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Entry Level Linux Help Desk Jobs in Colorado (NOW HIRING)

... Help Desk and Technical Support Specialist teams Qualifications : Required : • A minimum of 4 ... and/or Linux • A background in providing excellent customer service to internal users • ...

This entry-level position is ideal for individuals with a strong interest in technology, a ... Previous help desk, IT support, or technical internship experience * Basic networking or hardware ...

Help reproduce issues and gather data for escalation and resolution. Performance Testing & Analysis ... entry-level roles. * Exposure to Linux, operating systems, or systems programming preferred.

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Entry Level Linux Help Desk information

What is the difference between Entry Level Linux Help Desk vs Entry Level Network Support Specialist?

AspectEntry Level Linux Help DeskEntry Level Network Support Specialist
CertificationsLinux+, CompTIA A+CompTIA Network+, Cisco CCNA
Work EnvironmentHelp desk, support tickets, remote troubleshootingNetwork troubleshooting, hardware setup, on-site/remote support
Industry UsageIT support, tech companies, hosting providersTelecommunications, enterprise networks, ISPs

Entry Level Linux Help Desk roles focus on supporting Linux-based systems, troubleshooting user issues, and maintaining server environments. In contrast, Entry Level Network Support Specialists handle network infrastructure, configure routers/switches, and resolve connectivity problems. Both roles require foundational certifications and are common entry points into IT support careers, but they emphasize different technical skills and work environments.

What are the most commonly searched types of Linux Help Desk jobs in Colorado? The most popular types of Linux Help Desk jobs in Colorado are:
What cities in Colorado are hiring for Entry Level Linux Help Desk jobs? Cities in Colorado with the most Entry Level Linux Help Desk job openings:
Technical Support Specialist 2

Technical Support Specialist 2

Garmin

Boulder, CO • On-site

Full-time

Posted 17 days ago


Garmin rating

8.8

Company rating: 8.8 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

8th of 139 rated electronics manufacturers


Job description

Job Summary:
Garmin is a company known for its innovative technology solutions, and they are seeking a Technical Support Specialist 2. In this role, you will provide first and second level support to end users, assisting with troubleshooting and resolution of technical issues to ensure user satisfaction.
Responsibilities:
• Install and maintain desktop technologies (Desktops, Laptops, Phones, Monitors, Printers, etc.) and assist with network printer system maintenance
• Research, resolve, and respond to questions received via telephone calls, e-mail, walk-ups, and callbacks in a timely manner among company sites, in accordance with current procedures to ensure distribution of knowledge and positive impact on user satisfaction
• Acquire and maintain current knowledge of relevant product offerings and support policies in order to provide technically accurate solutions to customers
• Monitor conference room performance and maintenance schedule
• Manage and implement initiatives or change controls
• Make recommendations for component level improvements
• Identify interdependencies in system and application components
• Create work instructions and knowledge articles
• Demonstrate proficient use and knowledge of standards and procedures
• Provide reliable solutions to a variety of problems using sound problem solving techniques including performing root cause analysis and identification of corrective action for given problems
• Serve as a mentor to less experienced IT Specialists (IT Specialist 1)
• Responsible for working after hours in an 'on call' capacity based on a rotation shared by the Help Desk and Technical Support Specialist teams
Qualifications:
Required:
• A minimum of 4 years IT or technical experience and coursework towards the completion of a degree in IT or similar discipline
• Excellent academics (cumulative GPA greater than or equal to 3.0 as a general rule)
• Demonstrates moderate familiarity with asset, service, monitoring, and documentation tools as well as troubleshooting and research tools
• Demonstrated strong and effective verbal, written, and interpersonal communication skills
Preferred:
• Certifications in A+, Network+, MAC, Apple, Security+ and/or Linux
• A background in providing excellent customer service to internal users
• Experience in Adaxes and Active Directory is strongly desired
• Experience in Jira, ADO or other similar ticketing systems
Company:
WHERE DO WE START? How about Kansas City? That’s our home. That’s where Garmin put a stake in the ground in 1989. Founded in 1988, the company is headquartered in Nanterre, FRA, with a team of 10001+ employees. The company is currently Late Stage.

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