Intake Department.
  • Legal Intake Experience: Minimum 1 year in a Law Firm handling direct phone contact or intake coordination (PREFERRED)
  • Versatility: Ability to multitask and thrive in a fast-paced environment.
  • Communication Skills: Excellent verbal and written communication in English and Spanish.
  • Adaptability: Quick learner with the capability to adapt to changing procedures and software.
  • Problem-Solving Skills: Strong analytical and problem-solving abilities.
  • Residency: Must reside in the United States.

Why Join Us:
  • Diverse Exposure: Engage with customers from various industries, broadening your skillset.
  • Career Development: Ongoing training and growth opportunities.
  • Team Environment: Collaborative workspace fostering innovation and mutual support.

Compensation and Benefits:
  • Wages: Starting at $12/hr base, with performance-based incentives and bonuses.
  • Training: $11/hr during the 2-week training period.
  • Shift Differentials: Additional pay for evening, night, and weekend shifts.
  • Contract Signing Bonus: $2.50 bonus per successfully signed contract, with monthly payouts.
  • Billable Capacity Bonus: Earn up to an additional $2.00/hr based on performance metrics.
  • Additional Incentives: Including customer satisfaction and attendance bonuses.
  • Earning Potential: Top-performing agents can earn between $35,000 and $47,000 annually.

Begin your journey with us, delivering exceptional customer service across diverse industries while advancing your career in a dynamic and supportive environment. This is a contract position with potential for advancement. Apply now to join our team!

Apply