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Entry Level Customer Service Jobs in Waterloo, ON

The RPM Groups

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Entry Level Sales Representative

Cambridge, ON · On-site

CA$1.2K/wk

Entry-Level Sales Representative We are seeking a motivated and enthusiastic Entry Level Sales ... Engage with customers to understand their needs and recommend products/services * Build and ...

Skechers

Part Time Product Specialist

Waterloo, ON

CA$20/hr

In this entry-level retail role, you'll engage with customers, provide exceptional customer service, and contribute to the success of the store. Whether you're passionate about retail sales, skilled ...

Skechers

Retail key Holder

Waterloo, ON · On-site

CA$21.85/hr

In this entry-level retail role, you'll engage with customers, provide exceptional customer service, and contribute to the success of the store. Whether you're passionate about retail sales, skilled ...

Skechers

Part Time Product Specialist

Waterloo, ON

CA$20/hr

In this entry-level retail role, you'll engage with customers, provide exceptional customer service, and contribute to the success of the store. Whether you're passionate about retail sales, skilled ...

Skechers

Retail Key Holder

Waterloo, ON

CA$21.85/hr

Mentor and support team members to grow their skills in entry-level retail that include customer service, sales, and daily operations. * Sales and Goals : Actively contribute to achieving store and ...

Skechers

Retail Key Holder

Kitchener, ON · On-site

CA$20.76/hr

Mentor and support team members to grow their skills in entry-level retail that include customer service, sales, and daily operations. * Sales and Goals : Actively contribute to achieving store and ...

7-ELEVEN

Store Crew

Guelph, ON · On-site

CA$17.50 - CA$23.45/hr

Retail Sales Associate Crew positions are entry level opportunities with schedules to fit your life ... Cashier, customer service, retail or foodservice experience is great, but not required. If you have ...

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All JobsCustomer Service JobsEntry Level Customer Service JobsEntry Level Customer Service Jobs in Waterloo, ON

Entry Level Customer Service information

See Waterloo, ON salary details

$19.1K

$35.9K

$60.1K

How much do entry level customer service jobs pay per year?

As of Aug 29, 2026, the average yearly pay for entry level customer service in Waterloo, ON is $35,875.00, according to ZipRecruiter salary data. Most workers in this role earn between $28,437.00 and $40,557.00 per year, depending on experience, location, and employer.

What is an entry level customer service?

An Entry Level Customer Service job involves assisting customers with inquiries, complaints, and product or service information. Responsibilities typically include answering phone calls, responding to emails or chats, processing orders, and troubleshooting basic issues. This role requires strong communication, problem-solving, and interpersonal skills. Employers may provide on-the-job training, making it a great starting point for those new to customer service or the workforce.

What are the key skills and qualifications needed to thrive in entry level customer service?

To thrive as an Entry Level Customer Service professional, basic computer literacy, strong verbal and written communication skills, and a high school diploma or equivalent are typically required. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often beneficial. Patience, problem-solving, and a customer-oriented attitude are standout soft skills for this position. These abilities are important because they enable you to effectively resolve customer inquiries, ensure satisfaction, and contribute to a positive team environment.

What are typical career advancement opportunities for entry level customer service employees?

Starting as an Entry Level Customer Service representative can open various pathways for career advancement within a company. Many organizations offer clear growth tracks to senior customer service roles, team lead, supervisor, or specialized support positions such as technical support or account management. As you develop your communication and problem-solving skills, you may also have the chance to transition into related fields like sales, training, or quality assurance. Demonstrating initiative, reliability, and a strong understanding of company products and processes can help you progress more quickly in your career.

What are the most commonly searched types of Customer Service jobs in Waterloo, ON?

The most popular types of Customer Service jobs in Waterloo, ON are:

What cities near Waterloo, ON are hiring for Entry Level Customer Service jobs?

Cities near Waterloo, ON with the most Entry Level Customer Service job openings:

Entry Level Customer Service jobs near you
Infographic showing various Entry Level Customer Service job openings in Waterloo, ON as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $35,875 per year, or $17.2 per hour.

Insurance Customer Service Representative- Office Assistant

Angie DeGroot Desjardins Insurance & Financial Services Agency

Kitchener, ON • On-site

Full-time

Re-posted 8 days ago

Job description

Benefits:
  • Bonus based on performance
  • Training & development

*****Are you Looking for a Career Change or a Fresh Start?****
Are you positive thinking, friendly, bubbly, have an outgoing personality and customer-focused? Would you be excited to help customers reach their Insurance Needs and goals? If you answered yes to these questions, working for Angie DeGroot Desjardins Insurance Agency may be the career for you! 
Our team is looking for a Customer Service Representative to help perform a variety of tasks within our insurance office. They will be helping by answering calls/ emails, greeting customers and many other tasks. A Customer Service Representative will need to be flexible, well organized and eager to learn from the best. We are looking for a  top prospect who will help our team accomplish exciting projects and assignments in a fast-growing industry. This position is an entry level position with exciting opprtunities for fast advancement.
Responsibilities
  • Upon receiving a call, assists the client by applying changes, cancellations and updates to the contract, taking care to meet the client's needs effectively, while advising and educating in order to ensure the client's complete satisfaction and retention.
  • Establish customer relationships and follow up with customers, as needed.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
Job Requirements:
  • Professionalism and attention to detail.
  • Friendly Bubbly Outgoing personality
  • Ability to multitask.
  • Strong communication and verbal skills.
  • Ability to work in a fast paced environment.
  • Active and responsible team member.
  • Ability to take orders.
  • Strong organizational and prioritization abilities.
  • Ability to communicate with managers.
Qualifications:
  • High school diploma.
  • 2 years of experience doing office work.
  • Strong command of the English language both spoken and written
  • Knowledge of financial documents.
  • Ability to use computer software and ease with communication technology.
  • Experience with operations/ customer service.
  • Insurance Licence ( OTL or RIBO) or be willing to obtain prior to start
  • Second language is a plus.
  • Continuous desire to improve.