Entry Level Embedded Software Engineer Jobs in West Virginia

Job Description
Position: Guest Service Agent
Department: Front Desk
Primary Responsibilities:
•Maintain a warm, friendly and professional demeanor at all times
•Professional speech and ability to communicate effectively and pleasantly
•Check guests in and out according to hotel standards
•Setting up and settling guest accounts according to accounting processes
•Great phone etiquette
•Maintain control of room keys
•Ability to balance room inventory
•Assist in accommodating guest requests
•Be able to maintain bank handling according to standard operating procedures
Secondary Responsibilities:
•Maintain thorough knowledge of room inventory and offer up sale on rooms to increase incentive
•Maintain knowledge of resort amenity, dining, and activities
•Arrive promptly for any shifts scheduled
•Keeping the office clean and orderly (front and back offices)
•Other project or duties to meet guest needs
Normal Working Hours: (Shift, days)
•Shifts vary and must be able to work flexible shifts. Weekend and holidays are required and possible overtime
To be successful in this position, the ideal candidate must meet the following criteria
in addition to The Greenbrier Service Standards for All Employees.
Past Work Experience Requirements:
•Prior hotel and / or customer service experience preferred
Educational Requirements:
•High School Diploma or G.E.D.
•Pursuing hospitality or related degree preferred
Technical Requirements:
•Basic computer skills
•General knowledge of office and telephone procedures
•Knowledge of basic accounting functions
•Experience with Opera (Property Management System) and Knowcross is beneficial
Required Supervision:
•Reports to Front Office Supervisor and Front Office Manager
•Must be able to work independently and make sound business decisions
Other Requirements:
•Consistent demonstration of the Twelve Greenbrier Values
•Commitment to the job
•Flexible with regards to scheduling
Entry level position
Computer
Experience
Software
Level
(Beginner, Intermediate, Advanced)
WordProcessing
WORD
BEGINNER
Spreadsheet
Database
Programming
Calendars
Internet
HardwareInstallation
TechnicalSkills
SkillLevel (Beginner, Intermediate, Advanced)
Typing(WPM)
BEGINNER
Data Entry
Other
Locationof Work
Yes
Yes
X
Indoors
Heated
X
Outdoors
BelowGround
Temp.Fluctuations
X
ElevatedAreas
PersonalProtec. Equip. Req
WorkPostures
Continuous(up to 8 hrs. in an 8 hr. shift)
Frequent(up to 5.5 hrs. in 8 hr. shift)
Infrequent(up to 3 hrs. in an 8 hr. shift)
Rarely(upto .5 hr in 8 hr. shift)
Standing
X
Sitting
Walking
Climbing
Bending/Stooping
X
OverheadReaching
Arm/HandMovement
X
Hand/EyeCoordination
Other(Define)
*Requirements are subject to change