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Entry Level Netflix Customer Service Representative Jobs in Appleton, WI

Bank First

Traveling Customer Service Rep

Clintonville, WI · On-site

$14.75 - $20/hr

Traveling Customer Service Rep - Northeast Region Bank First Sturgeon Bay - STURGEON BAY, WI 54235-8849; Bank First Bellevue - Green Bay, WI 54311; Bank First Clintonville - Clintonville, WI 54929;

NEB Corp.

Customer Service Representative

Omro, WI · On-site

$15.25 - $20.75/hr

Position Summary As a Customer Services Representative, you will have the opportunity to create a difference in the lives of our customers every single day. * Providing guidance to help customers ...

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All JobsNetflix Customer Service Representative JobsEntry Level Netflix Customer Service Representative JobsEntry Level Netflix Customer Service Representative Jobs in Appleton, WI

Entry Level Netflix Customer Service Representative information

See Appleton, WI salary details

$9

$18

$26

How much do entry level netflix customer service representative jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for entry level netflix customer service representative in Appleton, WI is $18.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.38 per hour, depending on experience, location, and employer.

Can I get a job at Netflix with no experience?

Entry-level Netflix customer service representative positions typically do not require prior experience, as they often provide training to new hires. Candidates should have good communication skills, basic computer knowledge, and a customer-focused attitude. Having relevant soft skills can help you succeed even without previous job experience.

What does an entry level Netflix customer service representative do?

An Entry Level Netflix Customer Service Representative assists customers with issues related to their Netflix accounts, such as billing questions, technical problems, and troubleshooting streaming services. They provide support through various channels like phone, chat, or email, ensuring customers have a positive experience. Representatives are trained to handle a range of inquiries, resolve complaints, and offer information about Netflix features and services. Strong communication and problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive as an entry level Netflix customer service representative, and why are they important?

To thrive as an Entry Level Netflix Customer Service Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, help desk platforms, and basic troubleshooting tools is typically required. Patience, empathy, and active listening are standout soft skills for handling diverse customer inquiries and ensuring a positive experience. These skills ensure effective resolution of customer issues, support brand reputation, and contribute to overall customer satisfaction.

What are some common challenges faced by an entry level Netflix customer service representative, and how can they be managed?

Entry Level Netflix Customer Service Representatives often encounter challenges such as handling high volumes of inquiries, managing difficult customer interactions, and staying updated on frequent service updates. Successfully managing these challenges requires strong communication skills, patience, and adaptability. Many teams offer ongoing training, mentoring, and access to knowledge bases to support new representatives as they build confidence and proficiency. Collaborating with teammates and supervisors also helps in resolving complex issues and sharing best practices.

What are entry level jobs at Netflix?

Entry level jobs at Netflix include roles such as Customer Service Representative, Content Coordinator, and Technical Support Associate. These positions typically require strong communication skills, basic technical knowledge, and the ability to work in a fast-paced environment. They often offer training and may involve shift work or remote options.

What is the difference between Entry Level Netflix Customer Service Representative vs Entry Level Hulu Customer Support Associate?

AspectEntry Level Netflix Customer Service RepresentativeEntry Level Hulu Customer Support Associate
Required CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; familiarity with streaming platforms
Work EnvironmentRemote or call center setting, handling customer inquiriesRemote or call center setting, assisting Hulu users
Employer & Industry UsageNetflix, streaming entertainment industryHulu, streaming entertainment industry
Common Search & ComparisonYesYes

Both roles involve assisting customers with streaming service issues, require similar credentials, and are found in remote or call center environments within the streaming industry. The main difference lies in the specific platform supported—Netflix vs Hulu—making them comparable entry-level customer support roles in the streaming entertainment sector.

What cities near Appleton, WI are hiring for Entry Level Netflix Customer Service Representative jobs?

Cities near Appleton, WI with the most Entry Level Netflix Customer Service Representative job openings:

Entry Level Netflix Customer Service Representative jobs near you
Infographic showing various Entry Level Netflix Customer Service Representative job openings in Appleton, WI as of July 2026, with employment types broken down into 77% Full Time, 20% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $38,149 per year, or $18.3 per hour.

Customer Service Representative

WSI Supply Chain Solutions

Neenah, WI

$21/hr

Full-time

Posted 3 days ago

New

Job description

The Customer Service Representative supports day-to-day customer account activity by coordinating orders, shipments, and service requests between customers, warehouse operations, and internal service teams. This role helps ensure customer requirements are communicated clearly, operational processes run smoothly, and issues are resolved quickly and accurately. This position is in-office in Neenah, Wisconsin, and the shift is 10:00 AM - 6:30 PM, Monday - Friday. The position will report to a Customer Service Manager.

DUTIES AND ACCOUNTABILITIES:

Account & Service Support 

    • Respond to customer inquiries related to orders, shipments, inventory, billing, and service requests. 

    • Maintain positive customer relationships through professional and timely communication. 

    • Research and resolve customer issues by coordinating with internal teams. 

Order & Shipment Coordination 

    • Enter and maintain customer order information within operational systems. 

    • Coordinate shipment details with warehouse teams, carriers, and transportation partners. 

    • Ensure customer shipping requirements, documentation, and timelines are met.  

Cross-Functional Coordination 

    • Serve as a liaison between customers, centralized customer service teams, and site operations. 

    • Communicate customer requests, changes, and service expectations to warehouse personnel. 

    • Collaborate with operations and transportation teams to resolve service or fulfillment issues. 

Documentation Management 

    • Maintain accurate order, shipment, and customer information across operational systems, including WMS, OMS, and customer portals. 

    • Support reporting and documentation related to customer orders, shipments, and billing activity. 

Customer Onboarding Support (as assigned) 

    • Support onboarding activities for new customers by coordinating account setup, operational requirements, and service expectations. 
    • Provide proactive communication and coordination to ensure new customers receive a high-touch service experience during initial implementation and onboarding. 

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

  • Enjoys contact with customers via phone, e-mail, or in person.
  • Requires strong organizational, problem-solving, multi-tasking, and decision-making skills.
  • Strong computer skills and working knowledge of MS Word, Excel, and Outlook.
  • Must be reliable and a team player.
  • Must demonstrate exceptional customer focus and sense of urgency.
  • Bilingual speaking capabilities a plus.

PREFERRED EDUCATION AND EXPERIENCE:

  • High School diploma
  • 1-3 years of customer service, administrative assistant, or data entry experience
  • Background in warehousing or inventory management a plus

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