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Entry Level Disability Case Manager Jobs in Toronto, ON

Lifeworks

Senior Disability Case Manager

Toronto, ON · On-site

CA$70K - CA$85K/yr

Disability Case Managers work with a talented and collaborative group of professionals in a dynamic role that provides ongoing learning and career development opportunities in absence and disability ...

New

WCYR

Housing Case Manager

Newmarket, ON · On-site

CA$62K - CA$65K/yr

Housing Case Manager Status: full time, permanent Location: In office Newmarket and work in the ... Disabilities Act (AODA), the Ontario Human Rights Code, and the Employment Standards Act.

Jean Tweed Centre

Case Manager (ELM) - FT

Toronto, ON · On-site

CA$28.84 - CA$33.73/hr

Provide case management support, including counselling, outreach, on-going assessment, goal ... AD&D (Accidental Death & Dismemberment) * Long-Term Disability (LTD) * Extended Health Care

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Entry Level Disability Case Manager information

What is the difference between Entry Level Disability Case Manager vs Disability Claims Specialist?

AspectEntry Level Disability Case ManagerDisability Claims Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer certificationHigh school diploma; certification may enhance prospects
Work EnvironmentOffice setting, interacting with clients and healthcare providersOffice-based, handling claims processing and documentation
Employer & Industry UsageInsurance companies, government agencies, healthcare providersInsurance companies, government agencies, third-party administrators

Both roles involve working with disability claims, but Entry Level Disability Case Managers focus on coordinating client care and assessing eligibility, while Disability Claims Specialists primarily handle claims processing and documentation. The roles share similar credentials and work environments, often within insurance or healthcare industries, making them closely related but distinct in daily responsibilities.

How to become an entry level disability case manager with no experience?

To become an entry-level disability case manager, candidates typically need a high school diploma or equivalent; some roles prefer or require a bachelor's degree in social work, psychology, or a related field. Gaining knowledge of disability laws, case management processes, and documentation is helpful, and obtaining relevant certifications such as the Certified Case Manager (CCM) can improve job prospects. On-the-job training is common, and strong communication and organizational skills are essential for success in this role.

How to become an entry level disability case manager?

To become an entry-level disability case manager, candidates typically need a high school diploma or equivalent, with some roles preferring a bachelor's degree in social work, healthcare, or a related field. Relevant skills include communication, organization, and knowledge of disability benefits and case management software; obtaining certifications such as the Certified Disability Management Specialist (CDMS) can enhance job prospects.

Is an entry level disability case manager an entry-level job?

Yes, an entry level disability case manager is typically considered an entry-level position, suitable for individuals with minimal prior experience in case management or social services. These roles often require strong communication skills, basic knowledge of disability policies, and may involve on-the-job training or certification. Advancement opportunities usually exist with experience and additional training.

What job categories do people searching Entry Level Disability Case Manager jobs in Toronto, ON look for?

The top searched job categories for Entry Level Disability Case Manager jobs in Toronto, ON are:

Entry Level Disability Case Manager jobs near you
Infographic showing various Entry Level Disability Case Manager job openings in Toronto, ON as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 3% Contract, and 1% Nights. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution.

Disability Case Manager

Toronto, ON • On-site

The Canada Life Assurance Company
See more jobs at The Canada Life Assurance Companyexternal

CA$65K - CA$98K/yr

Full-time, Part-time

Medical, Dental, Life, Retirement

Re-posted 28 days ago

Job description

Permanent Full Time

This posting is intended to build a candidate pool for future roles and isn't tied to a current opening

We are looking for a Disability Case Manager in Toronto, ON.

In this fast-paced, results-driven environment, it is go time for you as you deliver client-focused disability solutions.

The Disability Case Manager is an integral member of a client service team proactively managing assigned disability claims by evaluating medical information and job duties, developing case management and return to employment plans during periods of disability. 
 


What you will do:

  • Perform proactive management of assigned disability claims (STD, LTD and Life Waiver) by determining the length of disability through an evaluation of medical information and job duties.
  • Evaluate the extent of the disability through effective verbal and written communication skills to conduct medical investigation by phone or in writing to the applicant, employer, physicians or medical service professionals, lawyers and respond to all inquiries.
  • Use your critical thinking skills to make decisions based on the results of your overall assessment of each claim.
  • Implement return-to-work programs and coordinate with the employer.
  • Conduct health care coordination and rehabilitation programs to ensure they meet employability goals.  


What you will bring:

  • Experience or training in one of the following fields: health and wellness, disability and life or health insurance, injury claims, or customer service. 
  • Strong interpersonal, listening and communication skills in a client-facing environment.
  • Effective planning, organizational and time management skills.
  • Solution-oriented and strong decision-making skills.
  • Team player and with the ability to work independently.
  • Tech savvy - adaptable and proficient with new programs/systems.
  • Bilingualism in French and English is an asset.
  • Reliability Status Security Clearance - this can only be completed with candidates who receive an offer of employment. This is a personal security status that is required as a condition of employment before an employee can gain access to Protected B information, assets or work sites as outlined by the Government of Canada  website.  The cost of submitting these checks will be covered by Canada Life.

The base salary for this position is between $65,600 - $98,400 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life 

We're united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.  

We're looking for people who live our values everyday: we step up, we do the right thing, and we deliver - for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you! 

What we offer:  

We're committed to supporting our employees through every stage of their career. Here's what you can expect as a full-time or part-time permanent team member: 

  • Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to$2,000 annually towards education reimbursement. 
  • Health & Wellness:Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being. 
  • Time Off:In addition to regular vacation and personal days, we support community involvement with a volunteer day. 
  • Financial Security:Company-matching pension plan,share ownership program and additionalinvestment options. 
  • Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!  
  • Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.  

Learn more about Canada Life.  

We're committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact  talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.  

Canada Lifewould like to thank all applicants, however only those who qualify for an interview will be contacted. 

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