Inspire health. Serve with compassion. Be the difference.
Job Summary
Supports and facilitates the maintenance of accurate and efficient business operations. Provides direct customer service, accounts support, and/or clerical/administrative support for the department.
Essential Functions
- All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference.
- Handles incoming calls to the department. Provides information to callers/visitors pertaining to the services of the department. Greets internal/external callers/visitors.
- Registers patients and verifies payer source.
- Follows up on all account claims that have been billed and unpaid
- Reports key statistics for compliance, sales, revenue, cash and patient flow.
- Performs insurance pre-authorization process, enters, validates, and reconciles visit activity and supplies to ensure accurate billing.
- Posts payments every day and reconcile deposits.
- Performs other duties as assigned.
Supervisory/Management Responsibilities
- This is a non-management job that will report to a supervisor, manager, director, or executive.
Minimum Requirements
- Education - High School diploma or equivalent, OR post high school diploma
- Experience - Two (2) years of customer service experience.
In Lieu Of
Required Certifications, Registrations, Licenses
Knowledge, Skills and Abilities
- Proficient computer skills (word processing, spreadsheets, database, data entry)
Work Shift
Day (United States of America)
Location
9 Medical Park Rd Richland
Facility
3455 Pediatric Child Abuse 9 Med Park 420
Department
34551000 Pediatric Child Abuse 9 Med Park 420-Practice Operations
Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.