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Entry Level Netflix Customer Service Representative Jobs in Rochester, NY

Martinizing

Customer Service Representative

Fairport, NY · On-site

$15.25 - $20.75/hr

DESCRIPTION Martinizing Dry Cleaning is looking for energetic, outgoing Customer Service Reps! Martinizing Dry Cleaning, a nationally leading company in the dry cleaning industry, is growing its ...

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Customer Service Representative

West Henrietta, NY · On-site

$21 - $22/hr

Job title:- Customer Service Representative Location: West Henrietta, NY 14586 Job Type: 4+ months Contract Schedule: Monday-Friday | 8:00 AM-5:00 PM Hours: 40 hours/week | 1-hour lunch Pay Rate: $22 ...

Mr. Handyman

Customer Service Representative

Rochester, NY · On-site

$18 - $20/hr

... Customer Service Representative These are the minimum requirements to be considered for this position. * Live within the area * Have 2+ years of experience in an office setting * Solving problems ...

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All JobsNetflix Customer Service Representative JobsEntry Level Netflix Customer Service Representative JobsEntry Level Netflix Customer Service Representative Jobs in Rochester, NY

Entry Level Netflix Customer Service Representative information

See Rochester, NY salary details

$9

$18

$26

How much do entry level netflix customer service representative jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for entry level netflix customer service representative in Rochester, NY is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

What does an entry level Netflix customer service representative do?

An Entry Level Netflix Customer Service Representative assists customers with issues related to their Netflix accounts, such as billing questions, technical problems, and troubleshooting streaming services. They provide support through various channels like phone, chat, or email, ensuring customers have a positive experience. Representatives are trained to handle a range of inquiries, resolve complaints, and offer information about Netflix features and services. Strong communication and problem-solving skills are essential for this role.

What are some common challenges faced by an entry level Netflix customer service representative, and how can they be managed?

Entry Level Netflix Customer Service Representatives often encounter challenges such as handling high volumes of inquiries, managing difficult customer interactions, and staying updated on frequent service updates. Successfully managing these challenges requires strong communication skills, patience, and adaptability. Many teams offer ongoing training, mentoring, and access to knowledge bases to support new representatives as they build confidence and proficiency. Collaborating with teammates and supervisors also helps in resolving complex issues and sharing best practices.

What are the key skills and qualifications needed to thrive as an entry level Netflix customer service representative, and why are they important?

To thrive as an Entry Level Netflix Customer Service Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, help desk platforms, and basic troubleshooting tools is typically required. Patience, empathy, and active listening are standout soft skills for handling diverse customer inquiries and ensuring a positive experience. These skills ensure effective resolution of customer issues, support brand reputation, and contribute to overall customer satisfaction.

What is the difference between Entry Level Netflix Customer Service Representative vs Entry Level Hulu Customer Support Associate?

AspectEntry Level Netflix Customer Service RepresentativeEntry Level Hulu Customer Support Associate
Required CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; familiarity with streaming platforms
Work EnvironmentRemote or call center setting, handling customer inquiriesRemote or call center setting, assisting Hulu users
Employer & Industry UsageNetflix, streaming entertainment industryHulu, streaming entertainment industry
Common Search & ComparisonYesYes

Both roles involve assisting customers with streaming service issues, require similar credentials, and are found in remote or call center environments within the streaming industry. The main difference lies in the specific platform supported—Netflix vs Hulu—making them comparable entry-level customer support roles in the streaming entertainment sector.

Can I get a job at Netflix with no experience?

Entry-level Netflix customer service representative positions typically do not require prior experience, as they often provide training to new hires. Candidates should have good communication skills, basic computer knowledge, and a customer-focused attitude. Having relevant soft skills can help you qualify even without previous work experience.

What are entry-level jobs at Netflix?

Entry-level jobs at Netflix include roles such as Customer Service Representative, Content Coordinator, and Technical Support Associate. These positions typically require strong communication skills, basic technical knowledge, and the ability to work in a fast-paced environment. They often offer training and may involve shift work or remote options.

What level is entry-level at Netflix?

An entry-level Netflix Customer Service Representative is a starting position typically suitable for candidates with minimal prior experience. These roles often require basic communication skills, a high school diploma or equivalent, and may involve training on company-specific tools and procedures.

What cities near Rochester, NY are hiring for Entry Level Netflix Customer Service Representative jobs?

Cities near Rochester, NY with the most Entry Level Netflix Customer Service Representative job openings:

Entry Level Netflix Customer Service Representative jobs near you
Infographic showing various Entry Level Netflix Customer Service Representative job openings in Rochester, NY as of July 2026, with employment types broken down into 76% Full Time, 22% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $38,576 per year, or $18.5 per hour.

Customer Service Representative

Luxury Pet Hotel Investment

Penfield, NY • On-site

$17 - $18/hr

Full-time

Re-posted 21 days ago

Job description

Role: Pet Resort Guest Service Representative

Job Summary:
As a Pet Resort Guest Service Representative at K9 Resorts of Penfield, you are the face of our company. Your primary goal is to provide every client and their dog with a “wow experience,” making them feel comfortable, confident, and like VIPs. You will uphold our mission and values, ensuring every interaction is a positive one.

Pet Resort Guest Service Representative Responsibilities:
  • Follow all operational procedures as outlined in the K9 Resorts Operations Manual.
  • Greet all customers entering the building.
  • Perform check-in/check-out and reservation procedures in the POS system.
  • Take custody of pets and ensure they are properly placed in the building.
  • Answer telephone inquiries.
  • Provide tours of the facility to potential customers when necessary.
  • Feed and medicate all dogs.
  • Provide personal playtimes for dogs when requested.
  • Perform body checks to identify pre-existing conditions and/or injuries.
  • Perform tasks as requested by management, including:
    • Sanitation of the lobby, boarding, and daycare accommodations.
    • Monitoring daycare.
    • Bathing dogs.
Pet Resort Guest Service Representative Qualifications:
  • Ability to lift at least 20 lbs.
  • High school diploma or equivalent required.
  • Some weekend and holiday hours are required.
  • Salesmanship personality and comfort.
  • Outgoing, positive, and enthusiastic personality.
Company Overview:
K9 Resorts are internationally recognized, multi-award-winning pet care facilities. Rated the top pet care franchise in the nation by the International Boarding and Pet Care Services Association, we have consistently been recognized as #1 by major publications. As a family-owned and operated company experiencing exciting growth, we offer significant opportunities for advancement.
We seek energetic, reliable team players who love dogs. At K9 Resorts, we pride ourselves on promoting from within, creating a family-like environment. If you're looking to start a career with potential for growth, join our nationally recognized, top-rated pet care facility.
Apply now! We look forward to meeting you!

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