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Entry Level Home Based Chat Moderator Jobs in Rochester, NY

Nexera

Entry Level Remote Sales Role

Rochester, NY · Remote

$1.5K - $5.3K/wk

... home. No prior experience in finance or insurance is required. We provide full training and ... Pay is commission based * Licensing and onboarding support * Mentorship from day one * Leadership ...

EverDry Waterproofing of Upstate New York

Be Seen First

Entry Level Sales Representative

Rochester, NY · On-site

$18 - $25/hr

Paid training. * Performance-based promotions and pay increases. * Consistent Monday-Friday ... homes from water damage, foundation issues, and basement moisture problems. As a leader in the ...

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Entry Level Home Based Chat Moderator information

See Rochester, NY salary details

$11

$18

$23

How much do entry level home based chat moderator jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for entry level home based chat moderator in Rochester, NY is $18.30, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $19.90 per hour, depending on experience, location, and employer.

What is an entry level home based chat moderator?

An Entry Level Home Based Chat Moderator is responsible for monitoring and managing online chat rooms, forums, or social media communities from a remote location, typically their home. Their main duties include reviewing user-generated content, enforcing community guidelines, responding to questions or concerns, and escalating any inappropriate behavior to higher authorities. This role is suitable for beginners as it generally requires basic computer skills, good communication abilities, and a reliable internet connection. Entry level chat moderators help keep online communities safe and enjoyable for all users.

What are the key skills and qualifications needed to thrive as an entry level home based chat moderator, and why are they important?

To thrive as an Entry Level Home Based Chat Moderator, you need strong written communication skills, attention to detail, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with chat moderation tools, content management systems, and online messaging platforms is typically required. Professionalism, patience, and the ability to remain calm under pressure are important soft skills in this role. These skills ensure that online communities are safe, respectful, and engaging while maintaining company standards and user satisfaction.

What are some common challenges faced by entry level home based chat moderators, and how can they be effectively managed?

Entry level home based chat moderators often encounter challenges such as managing high message volumes, handling difficult or inappropriate user interactions, and maintaining focus during long shifts. To manage these effectively, it’s important to develop strong multitasking skills, familiarize yourself with the platform’s guidelines, and use available moderation tools efficiently. Regular communication with your team and supervisors can also provide support and strategies for managing stressful situations, ensuring a positive and professional online environment.

What is the difference between Entry Level Home Based Chat Moderator vs Customer Service Representative?

AspectEntry Level Home Based Chat ModeratorCustomer Service Representative
CredentialsBasic computer skills, good communicationHigh school diploma or equivalent, communication skills
Work EnvironmentRemote, home-basedOffice or remote, depending on employer
Industry UsageOnline chat platforms, social media moderationCall centers, retail, service industries
Search IntentEntry level, remote chat moderation jobsCustomer support, remote or in-office

While both roles involve communication skills and can be remote, Entry Level Home Based Chat Moderators focus on monitoring online chats and social media, whereas Customer Service Representatives handle direct customer inquiries via calls or emails. The former is more specialized in online content moderation, while the latter covers broader customer support functions.

What cities near Rochester, NY are hiring for Entry Level Home Based Chat Moderator jobs?

Cities near Rochester, NY with the most Entry Level Home Based Chat Moderator job openings:

Entry Level Home Based Chat Moderator jobs near you
Infographic showing various Entry Level Home Based Chat Moderator job openings in Rochester, NY as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 13% Part Time, and 5% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $38,061 per year, or $18.3 per hour.

Entry Level Marketing and Sales Role

Rochester, NY • On-site

US HOME PRO LLC
See more jobs at US HOME PRO LLCexternal

$37K - $64K/yr

Full-time

PTO

This job post has expired today. Applications are no longer accepted.

Job description

Benefits:
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development

About the Role
US Home Pro is looking for motivated, people-focused individuals to join our team as Entry Level Marketing Communications Representative. This is a great opportunity for someone who enjoys talking with customers, thrives in a fast-paced retail environment, and wants their income to reflect their effort.
In this role, you’ll connect with Home Depot customers in-store, generate leads for our home improvement services, and help turn everyday conversations into real sales opportunities. If you’re outgoing, goal-driven, and ready to grow, we want to meet you.
What You’ll Do
  • Generate and follow up on sales leads
  • Engage customers to identify needs and recommend appropriate services
  • Build strong, lasting customer relationships through open and interactive communication
  • Provide accurate and complete product/service information
  • Meet and exceed individual and team sales goals
  • Maintain records of customer interactions and process customer accounts
  • Follow established communication guidelines and policies to ensure service consistency
  • Proactively engage customers and secure sales opportunities
  • Participate in weekend promotional events and giveaways (coffee, donuts, hot dogs, ice cream, etc.) to increase brand awareness and customer engagement
What We’re Looking For
  • Experience in customer service with a strong focus on sales preferred
  • Comfortable approaching and engaging new people
  • Strong communication and negotiation skills
  • Customer-oriented mindset with the ability to adapt to different personalities
  • Self-motivated, goal-driven, and competitive in a positive way
  • Strong time management and multitasking skills
  • Weekend availability for promotional events
What You’ll Gain
  • Competitive base pay plus performance-based incentives
  • Clear opportunities for advancement
  • Hands-on sales and marketing experience
  • Supportive team environment
  • The chance to grow with a nationally recognized brand
This role is ideal for someone who is eager to develop their sales skills, enjoys working face-to-face with customers, and wants to be rewarded for their performance. If you're ready to bring energy, professionalism, and drive to every shift, apply today.