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Entry Level Insurance Fraud Investigator Jobs in Santa Rosa, CA

City of Petaluma

Police Officer Trainee

Petaluma, CA · On-site

$93K/yr

Acceptance by the Academy, which includes successfully passing the POST Entry-Level Law Enforcement ... Insurance: paid 100% by City Holiday Pay: 156 hours per year Sick Leave: earn 96 hours per year ...

City of Petaluma, CA

Police Officer Trainee

Petaluma, CA · On-site

$93K/yr

Acceptance by the Academy, which includes successfully passing the POST Entry-Level Law Enforcement ... Dental/Vision/Life/LTD Insurance: paid 100% by City * Holiday Pay: 156 hours per year * Sick Leave ...

Eurostampa

QUALITY CONTROL

Napa, CA · On-site

$18 - $20/hr

QUALITY CONTROL ID: 9380 Category: Entry Level Location: Napa State: CA Description JOB POSTING ... We also offer life insurance, disability coverage, and retirement plan options to help you plan for ...

Eurostampa North America

QUALITY CONTROL

Napa, CA · On-site

$18 - $20/hr

QUALITY CONTROL ID: 9380 Category: Entry Level Location: Napa State: CA Description JOB POSTING ... We also offer life insurance, disability coverage, and retirement plan options to help you plan for ...

Victor

Residential Counselor I

Santa Rosa, CA · On-site

$22.59 - $28.22/hr

Many of our executive leadership team have been promoted from entry-level positions ... Must be willing to complete a personal background investigation conducted by the State of ...

All JobsInsurance Fraud Investigator JobsEntry Level Insurance Fraud Investigator JobsEntry Level Insurance Fraud Investigator Jobs in Santa Rosa, CA

Entry Level Insurance Fraud Investigator information

See Santa Rosa, CA salary details

$17

$33

$58

How much do entry level insurance fraud investigator jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for entry level insurance fraud investigator in Santa Rosa, CA is $33.71, according to ZipRecruiter salary data. Most workers in this role earn between $24.18 and $38.65 per hour, depending on experience, location, and employer.

What are some common challenges faced by entry level insurance fraud investigators, and how can they be overcome?

Entry level insurance fraud investigators often face challenges such as managing a heavy caseload, learning to identify subtle signs of fraud, and adapting to the fast pace of investigations. Building strong analytical and communication skills is essential, as is seeking guidance from more experienced team members. Regularly participating in training sessions and collaborating closely with claims adjusters and legal teams can help new investigators develop effective techniques and confidence in handling complex cases.

What are the key skills and qualifications needed to thrive as an entry level insurance fraud investigator?

To thrive as an Entry Level Insurance Fraud Investigator, you need strong analytical skills, attention to detail, and a bachelor's degree in criminal justice or a related field. Familiarity with case management software, claims databases, and basic investigative tools is typically required. Excellent communication, critical thinking, and the ability to remain objective under pressure are the soft skills that set top performers apart. These competencies are crucial for detecting fraudulent activity, ensuring thorough investigations, and protecting company assets and integrity.

What does an entry level insurance fraud investigator do?

An Entry Level Insurance Fraud Investigator is responsible for examining and evaluating insurance claims to detect potential fraud or misrepresentation. They gather evidence, interview claimants and witnesses, and review documents to assess the legitimacy of claims. Their work helps insurance companies prevent losses due to fraudulent activities and ensures that only valid claims are paid. Entry-level investigators usually work under the guidance of experienced professionals and may assist in preparing reports or recommending further action.
What are popular job titles related to Entry Level Insurance Fraud Investigator jobs in Santa Rosa, CA? For Entry Level Insurance Fraud Investigator jobs in Santa Rosa, CA, the most frequently searched job titles are:
What job categories do people searching Entry Level Insurance Fraud Investigator jobs in Santa Rosa, CA look for? The top searched job categories for Entry Level Insurance Fraud Investigator jobs in Santa Rosa, CA are:
What cities near Santa Rosa, CA are hiring for Entry Level Insurance Fraud Investigator jobs? Cities near Santa Rosa, CA with the most Entry Level Insurance Fraud Investigator job openings:
Entry Level Insurance Fraud Investigator jobs near you
Infographic showing various Entry Level Insurance Fraud Investigator job openings in Santa Rosa, CA as of August 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% In-person job distribution, with an average salary of $70,118 per year, or $33.7 per hour.

Account Fraud Specialist I

Redwood Credit Union

Napa, CA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 6 days ago

Job description

Redwood Credit Union is looking for an Account Fraud Specialist I, who will identify, prevent and mitigate fraud and related threats against RCU Members, assets, and team members. Serve as a responder to Member, Branch and Back Office concerns, evaluating content and measuring risk, forwarding priority matters to the Account Fraud Assistant Manager.
 
Key Responsibilities
Department Operations:
o Review daily Mobile Deposit Capture reports (MDC Fraudboard) to identify potential fraudulent transactions and restrict accounts as needed.
o Review daily reports in Verafin which identify New Account Fraud, Wire Fraud, MDC Fraud, ATM Fraud, and Online Banking Account Takeover. When fraudulent activity is identified, restrict accounts, and communicate with Members as appropriate.
o Review Member high-risk contact information changes for potential account takeovers and restrict/secure accounts where necessary.
o Review daily reports for potential External Transfer Fraud associated with Online Banking Account Takeover through Jwaala Manager.
o Review daily HELOC draft reports to identify anomalies which may indicate a compromised account.
o Review high risk wires through fraud monitoring software, review call recordings to identify red flags and conduct Member follow-up as needed.
o Manage New Account Opening Report (PPS) to provide a mechanism for branches to amend identity theft/fraud concerns.
o Partner with branches during the new account opening process to address high-risk prospective Members and request documentation to allay any identity theft concerns.
o Review monthly fraud statistics to ensure timely filing of Suspicious Activity Reports (SAR) where needed, ensuring accuracy and compliance with BSA requirements and in accordance with regulatory deadlines.
o Fraud Activity Response- Investigate escalated alerts or notifications from both inside and outside of the organization. Follow through with account restriction and Member communication, when appropriate.
o Analyze Member and transactional data to identify potentially fraudulent activity, exercise solid judgement on examining information, and document fraudulent activity, behaviors and/or patterns.
o Serve as a resource for fraud or other suspicious activities for branches, departments, and external parties (i.e. law enforcement and other financial institutions.)
o Work closely with law enforcement to file fraud reports, providing evidence in a timely and
succinct manner to facilitate prosecution.
o Keep abreast of fraud and AML-related regulations and trends for changing compliance and risk; recommend business process improvements when gaps are identified.
o Provide excellent service to all Members, volunteers, internal employees, and service providers.
o Prepare weekly status report and forwards it to Account Fraud Assistant Manager.
 
Join us and discover why you'll love working at Redwood Credit Union!
 
ABOUT REDWOOD CREDIT UNION (RCU):
At Redwood Credit Union, our mission is to passionately serve the best interests of our Members and communities. Since 1950, we have been dedicated to supporting the financial well-being of our Members through better rates, low or no fees, and best-in-class customer service. Our purpose is to inspire hope and elevate the financial well-being of our communities one person at a time, through good times and bad.
 
As a not-for-profit financial institution, we are committed to a people-first approach, which is reflected not only in how we serve our Members, but also in how we treat our employees. Our leadership team is deeply focused on fostering a culture of heart and empathy, integrity, passion, inclusion, meaningful relationships, excellence, and ensuring financial well-being for all. 
 
Why work for Redwood Credit Union?
 25th largest credit union in the U.S. and the largest financial institution based in the North Bay
   Recognized by Newsweek as one of "America's Best Credit Unions 2026"
   Awarded a 5-Star Bauer Rating
  Recognized by Newsweek as one of "America's Greatest Midsize Workplaces 2025"
   Top Corporate Philanthropists (#24) - San Francisco Business Times
   Voted Best Places to Work in the North Bay 20 years in a row
   World-class Employee Engagement scores
   Rated Superior in Service by more than 90% of Members, surveyed by SF Gate
   Industry leading Net Promoter Scores across the U.S.
Minimum Qualification: Knowledge, Skills and Abilities
  • Knowledge of State and Federal laws and regulations pertaining to financial institutions (i.e., BSA, AML, OFAC, USA Patriot Act).
  • Excellent analytical, evaluation, communication, and interpersonal skills.
  • Strong verbal and written communication skills.
  • Solid understanding of banking and fraud threats posed by outside criminal organizations.
  • Skill in the operation of a PC with computer programs including Excel and fraud identification/AML software.
  • Ability to organize workflow efficiently, self-direct personal training needs and utilize available resources.
  • Ability to perform financial analysis, draw logical conclusions, and make recommendations when needed.
  • Ability to act independently and confidentially with little or no supervision.
  • Ability to distinguish and manage confidential information, materials and conversations.
  • Establish and maintain effective working relationships in a diverse environment, including working with employees from other departments.
  • Ability to work a rotating schedule which will include working on rotating Saturdays.
The ideal candidate has a combination of education and experience equivalent to a high school diploma and a minimum of two years' experience in depository financial institution processes and procedures or similar experience preferred.
 
Compensation: Base starting range: $30.00 to $40.00 per hour commensurate with experience.
Our base salary starting range is based on scope and responsibilities of the position, candidate's work experience, education/training, key skills, and internal peer equity. We offer a competitive total rewards package including a wide range of medical, dental, vision, financial, and other benefits.
 
Redwood Credit Union offers a robust benefits package to our eligible employees including:
  Competitive medical, dental, and vision insurance, mental health offerings
  Employee performance incentive plan
Salary Advancement- Merit increase based on performance
401(k) program with employer match
Time Off- Competitive PTO accrual plus 11 paid company holidays and your birthday off!
 
RCU Discounts and Perks:
 RCU employees are eligible for a .75% discount off RCU standard collateral auto loans
 RCU employees are eligible for a 1% discount on all recreational or boat loan products
2% discount off Visas and LOC Loans through RCU
0% interest loan to support employees with various immigration related expenses such as visa application fees and relocation costs. Loan amount up to $1,000.
0% interest loan to support employees with expenses associated with the naturalization process. Loan amount up to $15,000.
0% interest on garment, fitness, or home office equipment loan of up to $500
100% financing for employee purchased homes!
 
Physical Requirements:
Ability to lift-up to ten (10) pounds occasionally.
Ability to use a keyboard and general office equipment (i.e. copy, fax, ten-key, etc.).
Ability to stand, bend, stoop, sit, walk, twist, and turn.
Ability to function effectively in an office environment, including working in a cubicle.
 
*Redwood Credit Union is not offering Visa transfers and/or sponsorships for this position. 
 
Internal Team Members: If you are a current Team Member, please apply through the internal careers page located in RCUNET. 
                                                  
                                                  We are an Equal Opportunity Employer
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us at [email protected]. To ensure fairness and consistency, we're unable to respond to individual inquiries about application status.
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