Ovation Networks is a Network Operations Center (NOC) that designs, installs, and supports the ... Preferred Qualifications: * Networking or IT experience is a plus. * Previous Call Center ...
Ovation Networks is a Network Operations Center (NOC) that designs, installs, and supports the ... Preferred Qualifications: * Networking or IT experience is a plus. * Previous Call Center ...
Operations Specialist - Entry Level -IT*(M-F, 8a-5p) - 40hrs/wk
Wyoming, MI · On-site
$46K - $62K/yr
The Entry-Level Operations Specialist provides foundational IT endpoint support, focusing on ticket triage, hardware refresh initiatives, and troubleshooting documentation. Emphasis on learning ...
Operations Specialist - Entry Level -IT*(M-F, 8a-5p) - 40hrs/wk
Wyoming, MI · On-site
$46K - $62K/yr
The Entry-Level Operations Specialist provides foundational IT endpoint support, focusing on ticket triage, hardware refresh initiatives, and troubleshooting documentation. Emphasis on learning ...
Network/Operations - Network Technician I
Cincinnati, OH · On-site
$45/hr
This role is ideal for entry-level IT professionals looking to build foundational experience in data center operations. Key Responsibilities • Provide hands-and-feet support for data center and ...
Network/Operations - Network Technician I
Cincinnati, OH · On-site
$45/hr
This role is ideal for entry-level IT professionals looking to build foundational experience in data center operations. Key Responsibilities • Provide hands-and-feet support for data center and ...
Sales & Marketing Representative (Entry Level)
$865 - $1.2K/wk
Marketing Representative (Entry Level) It's not just about what you do for a living, it's where you ... Marketing Representatives start learning additional business systems and operations to build their ...
Sales & Marketing Representative (Entry Level)
$865 - $1.2K/wk
Marketing Representative (Entry Level) It's not just about what you do for a living, it's where you ... Marketing Representatives start learning additional business systems and operations to build their ...
Arconic is currently in search of an Entry-Level IT Manufacturing Developer to join our Global ... Drive Operational Excellence : We pursue continuous improvement through innovation, agility, people ...
Arconic is currently in search of an Entry-Level IT Manufacturing Developer to join our Global ... Drive Operational Excellence : We pursue continuous improvement through innovation, agility, people ...
IT Manufacturing Developer
Bettendorf, IA · On-site
Arconic is currently in search of an Entry-Level IT Manufacturing Developer to join our Global ... Learn to support, maintain and improve IT environments critical to manufacturing operations ...
IT Manufacturing Developer
Bettendorf, IA · On-site
Arconic is currently in search of an Entry-Level IT Manufacturing Developer to join our Global ... Learn to support, maintain and improve IT environments critical to manufacturing operations ...
Computer Operator
Trenton, NJ · On-site
... entry-level IT professionals to step in and help keep day-to-day operations running smoothly. This is a great opportunity for someone early in their IT career who wants steady work, hands-on ...
Computer Operator
Trenton, NJ · On-site
... entry-level IT professionals to step in and help keep day-to-day operations running smoothly. This is a great opportunity for someone early in their IT career who wants steady work, hands-on ...
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Outside Sales Representative - Entry Level It's not just about what you do for a living, it's where ... As an Outside Sales Representative, you will get hands-on training learning daily sales operations ...
New
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Be Seen First
Outside Sales Representative - Entry Level It's not just about what you do for a living, it's where ... As an Outside Sales Representative, you will get hands-on training learning daily sales operations ...
New
IT Deployment Technician
$20 - $25/hr
Open to entry level IT candidates with IT certifications * Must have your own vehicle and valid ... Our expertise in strategy, design, execution and operations unlocks business value through a range ...
Quick apply
IT Deployment Technician
$20 - $25/hr
Open to entry level IT candidates with IT certifications * Must have your own vehicle and valid ... Our expertise in strategy, design, execution and operations unlocks business value through a range ...
Be Seen First
Outside Sales Representative - Entry Level It's not just about what you do for a living, it's where ... As an Outside Sales Representative, you will get hands-on training learning daily sales operations ...
New
Quick apply
Be Seen First
Outside Sales Representative - Entry Level It's not just about what you do for a living, it's where ... As an Outside Sales Representative, you will get hands-on training learning daily sales operations ...
New
IT Deployment Technician
$20 - $25/hr
Open to entry level IT candidates with IT certifications * Must have your own vehicle and valid ... Our expertise in strategy, design, execution and operations unlocks business value through a range ...
IT Deployment Technician
$20 - $25/hr
Open to entry level IT candidates with IT certifications * Must have your own vehicle and valid ... Our expertise in strategy, design, execution and operations unlocks business value through a range ...
Disposition Technician
$15 - $19/hr
Disposition Technician (Entry-Level IT) Pay: $15.00 - $19.00 per hour Employment Type: Contract-to ... operations team. This role is ideal for someone looking to gain hands-on IT experience while ...
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Disposition Technician
$15 - $19/hr
Disposition Technician (Entry-Level IT) Pay: $15.00 - $19.00 per hour Employment Type: Contract-to ... operations team. This role is ideal for someone looking to gain hands-on IT experience while ...
Disposition Technician
$15 - $19/hr
Disposition Technician (Entry-Level IT) Pay: $15.00 - $19.00 per hour Employment Type: Contract-to ... operations team. This role is ideal for someone looking to gain hands-on IT experience while ...
Disposition Technician
$15 - $19/hr
Disposition Technician (Entry-Level IT) Pay: $15.00 - $19.00 per hour Employment Type: Contract-to ... operations team. This role is ideal for someone looking to gain hands-on IT experience while ...
IT Support Technician
Amarillo, TX · On-site
$19.75 - $27/hr
... operation of hardware, software, and network systems while delivering exceptional customer service ... Preferred : • CompTIA A+ or similar entry-level IT certification. • Experience with help desk ...
IT Support Technician
Amarillo, TX · On-site
$19.75 - $27/hr
... operation of hardware, software, and network systems while delivering exceptional customer service ... Preferred : • CompTIA A+ or similar entry-level IT certification. • Experience with help desk ...
... Network Operations Center (NOC), which provides Internet security services and remote 24/7 ... Key words - tech, IT services, help desk, IT support, Entry level IT position, cabling jobs
... Network Operations Center (NOC), which provides Internet security services and remote 24/7 ... Key words - tech, IT services, help desk, IT support, Entry level IT position, cabling jobs
... Network Operations Center (NOC), which provides Internet security services and remote 24/7 ... Key words - tech, IT services, help desk, IT support, Entry level IT position, cabling jobs
Quick apply
... Network Operations Center (NOC), which provides Internet security services and remote 24/7 ... Key words - tech, IT services, help desk, IT support, Entry level IT position, cabling jobs
Student Technical Assistant II
$36K - $42K/yr
... entry-level IT role provides first-tier technical support forhardware, software, networks, and ... . Candidates need a high schooldiploma and six months of relevant experience (or equivalent ...
Student Technical Assistant II
$36K - $42K/yr
... entry-level IT role provides first-tier technical support forhardware, software, networks, and ... . Candidates need a high schooldiploma and six months of relevant experience (or equivalent ...
Technician - Part Time
Tampa, FL · On-site
$21/hr
... Network Operations Center (NOC), which provides Internet security services and remote 24/7 ... Key words - tech, IT services, help desk, IT support, Entry level IT position, cabling jobs Equal ...
Technician - Part Time
Tampa, FL · On-site
$21/hr
... Network Operations Center (NOC), which provides Internet security services and remote 24/7 ... Key words - tech, IT services, help desk, IT support, Entry level IT position, cabling jobs Equal ...
... operations. Must be a US Citizen. Must have the ability to obtain a Secret Clearance ... Minimum of 1 yearexperience working in an entry-level IT position or similar * Minimum of 3 ...
... operations. Must be a US Citizen. Must have the ability to obtain a Secret Clearance ... Minimum of 1 yearexperience working in an entry-level IT position or similar * Minimum of 3 ...
IT Support Specialist
Maryland Heights, MO · On-site
$24 - $29/hr
Knowledge of convenience store or petroleum retail operations * A+ or similar entry-level IT certification Must pass a pre-employment background check. We look forward to working with you! EOE/M/F/V ...
IT Support Specialist
Maryland Heights, MO · On-site
$24 - $29/hr
Knowledge of convenience store or petroleum retail operations * A+ or similar entry-level IT certification Must pass a pre-employment background check. We look forward to working with you! EOE/M/F/V ...
Entry Level It Operation information
See salary details
$12.26 - $13.11
1% of jobs
$13.11 - $13.96
3% of jobs
$13.96 - $14.82
6% of jobs
$14.82 - $15.67
12% of jobs
$15.88 is the 25th percentile. Wages below this are outliers.
$15.67 - $16.52
11% of jobs
The median wage is $17.32 / hr.
$16.52 - $17.37
18% of jobs
$17.37 - $18.23
14% of jobs
$18.80 is the 75th percentile. Wages above this are outliers.
$18.23 - $19.08
15% of jobs
$19.08 - $19.93
10% of jobs
$19.93 - $20.78
7% of jobs
$20.78 - $21.63
3% of jobs
$12
$17
$21
How much do entry level it operation jobs pay per hour?
Other
Posted 9 days ago
Job description
Ovation Networks is a Network Operations Center (NOC) that designs, installs, and supports the wireless infrastructure for
properties. With most of our customers being in hospitality, we provide Wi-Fi installations for hotels both locally and
nationwide. Our NOC provides three tiers of 24:7 Technical Support, ranging from End-User Support (primarily hotel
guests), Installation Support, and Network Support. We are a small company where you will not be treated like just a
number.
Part-time up to 32 hours per week. Some weekends and some holidays are required. Schedules are subject to change.
This position is in-office. You must be able to reliably commute to Cedar Rapids, IA.
The Guest Support Specialist (GSS) handles inbound calls, primarily from hotel and hospitality guests experiencing Wi-Fi
issues. The GSS is responsible for troubleshooting several types of end-user devices such as phones, laptops and gaming
consoles to get the caller connected to the internet. The GSS is responsible for creating tickets, taking notes, and resolving
issues within their scope of work. If a GSS is unable to resolve the caller’s issue, they can escalate the matter to a higher-
level tech within our support team.
Customer service skills are essential to this position. As an integral extension of the hotel's guest experience, we strive to consistently deliver exceptional service. This involves practicing empathy, building strong rapport with guests, and working
to efficiently solve their problems.
Responsibilities:
- Expected to handle both inbound and outbound tech support calls, finding solutions or escalating when necessary.
- Expected to monitor dashboards (property alerts), contact properties, and assist in resolving equipment issues within scope of work.
- Expected to take specific notes within ticketing system, monitor and report on trends.
- Will learn how to prepare hardware for installation, inventory in our system, labeling and testing before installation.
- Expected to read emails and other important internal communications to understand department changes and initiatives.
Qualifications:
- Strong interpersonal skills to build and sustain professional, courteous relationships with customers, peers, superiors and business contacts.
- Excellent written and oral communication skills, including strong listening skills.
- Intermediate to advanced computer skills with emphasis on internet knowledge.
- Must be comfortable with several types of end-user devices: Laptops, Cellphones, Android (Phones /Tablets/Vendor Specific Devices), Apple (iPhone, iPad), OS (MAC, Windows), Gaming consoles (PS5, Xbox, Nintendo Switch)
- Knowledge of basic network hardware (Access Points, Switches, Routers, etc.)
- Ability to efficiently multi-task- you will be switching between dashboards, internal communications, and taking notes while on the phone.
- Creative thinking and reasoning ability.
- Proactive and able to manage assigned tasks independently.
Preferred Qualifications:
- Networking or IT experience is a plus.
- Previous Call Center experience is a plus.
Click apply now to email us today!
recblid izdk54lg3anisvbka2sj8b6uy4l42pAbout Ovation Networks
Sourced by ZipRecruiter
Industry
Wireless telecommunications carriers
Company size
11 - 50 Employees
Headquarters location
Cedar Rapids, IA, US
Year founded
2003