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Entry Level It Help Desk Spanish Jobs in Rochester, NY

Garber Honda

IT Helpdesk Technician

Rochester, NY · On-site

$40K - $60K/yr

Maintain Help Desk queue on a daily basis * Interaction and communication with all end users ... The IT Helpdesk Technician is routinely required to sit, stand, walk, touch, see, and hear. * The ...

Acura of Rochester

IT Helpdesk Technician

Rochester, NY · On-site

$40K - $60K/yr

Maintain Help Desk queue on a daily basis * Interaction and communication with all end users ... The IT Helpdesk Technician is routinely required to sit, stand, walk, touch, see, and hear. * The ...

DiMarco Group

Help Desk Technician - Level 1

Rochester, NY · On-site

$20 - $24/hr

Associate degree in Information Technology, Computer Science, or a related field; equivalent work ... Experience using help desk or ticketing systems, preferably Halo. * Previous customer service or ...

Graham Manufacturing

IT/Helpdesk Specialist

Batavia, NY · On-site

$18 - $22/hr

The Helpdesk Specialist will be the first point of contact for all company IT service desk incidents and requests. Perform routine information technology support activities involving installation ...

HHUNY, Inc.

Help Desk Support Specialist

Rochester, NY · Remote

$25 - $28.85/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Help Desk Support Specialist is assigned to support HHUNY by aiding HHUNY staff, care ... Associates degree in computer science, information technology, or a related field Bachelors degree ...

Brown University

IT Support Consultant

Holley, NY · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Experience in Higher Education preferred. 2-3 years' experience providing desktop support in an IT help desk environment; one or more of RHCSA, RHCE, LPIC, CompTIA, MDAA, HDI-CSR, HDI-DST, HDI-TSP ...

TEKsystems c/o Allegis Group

IT Support Analyst

Pittsford, NY · On-site

$20 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Required Qualifications Associate's degree in Information Technology or related field, or equivalent work experience. 2+ years of IT Service Desk, Help Desk, or Desktop Support experience. Hands-on ...

TEKsystems

IT Support Analyst

Pittsford, NY

$20 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Required Qualifications Associate's degree in Information Technology or related field, or equivalent work experience. 2+ years of IT Service Desk, Help Desk, or Desktop Support experience. Hands-on ...

TEKsystems

IT Support Analyst

Pittsford, NY

$20 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Required Qualifications Associate's degree in Information Technology or related field, or equivalent work experience. 2+ years of IT Service Desk, Help Desk, or Desktop Support experience. Hands-on ...

INA Solution Inc

IT Suppot Technician

Rochester, NY · On-site

Position: IT Support Technician Location: Rochester, NY Shift: M - F; 40 hours Job Summary The ... Job Qualifications * 0-2 years of IT or Help Desk experience, or strong aptitude. * Familiarity ...

US Navy

Information Technology Professional

Churchville, NY

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

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All JobsIt Help Desk Spanish JobsEntry Level It Help Desk Spanish JobsEntry Level It Help Desk Spanish Jobs in Rochester, NY

Entry Level It Help Desk Spanish information

See Rochester, NY salary details

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$32

How much do entry level it help desk spanish jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for entry level it help desk spanish in Rochester, NY is $20.57, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.79 per hour, depending on experience, location, and employer.

What is an entry level IT help desk Spanish job?

Entry Level IT Help Desk Spanish jobs are positions where individuals provide technical support and troubleshooting assistance to users, primarily in Spanish. These roles involve resolving computer, software, or network issues via phone, email, or chat, and are designed for those just starting their IT careers. Fluency in both English and Spanish is often required, as you'll be supporting Spanish-speaking clients or employees. These jobs are ideal for people with basic IT knowledge and strong communication skills looking to gain experience in the technology field.

What is the difference between Entry Level It Help Desk Spanish vs Entry Level Network Support Technician?

AspectEntry Level It Help Desk SpanishEntry Level Network Support Technician
CertificationsCompTIA A+, Network+ (preferred)CompTIA Network+, Cisco CCNA (preferred)
Work EnvironmentHelp desk, customer support, remote or on-siteNetwork infrastructure, troubleshooting, on-site or remote
Industry UsageIT support, customer service, tech companiesNetworking, telecommunications, IT services

Entry Level It Help Desk Spanish primarily focuses on providing technical support and customer service in Spanish, often handling software and hardware issues remotely or on-site. Entry Level Network Support Technician involves troubleshooting and maintaining network systems, requiring more specialized networking knowledge. Both roles often require similar certifications but differ in daily tasks and technical focus.

What are some common challenges faced by entry level IT help desk Spanish professionals, and how can they prepare for them?

Entry Level IT Help Desk professionals supporting Spanish-speaking users often face challenges such as language barriers, translating technical terminology, and addressing cultural communication differences. It's important to build strong bilingual communication skills and become familiar with technical vocabulary in both English and Spanish. Preparing by studying common troubleshooting scripts and practicing with real-world scenarios can help you respond effectively. Collaborating closely with more experienced team members and seeking feedback will also help you adapt quickly and deliver high-quality support.

What are the key skills and qualifications needed to thrive as an entry level IT help desk Spanish?

To excel as an Entry Level IT Help Desk (Spanish), you need a basic understanding of computer hardware, software troubleshooting, networking fundamentals, and fluency in both Spanish and English. Familiarity with ticketing systems like ServiceNow, remote support tools, and basic Microsoft or CompTIA certifications (such as A+) are commonly required. Strong communication, patience, and problem-solving skills help you deliver effective support and build rapport with users. These abilities ensure timely resolution of technical issues for Spanish-speaking clients, improving overall user satisfaction and productivity.

What are the most commonly searched types of It Help Desk Spanish jobs in Rochester, NY?

The most popular types of It Help Desk Spanish jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Entry Level It Help Desk Spanish jobs?

Cities near Rochester, NY with the most Entry Level It Help Desk Spanish job openings:

Entry Level It Help Desk Spanish jobs near you

IT Help Desk

Wellington Steele & Associates

Rochester, NY

Contractor

Re-posted 29 days ago

Job description

Overview

Job Title: IT Help Desk

Location: Victor, NY (Onsite)

Employment Type: 6-month contract to hire

Hours: Monday - Friday (7:30 am - 4 pm)

About the Company

Our client is a well-established, global organization in the healthcare and medical products space. They operate at scale, supporting customers and partners worldwide, and are known for investing in innovation, quality, and long-term growth. The company has a strong presence in the Rochester area and offers a stable environment with opportunities to build a career.

Overview

Seeking a reliable, customer-focused IT Help Desk Technician to support end users across a growing environment. This is an entry-level opportunity for someone comfortable on the phone, enjoys solving technical issues, and can provide both remote and on-site support.

Responsibilities

Key Responsibilities

  • Provide first-line technical support via phone, email, and in person
  • Troubleshoot hardware, software, and network-related issues
  • Support user accounts, password resets, and permissions in Active Directory
  • Assist with Cisco-based networking environments (connectivity, basic troubleshooting)
  • Set up and configure desktops, laptops, and peripherals
  • Escalate more complex issues as needed
  • Document tickets, resolutions, and processes
  • Deliver strong customer service to internal users
Qualifications

Required Skills & Qualifications

  • Experience or exposure to Active Directory (user management, resets, permissions)
  • Basic knowledge of Cisco networking (switches, routers, connectivity)
  • Comfortable handling phone support and interacting with users daily
  • Strong communication and customer service skills
  • Ability to work onsite and support users face-to-face
  • Basic understanding of Windows environments and IT fundamentals

Preferred

  • CompTIA A+, Network+, or similar certifications
  • Internship or help desk experience
  • Experience with ticketing systems
Employment Type: OTHER

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