Holland, OH · On-site
$17/hr
We are looking for a dependable Help Desk Analyst to join a high-volume support environment in ... or entry-level technical support is preferred. • Working knowledge of Microsoft Office and ...
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Holland, OH · On-site
$17/hr
We are looking for a dependable Help Desk Analyst to join a high-volume support environment in ... or entry-level technical support is preferred. • Working knowledge of Microsoft Office and ...
Holland, OH · On-site
$17/hr
We are looking for a Help Desk Analyst to join a customer-focused support team in Holland, Ohio ... entry-level technical support is preferred. • Working knowledge of Microsoft Office and ...
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Holland, OH · On-site
$17/hr
We are looking for a Help Desk Analyst to join a customer-focused support team in Holland, Ohio ... entry-level technical support is preferred. • Working knowledge of Microsoft Office and ...
Arlington, VA · On-site
Secret The Help Desk Manager Level I is an entry-level management professional responsible for overseeing the daily operations of a help desk team. This role focuses on ensuring timely and effective ...
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Arlington, VA · On-site
Secret The Help Desk Manager Level I is an entry-level management professional responsible for overseeing the daily operations of a help desk team. This role focuses on ensuring timely and effective ...
Secret The Help Desk Manager Level I is an entry-level management professional responsible for overseeing the daily operations of a help desk team. This role focuses on ensuring timely and effective ...
Secret The Help Desk Manager Level I is an entry-level management professional responsible for overseeing the daily operations of a help desk team. This role focuses on ensuring timely and effective ...
Rosslyn, VA · On-site
$165K/yr
Secret The Help Desk Manager Level I is an entry-level management professional responsible for overseeing the daily operations of a help desk team. This role focuses on ensuring timely and effective ...
Rosslyn, VA · On-site
$165K/yr
Secret The Help Desk Manager Level I is an entry-level management professional responsible for overseeing the daily operations of a help desk team. This role focuses on ensuring timely and effective ...
Secret The Help Desk Manager Level I is an entry-level management professional responsible for overseeing the daily operations of a help desk team. This role focuses on ensuring timely and effective ...
Secret The Help Desk Manager Level I is an entry-level management professional responsible for overseeing the daily operations of a help desk team. This role focuses on ensuring timely and effective ...
San Diego, CA · On-site
$23 - $24/hr
The Help Desk Technician will respond to queries, run diagnostics and programs, isolate problems ... This position is suitable for those seeking an entry-level role in IT. COMPENSATION & BENEFITS:
San Diego, CA · On-site
$23 - $24/hr
The Help Desk Technician will respond to queries, run diagnostics and programs, isolate problems ... This position is suitable for those seeking an entry-level role in IT. COMPENSATION & BENEFITS:
$23 - $24/hr
The Help Desk Technician will respond to queries, run diagnostics and programs, isolate problems ... This position is suitable for those seeking an entry-level role in IT. COMPENSATION & BENEFITS:
$23 - $24/hr
The Help Desk Technician will respond to queries, run diagnostics and programs, isolate problems ... This position is suitable for those seeking an entry-level role in IT. COMPENSATION & BENEFITS:
San Diego, CA · On-site
$23 - $24/hr
The Help Desk Technician will respond to queries, run diagnostics and programs, isolate problems ... This position is suitable for those seeking an entry-level role in IT. COMPENSATION & BENEFITS:
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San Diego, CA · On-site
$23 - $24/hr
The Help Desk Technician will respond to queries, run diagnostics and programs, isolate problems ... This position is suitable for those seeking an entry-level role in IT. COMPENSATION & BENEFITS:
This is an entry-level opportunity for someone comfortable on the phone, enjoys solving technical ... Internship or help desk experience * Experience with ticketing systems Employment Type: OTHER
This is an entry-level opportunity for someone comfortable on the phone, enjoys solving technical ... Internship or help desk experience * Experience with ticketing systems Employment Type: OTHER
Fort Worth, TX · On-site
$19.25 - $25.75/hr
North American Rail Solutions (NARS) is seeking an enthusiastic and detail-oriented Entry-Level IT Help Desk Technician to join our team in the Dallas Fort Worth office. This individual will be ...
Fort Worth, TX · On-site
$19.25 - $25.75/hr
North American Rail Solutions (NARS) is seeking an enthusiastic and detail-oriented Entry-Level IT Help Desk Technician to join our team in the Dallas Fort Worth office. This individual will be ...
Triage incoming help desk requests by defining proper ticket details including contact and location information, type of request, issue severity, impact, and urgency, etc. * Identify and learn ...
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Triage incoming help desk requests by defining proper ticket details including contact and location information, type of request, issue severity, impact, and urgency, etc. * Identify and learn ...
Miami Beach, FL · On-site
$18.25 - $24.75/hr
Service Desk Analyst - Help Desk This is an entry level on-site/in-house role. As Mount Sinai grows, so does our legacy in high-quality health care. Since 1949, Mount Sinai Medical Center has ...
Miami Beach, FL · On-site
$18.25 - $24.75/hr
Service Desk Analyst - Help Desk This is an entry level on-site/in-house role. As Mount Sinai grows, so does our legacy in high-quality health care. Since 1949, Mount Sinai Medical Center has ...
$15/hr
High School Diploma or equivalent No less than one entry level certification (A+, N+, or OEM vendor certification) 1. Knowledge of networked printers/multi-functional equipment, and how to trouble ...
$15/hr
High School Diploma or equivalent No less than one entry level certification (A+, N+, or OEM vendor certification) 1. Knowledge of networked printers/multi-functional equipment, and how to trouble ...
Miami Beach, FL · On-site
$18.25 - $24.75/hr
Service Desk Analyst - Help Desk This is an entry level on-site/in-house role. As Mount Sinai grows, so does our legacy in high-quality health care. Since 1949, Mount Sinai Medical Center has ...
Miami Beach, FL · On-site
$18.25 - $24.75/hr
Service Desk Analyst - Help Desk This is an entry level on-site/in-house role. As Mount Sinai grows, so does our legacy in high-quality health care. Since 1949, Mount Sinai Medical Center has ...
Ruston, LA · On-site
Quarterly Part-Time in Ruston, LA - Entry Level Open to current Louisiana Tech University students Summary We are looking for a qualified Help Desk Technician to provide fast and useful technical ...
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Ruston, LA · On-site
Quarterly Part-Time in Ruston, LA - Entry Level Open to current Louisiana Tech University students Summary We are looking for a qualified Help Desk Technician to provide fast and useful technical ...
Quarterly Part-Time in Ruston, LA - Entry Level Open to current Louisiana Tech University students Summary We are looking for a qualified Help Desk Technician to provide fast and useful technical ...
Quarterly Part-Time in Ruston, LA - Entry Level Open to current Louisiana Tech University students Summary We are looking for a qualified Help Desk Technician to provide fast and useful technical ...
Ruston, LA · On-site
Quarterly Part-Time in Ruston, LA - Entry Level Open to current Louisiana Tech University students Summary We are looking for a qualified Help Desk Technician to provide fast and useful technical ...
Ruston, LA · On-site
Quarterly Part-Time in Ruston, LA - Entry Level Open to current Louisiana Tech University students Summary We are looking for a qualified Help Desk Technician to provide fast and useful technical ...
Philadelphia, PA · On-site
$20.25 - $27.25/hr
American Heritage Credit Union, a $5+ billion financial institution is looking for a Help Desk Technician to join our Information Systems department! This position will provide an ultimate level of ...
Philadelphia, PA · On-site
$20.25 - $27.25/hr
American Heritage Credit Union, a $5+ billion financial institution is looking for a Help Desk Technician to join our Information Systems department! This position will provide an ultimate level of ...
$19 - $20/hr
Answer the main Help Desk phone, enter trouble tickets, and assist customers with issues over the ... Degree & Years of Experience: 1 year IT experience / Experience Level Entry Level Job Type ...
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$19 - $20/hr
Answer the main Help Desk phone, enter trouble tickets, and assist customers with issues over the ... Degree & Years of Experience: 1 year IT experience / Experience Level Entry Level Job Type ...
$14.42 - $16.13
12% of jobs
$17.62 is the 25th percentile. Wages below this are outliers.
$16.13 - $17.83
15% of jobs
The median wage is $19.50 / hr.
$17.83 - $19.54
24% of jobs
$19.54 - $21.24
13% of jobs
$21.24 - $22.95
9% of jobs
$23.26 is the 75th percentile. Wages above this are outliers.
$22.95 - $24.65
16% of jobs
$24.65 - $26.35
5% of jobs
$26.35 - $28.06
2% of jobs
$28.06 - $29.76
3% of jobs
$29.76 - $31.47
0% of jobs
$31.47 - $33.17
1% of jobs
$14
$21
$33
$17/hr
Temporary
This job post has expired 1 day ago. Applications are no longer accepted.
We are looking for a dependable Help Desk Analyst to join a high-volume support environment in Holland, Ohio. This contract to hire position is fully onsite and focused on delivering responsive first-level assistance for inbound customer issues, ticket monitoring, and technical support coordination. The ideal candidate communicates clearly, stays composed under pressure, and approaches each interaction with a strong customer service mindset.
Hourly Pay: $17/hr
Current open Shift: 3:30pm-12am; off days Sunday and Tuesday
Responsibilities:
• Handle incoming customer calls with professionalism, gather issue details, and provide first-line support in a timely manner.
• Review service requests and alerts, assess urgency, and determine the appropriate next steps based on established procedures.
• Document every customer interaction thoroughly by creating, updating, and maintaining accurate ticket records and resolution notes.
• Escalate unresolved incidents to the correct internal teams to support efficient troubleshooting and service restoration.
• Investigate basic equipment and system issues quickly to identify likely causes and assist with initial resolution efforts.
• Monitor overnight or queued tickets to help ensure timely follow-up and adherence to response expectations.
• Verify that recommended fixes, settings, or configurations are functioning properly before closing or advancing a case.
• Support additional service desk activities as needed to maintain consistent customer support operations.
• High school diploma or equivalent required.
Sourced by ZipRecruiter
Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.
Recruiting and staffing services
10,000+ Employees
San Ramon, CA, US
1948
