Entry Level Nicor Gas Customer Service Jobs (NOW HIRING)

Job Summary
*This position will be located at the Ottawa,Joliet, Aurora fleet facilities.
The purpose of this position is to ensure that fleet vehicles and equipment is maintained and repaired in a safe, reliable, economical and serviceable manner. This is a Nicor Gas role focused on all preventive and certain advanced corrective maintenance activities on company fleet vehicles and equipment.
Functional Expertise:
• Performs all fleet vehicle and equipment preventive maintenance related activities in accordance with defined fleet procedures.
• Performs electric system diagnostic and repairs on all fleet vehicles and equipment; and performs diagnostics and solves drivability problems of all gasoline vehicles.
• Performs brake system diagnostics, repairs and component replacements on all fleet vehicles and equipment in accordance with manufacturer specifications.
• Transports fleet vehicles and equipment between fleet service, third party establishments and operating areas; and performs vehicle and equipment fueling tasks in accordance with defined fleet procedures, company safety guidelines and state and federal regulations.
• Conducts fleet helper back-up and other duties as assigned.
Business Acumen:
• Identifies and informs supervisor and other qualified fleet personnel on vehicle and equipment preventive/corrective maintenance issues outside of their qualifications and expertise to ensure completion in a safe, reliable and timely manner.
• Organizes and effectively manages daily work assignments; and accurately records time, material and service charges in accordance with company policies, procedures and defined fleet work practices.
• Identifies and informs co-workers, peers and management personnel on unsafe conditions and/or work practices to ensure compliance to company policies and to mitigate personnel injuries or safety-related incidents.
Engagement:
• Engages with fleet, business unit and department personnel in a courteous manner and ensures transparency on fleet maintenance and transportation related activities.
• Engages with third party service providers, training and safety to ensure overall effectiveness in fleet maintenance and training related activities.
• Collaborates with fleet, other department and safety personnel/committees to ensure a safe work environment.
Driving Results:
• Executes responsibilities timely and accurately to ensure overall fleet vehicle and equipment availability, performance and reliability.
• Identifies and initiates fleet process, service and material improvements focused on enhancing departmental efficiencies and cost effectiveness.
• Provides timely and accurate information and system updates on pending fleet vehicle and maintenance activities to ensure efficient and effective resource scheduling.
Education, Certifications/Licenses:
Required:
• High school diploma or GED
• Commercial Driver's License class A (with air brake endorsement) * (note: Nicor Gas will send selected candidate to CDL training should a CDL not already be obtained)
• Must self-furnish enough tools to be able to perform daily work and obtain company complete Fleet Services Mechanic tool list per bargaining agreement (within 1 year of certification) *
• Pass company in-house Fleet Services Mechanic Certification test*
• A.S.E. certifications (minimum of 4 total and at least 3 must be from Engine Repair, Brakes, Electrical Systems, Engine Performance, or Suspension/Steering) (note: needs to meet job requirements by 120-day performance review except in the case of newly hired Fleet Mechanics who do not have the required ASE certifications, in which case needs to meet job requirements by 180-day performance review.
• Must be available to work 2nd shift (approximately 1:30 pm-10:00 pm Monday thru Friday)
Preferred:
• Automotive technology courses
Related Work Experience:
Required:
• 2-3 years' experience in automotive work, including preventive and corrective maintenance, brake systems, electrical systems and tire mounting; or equivalent academic and education experience
Preferred:
• Exposure to utility, municipal or commercial fleet maintenance environment
Specific Skills & Knowledge:
Required:
• Reading, writing and computer/system skills sufficient to enter work orders, time, material and other required record keeping information into company supported systems.
• Ability to timely comprehend training on expected forms of communications with our customers including e-mail and voice mail systems, face-to-face and preventive maintenance/down lists.
• Ability to timely obtain and retain company required driving, safety and compliance training/certifications.
• Ability to comprehend and complete company defined hands-on training requirements of all preventive maintenance procedures and new types of equipment for all fleet vehicles and equipment.
Preferred:
• Knowledge of natural gas vehicles and related support systems
Working Conditions/Physical Requirements:
• The position works in a garage and/or field environment.
• The position requires flexibility in working shifts as required.
About Us
About Southern Company Gas
Southern Company Gas is a wholly owned subsidiary of Atlanta-based Southern Company (NYSE:SO), America's premier energy company. Southern Company Gas serves approximately 4.2 million natural gas utility customers through its regulated distribution companies in four states and approximately 600,000 retail customers through its companies that market natural gas. Other nonutility businesses include investments in interstate pipelines and ownership and operation of natural gas storage facilities. For more information, visit southerncompanygas.com.
Southern Company (NYSE: SO) is a leading energy provider serving 9 million customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy solutions provider with national capabilities, a fiber optics network and telecommunications services. Through an industry-leading commitment to innovation, resilience and sustainability, we are taking action to meet customers' and communities' needs while advancing our goal of net-zero greenhouse gas emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture has been recognized by a variety of organizations, earning the company awards and recognitions that reflect Our Values and dedication to service. To learn more, visit www.southerncompany.com.
Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here https://seo.nlx.org/southernco/pdf/SOCO-Benefits.pdf. Additional and specific details about total compensation and benefits will also be provided during the hiring process.
Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.
About the Team
Nicor Gas