ZipRecruiter

Log In

2

Entry Level Customer Support Jobs in Rochester, MN

Broadway Plaza

Sales Lead Generation Analyst

Rochester, MN · On-site

$52K - $69K/yr

The Lead Generation Analyst is responsible for identifying, researching, qualifying, and maintaining prospective customer leads to support business development and sales objectives. This entry-level ...

next page

Showing results 1-20

All JobsEntry Level Customer Support JobsEntry Level Customer Support Jobs in Rochester, MN

Entry Level Customer Support information

See Rochester, MN salary details

$11

$21

$31

How much do entry level customer support jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for entry level customer support in Rochester, MN is $21.29, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $23.70 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Customer Support representative, and why are they important?

To thrive as an Entry Level Customer Support representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and ticketing systems such as Zendesk or Salesforce is often required. Patience, active listening, and a positive attitude help you stand out when handling customer inquiries and resolving issues. These skills are essential for ensuring customer satisfaction, building loyalty, and maintaining a positive brand reputation.

What are entry level customer support jobs?

Entry level customer support jobs are positions designed for individuals new to the field, where they assist customers by answering questions, resolving issues, and providing information about products or services. These roles often involve communication through phone, email, or chat, and require strong interpersonal and problem-solving skills. No prior experience is usually necessary, as training is provided on company policies and procedures. These positions are a good starting point for a career in customer service or related fields.

What is the difference between Entry Level Customer Support vs Customer Service Representative?

AspectEntry Level Customer SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; similar communication skills
Work EnvironmentCall centers, online chat, email supportCall centers, retail, online support
Employer & Industry UsageTech, retail, service industriesRetail, telecom, hospitality
Common Search & ComparisonYesYes

Both roles involve assisting customers and require strong communication skills. Entry Level Customer Support often emphasizes technical troubleshooting and online support, while Customer Service Representatives may work in retail or call centers handling inquiries and transactions. The roles are similar in credentials and work environment, making them frequently compared by job seekers.

What are some common challenges faced by entry level customer support representatives, and how can they effectively handle them?

Entry level customer support representatives often encounter challenges such as managing high call volumes, handling difficult or upset customers, and quickly learning a company’s products or services. To handle these situations effectively, it’s important to stay patient, listen actively, and follow established protocols for conflict resolution. Many companies provide comprehensive training and ongoing support, so taking advantage of these resources and seeking feedback from more experienced team members can help new representatives build confidence and improve their skills.
What are popular job titles related to Entry Level Customer Support jobs in Rochester, MN? For Entry Level Customer Support jobs in Rochester, MN, the most frequently searched job titles are:
What job categories do people searching Entry Level Customer Support jobs in Rochester, MN look for? The top searched job categories for Entry Level Customer Support jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Entry Level Customer Support jobs? Cities near Rochester, MN with the most Entry Level Customer Support job openings:
Entry Level Customer Support jobs near you
Sales Representative

Sales Representative

Legacy Restoration LLC

Rochester, MN • On-site

$70K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Job description

Are you ready to get outside and make great things happen? Do you have a real hunger to succeed and just need the right opportunity to do so? If YES, keep reading about this full-time Sales Representative position with Legacy Restoration! We're hiring multiple entry-level representatives to join our Rochester, MN team and help attract new customers to our business.

With base pay and commission, your earning potential starts at $70,000/year! The more you sell, the more you'll make!

We'll provide you with a vehicle stipend and logo gear on top of our terrific benefits package, which includes:

  • Health insurance
  • Dental
  • Vision
  • HSA/FSA
  • PTO
  • Employee assistance program
  • Growth opportunities
  • Life Insurance
  • 401(k) with company match

Take charge of your future and get ready to grow your earning potential! Apply now!

YOUR DAY

As our entry-level Sales Representative, you'll spend your days canvassing different neighborhoods around the area, engaging with potential customers, and increasing interest in our high-quality roofing, remodeling, and restoration services. You'll work independently, so time management skills and problem-solving abilities are a must.

Always polite and professional, you'll engage with homeowners, learn about their remodeling needs, and perform roof inspections to get a firsthand look at their situation. You'll explain to customers what we can do for them and encourage them to book a service. As you make sales, you'll track your progress and adjust strategies as needed to close more deals!

YOUR HOURS

You'll work Monday through Friday from 10:00 am to 7:00 pm. Depending on the season, you may also need to work Saturdays from 9:00 am to 2:00 pm.

REQUIREMENTS

  • 18+ years of age
  • Valid driver's license
  • Good driving record
  • Ability to obtain a solicitation permit
  • Physical ability to walk through neighborhoods and climb ladders regularly
  • Willingness to travel to different neighborhoods and local offices as needed

OUR MISSION

When homeowners need exceptional home repairs, whether after a storm, an accident, or simply the passage of time, they know to call Legacy Restoration! Our dedicated team excels in residential remodeling, renovation, and repair services, doing whatever it takes to get our customers' home exteriors back in fantastic condition. Since opening our doors in 2011, we've built an excellent reputation for being there when customers need us most.

We provide team members with a Total Rewards package that offers outstanding benefits and compensation programs to support their well-being. If you're interested in thriving with an innovative team and making a meaningful difference every day, reach out to learn more about our open opportunities!

READY TO APPLY?

Join a team that will support you and help you succeed! Fill out our initial application to become our new Sales Representative.


Must have the ability to pass a background check and drug screening test


Job Posted by ApplicantPro