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Entry Level Customer Service Jobs in High Point, NC

Kontoor Brands

Customer Service Specialist

Greensboro, NC · On-site

$14.75 - $19.50/hr

Customer Service Specialist We're seeking an entry level Customer Service Representative to join our Wholesale Customer Service team. The ideal candidate will own a crucial part in delivering ...

Southern States

Customer Service Retail Admin

Reidsville, NC · On-site

$16 - $21.50/hr

This multi-level role ranges from entry-level customer support and bookkeeping to senior-level ... Schedule delivery and/or service appointments for new and recurring orders. Effectively perform ...

New

DR Horton, Inc.

Customer Service Assistant

High Point, NC · On-site

$15.50 - $21.25/hr

... the entry-level and first time move-up markets. The Company also provides mortgage financing and ... D.R. Horton, Inc. is currently looking for a Customer Service Assistant for their Warranty ...

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Entry Level Customer Service information

See High Point, NC salary details

$8

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How much do entry level customer service jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for entry level customer service in High Point, NC is $16.77, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $18.65 per hour, depending on experience, location, and employer.

What is an entry level customer service?

An Entry Level Customer Service job involves assisting customers with inquiries, complaints, and product or service information. Responsibilities typically include answering phone calls, responding to emails or chats, processing orders, and troubleshooting basic issues. This role requires strong communication, problem-solving, and interpersonal skills. Employers may provide on-the-job training, making it a great starting point for those new to customer service or the workforce.

What are the key skills and qualifications needed to thrive in entry level customer service?

To thrive as an Entry Level Customer Service professional, basic computer literacy, strong verbal and written communication skills, and a high school diploma or equivalent are typically required. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often beneficial. Patience, problem-solving, and a customer-oriented attitude are standout soft skills for this position. These abilities are important because they enable you to effectively resolve customer inquiries, ensure satisfaction, and contribute to a positive team environment.

What are typical career advancement opportunities for entry level customer service employees?

Starting as an Entry Level Customer Service representative can open various pathways for career advancement within a company. Many organizations offer clear growth tracks to senior customer service roles, team lead, supervisor, or specialized support positions such as technical support or account management. As you develop your communication and problem-solving skills, you may also have the chance to transition into related fields like sales, training, or quality assurance. Demonstrating initiative, reliability, and a strong understanding of company products and processes can help you progress more quickly in your career.

What are the most commonly searched types of Customer Service jobs in High Point, NC?

The most popular types of Customer Service jobs in High Point, NC are:

What are popular job titles related to Entry Level Customer Service jobs in High Point, NC?

For Entry Level Customer Service jobs in High Point, NC, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Service jobs in High Point, NC look for?

The top searched job categories for Entry Level Customer Service jobs in High Point, NC are:

What cities near High Point, NC are hiring for Entry Level Customer Service jobs?

Cities near High Point, NC with the most Entry Level Customer Service job openings:

Entry Level Customer Service jobs near you
Infographic showing various Entry Level Customer Service job openings in High Point, NC as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $34,882 per year, or $16.8 per hour.

Entry Level Customer Service Rep

Smart Stack Impact

Greensboro, NC

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 days ago

Job description

Description

Job Overview:   Smart Stack Impact is seeking a dedicated Customer Service Representative to join our team. This role involves providing exceptional customer support, managing inquiries, and ensuring customer satisfaction. 
Location: Greensboro, NC
On site job
Salary Range:
$38.500- $49.500 yearly

Key Responsibilities
  • Handle customer inquiries via phone, email, and chat
  • Resolve customer issues and escalate when necessary
  • Maintain customer records and update account information
  • Provide product and service information to customers
  • Assist with order processing and tracking

Skills, Knowledge and Expertise
  • High school diploma or equivalent; Associate’s or Bachelor’s degree preferred
  • Strong communication and problem-solving skills
  • Proficiency in customer service software
  • Ability to work in a fast-paced environment

Benefits
  • Competitive salary range: $38.500- $49.500 yearly
  • Health, dental, and vision insurance
  • 401(k) with company match
  • Paid time off and holidays
  • Professional development opportunities