... an entry level role in our Contact Center for individuals who are passionate about music and excited to begin a career in the music retail industry. In this role, your number one priority is to ...
... an entry level role in our Contact Center for individuals who are passionate about music and excited to begin a career in the music retail industry. In this role, your number one priority is to ...
... an entry level role in our Contact Center for individuals who are passionate about music and excited to begin a career in the music retail industry. In this role, your number one priority is to ...
... an entry level role in our Contact Center for individuals who are passionate about music and excited to begin a career in the music retail industry. In this role, your number one priority is to ...
Customer Service Advisor
Kansas City, MO · On-site
... an entry level role in our Contact Center for individuals who are passionate about music and excited to begin a career in the music retail industry. In this role, your number one priority is to ...
Customer Service Advisor
Kansas City, MO · On-site
... an entry level role in our Contact Center for individuals who are passionate about music and excited to begin a career in the music retail industry. In this role, your number one priority is to ...
... an entry level role in our Contact Center for individuals who are passionate about music and excited to begin a career in the music retail industry. In this role, your number one priority is to ...
... an entry level role in our Contact Center for individuals who are passionate about music and excited to begin a career in the music retail industry. In this role, your number one priority is to ...
... an entry level role in our Contact Center for individuals who are passionate about music and excited to begin a career in the music retail industry. In this role, your number one priority is to ...
... an entry level role in our Contact Center for individuals who are passionate about music and excited to begin a career in the music retail industry. In this role, your number one priority is to ...
Customer Service Advisor
Kansas City, MO · On-site
... an entry level role in our Contact Center for individuals who are passionate about music and excited to begin a career in the music retail industry. In this role, your number one priority is to ...
Customer Service Advisor
Kansas City, MO · On-site
... an entry level role in our Contact Center for individuals who are passionate about music and excited to begin a career in the music retail industry. In this role, your number one priority is to ...
... an entry level role in our Contact Center for individuals who are passionate about music and excited to begin a career in the music retail industry. In this role, your number one priority is to ...
... an entry level role in our Contact Center for individuals who are passionate about music and excited to begin a career in the music retail industry. In this role, your number one priority is to ...
Customer Service Advisor
Kansas City, MO · On-site
... an entry level role in our Contact Center for individuals who are passionate about music and excited to begin a career in the music retail industry. In this role, your number one priority is to ...
Customer Service Advisor
Kansas City, MO · On-site
... an entry level role in our Contact Center for individuals who are passionate about music and excited to begin a career in the music retail industry. In this role, your number one priority is to ...
... an entry level role in our Contact Center for individuals who are passionate about music and excited to begin a career in the music retail industry. In this role, your number one priority is to ...
... an entry level role in our Contact Center for individuals who are passionate about music and excited to begin a career in the music retail industry. In this role, your number one priority is to ...
Customer Service Advisor
Indianapolis, IN · On-site
... an entry level role in our Contact Center for individuals who are passionate about music and excited to begin a career in the music retail industry. In this role, your number one priority is to ...
Customer Service Advisor
Indianapolis, IN · On-site
... an entry level role in our Contact Center for individuals who are passionate about music and excited to begin a career in the music retail industry. In this role, your number one priority is to ...
... an entry level role in our Contact Center for individuals who are passionate about music and excited to begin a career in the music retail industry. In this role, your number one priority is to ...
... an entry level role in our Contact Center for individuals who are passionate about music and excited to begin a career in the music retail industry. In this role, your number one priority is to ...
Customer Service Advisor
Kansas City, MO · On-site
... an entry level role in our Contact Center for individuals who are passionate about music and excited to begin a career in the music retail industry. In this role, your number one priority is to ...
Customer Service Advisor
Kansas City, MO · On-site
... an entry level role in our Contact Center for individuals who are passionate about music and excited to begin a career in the music retail industry. In this role, your number one priority is to ...
... an entry level role in our Contact Center for individuals who are passionate about music and excited to begin a career in the music retail industry. In this role, your number one priority is to ...
... an entry level role in our Contact Center for individuals who are passionate about music and excited to begin a career in the music retail industry. In this role, your number one priority is to ...
... an entry level role in our Contact Center for individuals who are passionate about music and excited to begin a career in the music retail industry. In this role, your number one priority is to ...
... an entry level role in our Contact Center for individuals who are passionate about music and excited to begin a career in the music retail industry. In this role, your number one priority is to ...
Customer Service Advisor
Kansas City, MO · On-site
... an entry level role in our Contact Center for individuals who are passionate about music and excited to begin a career in the music retail industry. In this role, your number one priority is to ...
Customer Service Advisor
Kansas City, MO · On-site
... an entry level role in our Contact Center for individuals who are passionate about music and excited to begin a career in the music retail industry. In this role, your number one priority is to ...
Customer Service Advisor
Kansas City, MO · On-site
... an entry level role in our Contact Center for individuals who are passionate about music and excited to begin a career in the music retail industry. In this role, your number one priority is to ...
Customer Service Advisor
Kansas City, MO · On-site
... an entry level role in our Contact Center for individuals who are passionate about music and excited to begin a career in the music retail industry. In this role, your number one priority is to ...
Customer Service Advisor
Indianapolis, IN · On-site
... an entry level role in our Contact Center for individuals who are passionate about music and excited to begin a career in the music retail industry. In this role, your number one priority is to ...
Customer Service Advisor
Indianapolis, IN · On-site
... an entry level role in our Contact Center for individuals who are passionate about music and excited to begin a career in the music retail industry. In this role, your number one priority is to ...
Customer Service Advisor
Kansas City, MO · On-site
... an entry level role in our Contact Center for individuals who are passionate about music and excited to begin a career in the music retail industry. In this role, your number one priority is to ...
Customer Service Advisor
Kansas City, MO · On-site
... an entry level role in our Contact Center for individuals who are passionate about music and excited to begin a career in the music retail industry. In this role, your number one priority is to ...
Production Coordinator (US, only: CA, NY, DC)
Manhattan, NY · On-site
$20 - $22/hr
Our client, a global music retail company, is seeking a Production Coordinator. Apply today for ... Qualifications: * 0-2 years of professional experience; entry level candidates are encouraged to ...
Production Coordinator (US, only: CA, NY, DC)
Manhattan, NY · On-site
$20 - $22/hr
Our client, a global music retail company, is seeking a Production Coordinator. Apply today for ... Qualifications: * 0-2 years of professional experience; entry level candidates are encouraged to ...
... retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar ... To join our band, you'll need the following experience: * Entry level; zero years of relevant work ...
... retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar ... To join our band, you'll need the following experience: * Entry level; zero years of relevant work ...
Entry Level Music Retail information
See salary details
$9.38 - $10.95
2% of jobs
$10.95 - $12.52
3% of jobs
$12.52 - $14.10
8% of jobs
$14.79 is the 25th percentile. Wages below this are outliers.
$14.10 - $15.67
26% of jobs
The median wage is $16.79 / hr.
$15.67 - $17.24
15% of jobs
$17.24 - $18.82
15% of jobs
$19.86 is the 75th percentile. Wages above this are outliers.
$18.82 - $20.39
9% of jobs
$20.39 - $21.96
8% of jobs
$21.96 - $23.54
5% of jobs
$23.54 - $25.11
4% of jobs
$25.11 - $26.68
4% of jobs
$9
$18
$26
How much do entry level music retail jobs pay per hour?
As of Jun 25, 2026, the average hourly pay for entry level music retail in the United States is $18.11, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $20.67 per hour, depending on experience, location, and employer.
What are the most commonly searched types of Music Retail jobs? The most popular types of Music Retail jobs are:
Guitar Center rating
5.8
Based on 172 frontline employees who took The Breakroom Quiz
393rd of 717 rated retailers
Job description
KEY RESPONSIBILITIES
The Customer Service Advisor position at Guitar Center is an entry level role in our Contact Center for individuals who are passionate about music and excited to begin a career in the music retail industry. In this role, your number one priority is to ensure that every customer feels valued, supported, and completely satisfied with their experience. As a Customer Service Advisor, you will be the first point of contact for customer service. You will help answer questions, provide clear guidance, and support customers as they explore musical instruments and gear. While sales are an important part of the role, understanding customer needs, and creating positive interactions is the primary focus.
Customer Engagement
- Serve as the first point of contact for customers and provide friendly, professional support through phone, email cases, and chat.
- Own customer experiences by utilizing existing policy and procedure as well as gear knowledge to resolve customer concerns
- Use effective and strong communication skills to understand customer needs on a deeper level.
- Use that gained understanding to partner with the customer and navigate to the most appropriate solution using existing empowerment rights.
- Delight by building strong connections with customers by aiming for one call resolution and follow-through.
Sales and Revenue Support
- Support sales goals by using strong communication and product knowledge to create positive and helpful customer interactions.
- Recommend additional products that fit the customer's interests, focusing on enhancing their overall musical experience and satisfaction.
- Execute sales transactions, ensuring accuracy and efficiency.
Product Knowledge
- Build a solid understanding of the musical instruments, gear, and accessories offered at Guitar Center.
- Stay informed about new products, promotions, and industry trends so you can share accurate and current information with customers.
- Participate in ongoing training and development sessions to strengthen both product knowledge and customer experience skills.
Digital Engagement
- Use digital tools and platforms to communicate with customers and highlight product features and benefits.
- Record customer interaction notes accurately in Salesforce and OMS to ensure strong follow up and service.
Team Collaboration
- Partner with other team members to share knowledge, learn from one another, and improve the customer experience.
- Take part in team meetings and contribute to a supportive and positive work environment.
What Guitar Center employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Guitar Center
Sourced by ZipRecruiter
The Guitar Center Company embodies the world of creativity and music by encouraging our teammates to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. The Guitar Center Company operates through several business divisions. Guitar Center is the world's largest retailer of guitars, amplifiers, drums, keyboards, recording, live sound, DJ, and lighting equipment, with more than 290 stores across the United States. 2014 marked the milestone 50th anniversary of the Guitar Center Company as the organization continues to help people make music from coast to coast.
Industry
Retail
Company size
10,000+ Employees
Headquarters location
Westlake Village, CA, US
Year founded
1964