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Entry Level Customer Success Manager Edtech Jobs in Chicago, IL

Daybreak Health

Customer Success Manager

Chicago, IL · Remote

$85K - $95K/yr

Customer Success Manager Daybreak Health | 100% Remote | Full-time About the role You'll own a ... Experience in EdTech, education, or healthcare partnerships, product support, and enablement * K-12 ...

New

altg

Customer Success Manager

Calumet City, IL

$50K/yr

The Customer Success Manager is responsible for increasing customer retention, strengthening customer relationships, driving service and parts revenue growth, identifying business opportunities, and ...

altg

Customer Success Manager

Calumet City, IL · On-site

$50K/yr

The Customer Success Manager is responsible for increasing customer retention, strengthening customer relationships, driving service and parts revenue growth, identifying business opportunities, and ...

altg

Customer Success Manager

Calumet City, IL

$50K/yr

The Customer Success Manager is responsible for increasing customer retention, strengthening customer relationships, driving service and parts revenue growth, identifying business opportunities, and ...

Wolters Kluwer

Customer Success Manager

Riverwoods, IL · On-site

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

altg

Customer Success Manager

Calumet City, IL · On-site

$50K/yr

The Customer Success Manager is responsible for increasing customer retention, strengthening customer relationships, driving service and parts revenue growth, identifying business opportunities, and ...

Wolters Kluwer

Customer Success Manager

Chicago, IL · On-site

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

Wolters Kluwer

Customer Success Manager

Riverwoods, IL · On-site

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

Wolters Kluwer

Customer Success Manager

Chicago, IL · On-site

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

Wolters Kluwer

Customer Success Manager

Riverwoods, IL · On-site

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

Wolters Kluwer

Customer Success Manager

Chicago, IL · On-site

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

Education Walkthrough

Customer Success Manager

Chicago, IL · On-site

$60K - $70K/yr

The Role You'll manage a portfolio of customers with one primary objective: delight them. You'll be ... This is an entry-level Customer Success role with a clear path to grow into a senior seat as you ...

CodeHS

Customer Success Manager

Chicago, IL · On-site

$64 - $78/hr

About the role CodeHS is looking for a Customer Success Manager to help manage school implementations and onboarding. You will work closely with educators and schools to facilitate teaching coding to ...

Education Walkthrough

Customer Success Manager

Chicago, IL · On-site

$60K - $70K/yr

The Role You'll manage a portfolio of customers with one primary objective: delight them. You'll be ... This is an entry-level Customer Success role with a clear path to grow into a senior seat as you ...

Meltwater

Customer Success Manager

Chicago, IL · Hybrid

$80K - $107K/yr

Begin your career as a Customer Success Manager at Meltwater, where each day is dedicated to ensuring the continued success and satisfaction of our valued customers. We're searching for driven ...

Built In

Customer Success Manager

Chicago, IL · On-site

$70K - $80K/yr

We're looking for a Customer Success Manager We're looking for a Customer Success Manager to join our Account Management team and own the customer experience for our SMB and Mid-Market accounts. In ...

Built In

Customer Success Manager

Chicago, IL · On-site

$70K - $80K/yr

We're looking for a Customer Success Manager We're looking for a Customer Success Manager to join our Account Management team and own the customer experience for our SMB and Mid-Market accounts. In ...

SPARETECH

Customer Success Manager

Chicago, IL · On-site

As a Customer Success Manager, you will be instrumental in ensuring our clients realize the full value of our software, from pre-sales demonstrations to post-sales activation and ongoing support. You ...

ECP

Customer Success Manager

Chicago, IL · Remote

We are looking for a solutions-oriented Customer Success Manager to join our team. You'll be the voice and main point of continuous value for our customers. You'll proactively engage users to ...

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All JobsCustomer Success Edtech JobsEntry Level Customer Success Manager Edtech JobsEntry Level Customer Success Manager Edtech Jobs in Chicago, IL

Entry Level Customer Success Manager Edtech information

See Chicago, IL salary details

$33.5K

$85.6K

$144.2K

How much do entry level customer success manager edtech jobs pay per year?

As of Sep 3, 2026, the average yearly pay for entry level customer success manager edtech in Chicago, IL is $85,568.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,300.00 and $102,000.00 per year, depending on experience, location, and employer.

What is the difference between Entry Level Customer Success Manager Edtech vs Entry Level Sales Associate Edtech?

AspectEntry Level Customer Success Manager EdtechEntry Level Sales Associate Edtech
Required CredentialsBachelor's degree, customer service or communication skillsBachelor's degree, sales or marketing background
Work EnvironmentClient-facing, ongoing relationship managementProspecting, lead generation, transactional sales
Employer & Industry UsageEdtech companies focusing on user retention and supportEdtech companies aiming to increase product adoption and revenue
Common Search & Comparison IntentUnderstanding customer support roles in EdtechExploring sales roles within Edtech industry

While both roles are entry-level positions in the Edtech industry, a Customer Success Manager focuses on maintaining ongoing relationships and ensuring customer satisfaction, whereas a Sales Associate concentrates on generating leads and closing sales. The choice depends on whether you prefer relationship management or sales-driven work within the Edtech sector.

What are the most commonly searched types of Customer Success Manager Edtech jobs in Chicago, IL?

The most popular types of Customer Success Manager Edtech jobs in Chicago, IL are:

What are popular job titles related to Entry Level Customer Success Manager Edtech jobs in Chicago, IL?

For Entry Level Customer Success Manager Edtech jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Success Manager Edtech jobs in Chicago, IL look for?

The top searched job categories for Entry Level Customer Success Manager Edtech jobs in Chicago, IL are:

Entry Level Customer Success Manager Edtech jobs near you
Infographic showing various Entry Level Customer Success Manager Edtech job openings in Chicago, IL as of August 2026, with employment types broken down into 96% Full Time, 2% Part Time, and 2% Contract. Highlights an 86% In-person, 7% Hybrid, and 7% Remote job distribution, with an average salary of $85,568 per year, or $41.1 per hour.

Customer Success Manager

Daybreak Health

Chicago, IL • Remote

$85K - $95K/yr

Full-time

Posted yesterday

New

Job description

Customer Success Manager
Daybreak Health | 100% Remote | Full-time

About the role
You'll own a portfolio of 50+ school districts and make sure they launch fast, run smoothly, and keep referring students. Your people are counselors, social workers, and school admin. Your job is to get them equipped and excited to send kids to care. This is execution at scale: technical onboarding, staff training, troubleshooting, adoption campaigns, and data analysis, with AI and internal tools handling the repetitive parts so you spend your time with people instead of building workflows from scratch. When you do this well, more kids get help.

About Daybreak Health

Daybreak partners with school districts to make sure any student who needs mental health care can actually get it. The gap we're closing is real: the recommended ratio is one school psychologist per 500 students, and the national reality is closer to one per 1,200, which means families wait months while counselors carry impossible caseloads. We match every student to a clinician based on language, culture, identity, and what they're actually working through, usually starting care within a week or two of a referral and at no cost to the family. It works. 81% of students improve on standardized clinical measures, 92% of families report meaningful behavioral change at home, and 80% of school staff see better attendance, grades, and behavior. We're backed by Union Square Ventures, Lux Capital, Lightspeed Venture Partners, Maven Ventures, and Y Combinator, and we already serve districts representing more than a million students. That still leaves most of the country without an answer, which is exactly where this role comes in.

What you'll do

  • Lead district onboarding, staff activation, and dashboard training
  • Troubleshoot account access, referral submissions, and scope questions, with white-glove support for strategic districts
  • Run staff trainings and info sessions that get people genuinely bought in
  • Build training capacity models across your cohort so you can flag capacity risk before it turns into a launch delay
  • Set the support and engagement strategy per district, with real autonomy to choose the approach
  • Execute adoption campaigns: campus visits, email outreach, webinars, data-driven interventions
  • Find creative ways to reach teachers and parents, not just counselors and admin
  • Watch leading indicators like non-contributor district rates and escalate a rising rate as a structural signal, not a seasonal dip
  • Turn district data into action, and keep your portfolio documented in shared tools so your work compounds for the team
  • Use AI to build personalized training decks, campaigns, and district talk tracks, then apply your own judgment on context and tone
  • Use AI to review activation pacing and referral trend lines so you can spend more human time on the districts that need it
  • Bring what you learn to weekly GTM meetings, where AI fluency is a shared practice rather than a personal hack

Skills

  • District and campus onboarding and implementation
  • Live training and facilitation for adult learners
  • Adoption and engagement campaign execution
  • Project management across many concurrent launches
  • Data analysis and simple modeling (capacity, pacing, funnel)
  • Independent technical troubleshooting
  • Practical AI fluency for drafting, analysis, and pattern-spotting
  • Cross-functional collaboration
  • Strong written and verbal communication
  • Documentation in shared tools (Notion, Google Docs and Slides)

Who thrives here

  • Great communicator and idea generator
  • Natural problem-solver who figures things out without being handed the answer
  • Connects dots across teams, products, and initiatives
  • Knows when to jump in and help and when to hold people accountable
  • Takes pride in support so fast and pleasant it creates champions
  • Scrappy and adaptable, comfortable in constant startup change
  • Sees AI as a way to do more of the job well, not a shortcut around the judgment parts
Qualifications

Must-haves

  • Experience in EdTech, education, or healthcare partnerships, product support, and enablement
  • K-12 background
  • Track record driving adoption at scale, think 100+ customers and thousands of end users
  • Strong project management across multiple launches at different phases
  • Tech savvy: picks up new systems fast, troubleshoots independently, uses AI tools daily
  • Exceptional organization across deadlines and deliverables
  • Self-starter who sees what needs to happen and makes it happen
  • Strong written and verbal communication
  • Comfortable turning data into insight, including building simple models

Nice-to-haves

  • Experience with mental health or SEL products
  • Previous work inside a K-12 district or on a campus
  • Salesforce or similar CRM experience
Pay Range
$85,000—$95,000 USD