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Entry Level First Responder Jobs in New York (NOW HIRING)

First Student

Paratransit Quality Control

Brooklyn, NY · On-site

$17/hr

This entry-level position provides exposure to a professional maintenance environment and ... Respond appropriately to fuel spills or safety issues, following established procedures. * Maintain ...

First Student

Paratransit Quality Control

New York, NY · On-site

$17/hr

This entry-level position provides exposure to a professional maintenance environment and ... Respond appropriately to fuel spills or safety issues, following established procedures. * Maintain ...

stewleonards

SECURITY OFFICER

Farmingdale, NY

$18 - $20/hr

Respond to issues requiring First Aid / CPR /AED. * Prepare incident and investigation reports ... Occasional travel and frequent use of company vehicles What you bring to the team: * Entry level - ...

stewleonards

SECURITY OFFICER

Farmingdale, NY · On-site

$18 - $20/hr

Respond to issues requiring First Aid / CPR /AED. * Prepare incident and investigation reports ... Occasional travel and frequent use of company vehicles What you bring to the team: * Entry level - ...

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Entry Level First Responder information

What is an entry level first responder?

Entry level first responders are professionals who are among the first to arrive and provide assistance at the scene of emergencies such as accidents, natural disasters, or medical incidents. These individuals typically include firefighters, police officers, emergency medical technicians (EMTs), and paramedics who are in the early stages of their careers. Their primary responsibilities involve assessing situations, providing immediate care, and ensuring the safety of individuals involved. Entry level first responders receive specialized training to handle a variety of critical situations and work under the supervision of more experienced team members. They play a vital role in public safety and emergency response systems.

What are the key skills and qualifications needed to thrive as an entry level first responder?

To thrive as an Entry Level First Responder, you need a solid understanding of emergency procedures, basic medical care, and often a high school diploma along with certifications like CPR and First Aid. Familiarity with emergency communication systems, radios, and incident reporting software is typically required. Strong decision-making abilities, stress management, and effective communication are crucial soft skills in this position. These skills and qualities are vital for ensuring rapid, coordinated, and safe responses to emergencies, directly impacting public safety and outcomes.

What are some common challenges faced by entry level first responders during their initial months on the job?

Entry-level first responders often encounter challenges such as adapting to fast-paced, high-stress situations and learning to make quick, effective decisions under pressure. They may also need to adjust to working various shifts, including nights, weekends, and holidays, which can impact work-life balance. Building effective communication skills and learning to collaborate with experienced team members are crucial for success. Support from mentors and ongoing training can help new first responders gain confidence and competence as they transition into the role.

What is the difference between Entry Level First Responder vs Emergency Medical Technician (EMT)?

AspectEntry Level First ResponderEmergency Medical Technician (EMT)
CertificationsBasic First Aid, CPREMT Certification (state-specific)
Work EnvironmentEmergency scenes, public safetyAmbulances, hospitals, emergency scenes
Employer & IndustryFire departments, EMS agenciesEMS services, hospitals, ambulance companies
Common Search & ComparisonEntry Level First Responder vs EMTEntry Level First Responder vs EMT

While both roles involve responding to emergencies, Entry Level First Responders typically have basic first aid and CPR training and work in various emergency settings. EMTs have specialized certification, perform advanced medical procedures, and often work directly in ambulance services. The main difference lies in the level of medical training and scope of practice, with EMTs providing more advanced pre-hospital care.

What are the most commonly searched types of First Responder jobs in New York?

The most popular types of First Responder jobs in New York are:

Entry Level First Responder jobs near you
Infographic showing various Entry Level First Responder job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution.

Associated Customer Service Rep Post

Brooklyn, NY • On-site

Jobgether
See more jobs at Jobgetherexternal

$21/hr

Other

Posted 3 days ago

New

Job description

Associated Customer Service Rep Post

This entry-level Customer Service Representative role offers the opportunity to support customers in a fast-paced, essential-services environment. You will handle a broad range of customer inquiries, from billing and payments to service requests and emergency calls. The role combines customer care, research, problem-solving, and detailed account management across multiple systems. You will work in a hybrid environment, balancing remote and on-site responsibilities as business needs require. Because the contact center operates around the clock, flexibility for assigned shifts, weekends, holidays, and overtime is important. Comprehensive training and ongoing development will help you build the skills needed for long-term growth.

Accountabilities

  • Handle customer contacts across phone, email, mail, web chat, and other communication channels, providing timely, accurate, and professional support.
  • Respond to emergency calls and, when required, report as a first responder during significant events or natural disasters.
  • Update customer account information, process payments, and assist with starting or ending service.
  • Schedule field orders in accordance with customer needs and service expectations.
  • Investigate and resolve billing, meter, collection, and service-related issues, including complex cases requiring detailed research and analysis.
  • Identify appropriate solutions using available internal resources while maintaining a strong focus on customer satisfaction.
  • Explain available products, programs, and service options and refer customers to specialized departments when appropriate.
  • Maintain accurate and current knowledge of policies, procedures, communications, and customer service resources.
  • Manage multiple applications and systems simultaneously while completing transactions and maintaining attention to detail.
  • Complete related administrative and clerical responsibilities and support broader contact center objectives.
  • Attend all required training and maintain consistent, punctual attendance throughout the training and employment period.
  • Remain flexible and available for assigned shifts, including weekends, holidays, overtime, and other schedules required to support 24/7 operations.
Requirements
  • High school diploma or GED required; some college education is preferred.
  • Previous customer service experience is preferred, particularly in a high-volume or contact-center environment.
  • Strong verbal and written communication skills, with the ability to interact professionally with customers in a variety of situations.
  • Strong interpersonal skills and a customer-focused approach to resolving questions, concerns, and complaints.
  • Ability to investigate issues, analyze information, identify root causes, and develop practical solutions.
  • Comfortable multitasking across multiple software applications and systems while maintaining accuracy.
  • Ability to successfully complete required assessments, classroom training, and ongoing performance expectations.
  • Strong organizational skills, reliability, attention to detail, and consistent attendance.
  • Ability to remain calm and effective when handling urgent, sensitive, or emergency-related customer situations.
  • Multilingual or bilingual capabilities are preferred but not required.
  • Must be willing and able to work assigned shifts, including weekends, holidays, overtime, and emergency coverage when required.
  • Must reside within approximately two hours of the designated work location in Brooklyn and be able to work in a hybrid remote/on-site environment.
  • Willingness to comply with applicable safety and regulatory requirements associated with safety-sensitive duties.
Benefits
  • Compensation: $21.00 per hour.
  • Paid full-time training.
  • Hybrid work environment with remote and on-site flexibility based on business needs.
  • Health, dental, and voluntary benefit options.
  • Programs designed to support work-life balance and financial wellbeing.
  • Opportunities for training, professional development, and career growth.
  • Employee resource groups supporting networking, mentoring, career development, and inclusion.
  • Opportunities to participate in community volunteering and charitable initiatives.
  • Union-represented position with applicable terms and conditions governed by the relevant collective bargaining agreement.
  • Full-time position supporting a 24/7 customer contact center.

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