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Entry Level Home Based Chat Moderator Jobs in Tennessee

The GEO Group

CASE MANAGER, DRC

Memphis, TN · On-site

$21/hr

The job is hybrid to work between TDOC office and home office. Full-time employees will enjoy a ... based rehabilitation. Who We Are: GEO provides complementary, turnkey solutions for numerous ...

Nuclear Care Partners

Home Health Aide HHA

Knoxville, TN · On-site

$13.75 - $18/hr

Compensation is based on experience, shift type, and market factors. The range reflects entry-level ... Home health, long-term care, or hospice experience preferred. Why Join Us: At NCP, you're not just ...

Nuclear Care Partners

Home Health Aide HHA

Lenoir City, TN · On-site

$12.50 - $16.25/hr

Compensation is based on experience, shift type, and market factors. The range reflects entry-level ... Home health, long-term care, or hospice experience preferred. Why Join Us: At NCP, you're not just ...

Nuclear Care Partners

Home Health Aide HHA

Knoxville, TN · On-site

$13.75 - $18/hr

Compensation is based on experience, shift type, and market factors. The range reflects entry-level ... Home health, long-term care, or hospice experience preferred. Why Join Us: At NCP, you're not just ...

Nuclear Care Partners

Home Health Aide HHA

Lenoir City, TN · On-site

$12.50 - $16.25/hr

Compensation is based on experience, shift type, and market factors. The range reflects entry-level ... Home health, long-term care, or hospice experience preferred. Why Join Us: At NCP, you're not just ...

The GEO Group

CASE MANAGER, DRC

Memphis, TN · On-site

$21/hr

The job is hybrid to work between TDOC office and home office. Full-time employees will enjoy a ... based rehabilitation. Who We Are: GEO provides complementary, turnkey solutions for numerous ...

The GEO Group

CASE MANAGER, DRC

Murfreesboro, TN · On-site

$21/hr

... based rehabilitation. Who We Are: GEO provides complementary, turnkey solutions for numerous ... Must have previous experience as a facilitator/educator/group moderator. * Preference given to ...

The GEO Group

CASE MANAGER, DRC

Memphis, TN · On-site

$21/hr

The job is hybrid to work between TDOC office and home office. Full-time employees will enjoy a ... based rehabilitation. Who We Are: GEO provides complementary, turnkey solutions for numerous ...

The GEO Group

CASE MANAGER, DRC

Murfreesboro, TN · On-site

$21/hr

... based rehabilitation. Who We Are: GEO provides complementary, turnkey solutions for numerous ... Must have previous experience as a facilitator/educator/group moderator. * Preference given to ...

Erie Home

Erie Home - Field Marketer

Hermitage, TN

$20 - $25/hr

Join us now to launch your future into entry level sales. What We Offer: * Paid training * Weekly ... based on race, color, religion, sex, national origin, political affiliation, sexual orientation ...

Erie Home

Erie Home - Field Marketer

Knoxville, TN · On-site

$20 - $25/hr

Join us now to launch your future into entry level sales. What We Offer: * Paid training * Weekly ... based on race, color, religion, sex, national origin, political affiliation, sexual orientation ...

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All JobsHome Based Chat Moderator JobsEntry Level Home Based Chat Moderator JobsEntry Level Home Based Chat Moderator Jobs in Tennessee

Entry Level Home Based Chat Moderator information

What are the key skills and qualifications needed to thrive as an entry level home based chat moderator, and why are they important?

To thrive as an Entry Level Home Based Chat Moderator, you need strong written communication skills, attention to detail, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with chat moderation tools, content management systems, and online messaging platforms is typically required. Professionalism, patience, and the ability to remain calm under pressure are important soft skills in this role. These skills ensure that online communities are safe, respectful, and engaging while maintaining company standards and user satisfaction.

What are some common challenges faced by entry level home based chat moderators, and how can they be effectively managed?

Entry level home based chat moderators often encounter challenges such as managing high message volumes, handling difficult or inappropriate user interactions, and maintaining focus during long shifts. To manage these effectively, it’s important to develop strong multitasking skills, familiarize yourself with the platform’s guidelines, and use available moderation tools efficiently. Regular communication with your team and supervisors can also provide support and strategies for managing stressful situations, ensuring a positive and professional online environment.

How to get hired as an entry level home based chat moderator?

To get hired as an entry-level home-based chat moderator, candidates should have strong communication skills, basic computer literacy, and the ability to handle online interactions professionally. Many employers require a high school diploma or equivalent and may conduct background checks or training before employment. Applying through online job boards and demonstrating familiarity with chat platforms can improve chances of securing a position.

What is the difference between Entry Level Home Based Chat Moderator vs Customer Service Representative?

AspectEntry Level Home Based Chat ModeratorCustomer Service Representative
CredentialsBasic computer skills, good communicationHigh school diploma or equivalent, communication skills
Work EnvironmentRemote, home-basedOffice or remote, depending on employer
Industry UsageOnline chat platforms, social media moderationCall centers, retail, service industries
Search IntentEntry level, remote chat moderation jobsCustomer support, remote or in-office

While both roles involve communication skills and can be remote, Entry Level Home Based Chat Moderators focus on monitoring online chats and social media, whereas Customer Service Representatives handle direct customer inquiries via calls or emails. The former is more specialized in online content moderation, while the latter covers broader customer support functions.

What is an entry level home based chat moderator?

An Entry Level Home Based Chat Moderator is responsible for monitoring and managing online chat rooms, forums, or social media communities from a remote location, typically their home. Their main duties include reviewing user-generated content, enforcing community guidelines, responding to questions or concerns, and escalating any inappropriate behavior to higher authorities. This role is suitable for beginners as it generally requires basic computer skills, good communication abilities, and a reliable internet connection. Entry level chat moderators help keep online communities safe and enjoyable for all users.
What cities in Tennessee are hiring for Entry Level Home Based Chat Moderator jobs? Cities in Tennessee with the most Entry Level Home Based Chat Moderator job openings:
Entry Level Home Based Chat Moderator jobs near you
Infographic showing various Entry Level Home Based Chat Moderator job openings in Tennessee as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, and 5% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

Journeys - Chat Support Representative - Temp-to-Hire (Onsite)

Genesco

Nashville, TN • On-site

$16.50 - $21/hr

Full-time

Posted 17 days ago

Genesco rating

5.4

Company rating: 5.4 out of 10

Based on 32 frontline employees who took The Breakroom Quiz

75th of 104 rated fashion retailers

Job description

We are seeking dedicated and customer-focused individuals to join our team as Seasonal Chat Support Representatives at Journeys. This contracted position offers the potential for permanent employment based on performance and evolving business needs. In this role, you will handle inbound customer chats, texts, and emails -assisting with order information, tracking, updates, cancellations, and providing detailed information about our products and website. Your commitment to delivering exceptional service will play a key role in creating positive experiences for our customers.
Note: Work From Home opportunity available only to Tennessee residents.
Key Responsibilities:
Customer Interaction: Address and resolve customer inquiries regarding orders, ensuring all information provided is accurate and up to date.
Data Management: Use various computer software and systems to access customer accounts, document case notes, process orders, and securely handle payment information.
Brand Representation: Serve as an ambassador for the Journeys brand by personalizing each interaction and building customer loyalty.
Performance Standards: Meet attendance requirements and key performance indicators (KPIs) to maintain a high standard of service.
Information Security: Ensure the safety and privacy of customer data by following all company policies and procedures.
Additional Support: Perform other duties as needed to support overall business operations.
Qualifications:
Experience: Previous customer service or retail experience is preferred but not required.
Communication Skills: Strong verbal and written communication skills, including proficiency in English grammar and syntax.
Interpersonal Skills: Ability to connect with customers and respond effectively to their needs.
Adaptability: Comfortable working in a fast-paced, constantly changing environment while meeting performance goals.
Problem-Solving: Ability to quickly learn, assess issues, and provide clear and accurate solutions.
Conflict Resolution: Professionalism in handling and de-escalating conflicts.
Availability: Must be able to work 40 hours per week, scheduled in 8-hour shifts during the following hours of operation (CST):
  • Sunday: 10:00 AM - 7:00 PM
  • Monday-Friday: 7:00 AM - 8:00 PM
  • Saturday: 9:00 AM - 6:00 PM

Note: Business hours may extend during peak times to meet coverage needs.
What We Offer:
Perfect Attendance Bonus: Earn an additional $100 per week for maintaining 100% perfect attendance
Weekly Pay: Receive weekly payment every Friday
Paid Training: Start with two weeks of fully paid training to set you up for success
Supportive Team Environment: Join a collaborative and inclusive team that values your contributions
Career Opportunity: This is a contracted role for 90-days, with the potential for permanent, onsite employment based on performance and business needs
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

What Genesco employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Genesco

Sourced by ZipRecruiter

Genesco Inc., based in Nashville, TN, US, is a publicly owned specialty retail company operating in the footwear, apparel, and accessories industry. The company was initially founded in 1924 as Jarman Shoe Company before eventually transitioning to its current name in 1959. Currently, it operates numerous retail stores in the US and Puerto Rico, including popular brands like Journeys, Johnston & Murphy, and Lids Sports Group. Genesco's mission is to be the leading specialty retailer in the footwear, headwear, and sports apparel industries through providing high quality products and demonstrating excellent customer service. Some of the company's notable achievements include the successful ownership and growth of multiple well-known fashion brands and a significant retail footprint in North America.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Nashville, TN, US

Year founded

1924

Social media

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