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Entry Level Customer Service Jobs in Bountiful, UT

Dawn Foods

Customer Service Rep I

Salt Lake City, UT · On-site

$15.50 - $21/hr

Provide entry level support on Digital platform inquiries via web or phone calls and provide prompt assistance or escalate to CSR II * Escalate customer concerns including credit requests due to ...

Dawn Foods

Customer Service Rep I

Salt Lake City, UT · On-site

$15.50 - $21/hr

Provide entry level support on Digital platform inquiries via web or phone calls and provide prompt assistance or escalate to CSR II * Escalate customer concerns including credit requests due to ...

Dawn Foods

Customer Service Rep I

Salt Lake City, UT · Hybrid

$42K/yr

... entry level support on Digital platform inquiries via web or phone calls and provide prompt assistance or escalate to CSR IIEscalate customer concerns including credit requests due to pricing, fees ...

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All JobsCustomer Service JobsEntry Level Customer Service JobsEntry Level Customer Service Jobs in Bountiful, UT

Entry Level Customer Service information

See Bountiful, UT salary details

$9

$17

$25

How much do entry level customer service jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for entry level customer service in Bountiful, UT is $17.72, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $19.71 per hour, depending on experience, location, and employer.

What is an entry level customer service?

An Entry Level Customer Service job involves assisting customers with inquiries, complaints, and product or service information. Responsibilities typically include answering phone calls, responding to emails or chats, processing orders, and troubleshooting basic issues. This role requires strong communication, problem-solving, and interpersonal skills. Employers may provide on-the-job training, making it a great starting point for those new to customer service or the workforce.

What are the key skills and qualifications needed to thrive in entry level customer service?

To thrive as an Entry Level Customer Service professional, basic computer literacy, strong verbal and written communication skills, and a high school diploma or equivalent are typically required. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often beneficial. Patience, problem-solving, and a customer-oriented attitude are standout soft skills for this position. These abilities are important because they enable you to effectively resolve customer inquiries, ensure satisfaction, and contribute to a positive team environment.

What are typical career advancement opportunities for entry level customer service employees?

Starting as an Entry Level Customer Service representative can open various pathways for career advancement within a company. Many organizations offer clear growth tracks to senior customer service roles, team lead, supervisor, or specialized support positions such as technical support or account management. As you develop your communication and problem-solving skills, you may also have the chance to transition into related fields like sales, training, or quality assurance. Demonstrating initiative, reliability, and a strong understanding of company products and processes can help you progress more quickly in your career.

What are the most commonly searched types of Customer Service jobs in Bountiful, UT?

The most popular types of Customer Service jobs in Bountiful, UT are:

What job categories do people searching Entry Level Customer Service jobs in Bountiful, UT look for?

The top searched job categories for Entry Level Customer Service jobs in Bountiful, UT are:

What cities near Bountiful, UT are hiring for Entry Level Customer Service jobs?

Cities near Bountiful, UT with the most Entry Level Customer Service job openings:

Entry Level Customer Service jobs near you
Infographic showing various Entry Level Customer Service job openings in Bountiful, UT as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $36,856 per year, or $17.7 per hour.

Customer Service Representatives

University of Utah

Salt Lake City, UT

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 23 days ago

University Of Utah rating

7.2

Company rating: 7.2 out of 10

Based on 159 frontline employees who took The Breakroom Quiz

390th of 629 rated colleges and universities

Job description

Details
Open Date 08/27/2026 Requisition Number PRN46030B Job Title Customer Service Representatives Working Title Customer Service Specialist Career Progression Track S00 Track Level S2 - Intermediate, S1 - Entry Level Support FLSA Code Nonexempt Patient Sensitive Job Code? No Standard Hours per Week 40 Full Time or Part Time? Full Time Shift Day Work Schedule Summary
7am-4pm, 7:30am-4:30pm, 8am-5pm
Monday - Friday, Hybrid
VP Area President Department 01396 - my529 Location My529 Downtown SLC City Salt Lake City, UT Type of Recruitment External Posting Pay Rate Range $22.50+ per hour depending on experience Close Date 10/21/2026 Priority Review Date (Note - Posting may close at any time) Job Summary
my529 is looking for an exceptional person to join our team as a full-time Customer Service Specialist!
About Us
my529 is a nonprofit, self-supporting agency that administers a public trust. my529 is the State of Utah's 529 education savings plan and is consistently ranked as one of the best 529 plans in the nation. my529 mixes the stability of government with a goal-driven business environment. Sound financial management and expanded marketing have created substantial growth over the last several years. Our team of over 90 employees has a clear vision of growth and the teamwork needed to support it. You can learn more about us at www.my529.org.
What a Specialist Does
Specialists receive inbound calls and answer questions about 529 plans. If you're selected, we'll train you so you can answer with confidence. As a specialist you'll be making updates to accounts and writing letters to account owners, so you need to have basic computer skills and experience with programs such as Word and Excel.
You will also spend time entering data, including working with numbers, so you will need to have a keen eye for detail and accuracy. Because you'll be talking with account owners or others interested in our plan, you need to have excellent communication skills. As a member of our professional team, you will be joining a hard-working group that is serious about providing exceptional service to account owners.
Benefits:
We offer a competitive hourly wage plus benefits, including:
  • Health, Dental, Vision and Prescription Plans start on your first day of employment.
  • Flexible Spending Accounts
  • Excellent retirement plans (At no cost to you, we invest 14.2% of your annual salary into a retirement plan!)
  • Tuition reduction (50%) at the University of Utah after 6 months
  • Tuition reimbursement after 6 months for business related courses (approved by HR)
  • Free Trax and Frontrunner passes
  • Free covered parking pass
  • Generous paid time off and sick leave
  • 10 paid holidays

Learn more about the great benefits of working for University of Utah: benefits.utah.edu

The department may choose to hire at any of the below job levels and associated pay rates based on their business need and budget.
Responsibilities
  • Receive inbound calls and answer questions about 529 plans.
  • Work with numbers to provide accurate financial information to my529 account holders.
  • Update account information and write letters to account owners.
  • Data entry and typing.
  • Provide exceptional customer service to my529 account holders.
  • Ability to complete all other tasks or projects assigned.
Minimum Qualifications
EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor's degree = 4 years of directly related work experience).

Qualifications:
Department may hire employee at one of the following job levels:

Customer Service Representative, I: Requires little to no related experience.

Customer Service Representative, II: Requires at least 1 year of related experience.

Skills:
  • Proficient with computers (intermediate skills, including typing and data entry)
  • Proficient with Microsoft Word and Excel.
  • Keen eye for detail and accuracy.
  • Excellent communication skills.
  • Ability to complete all customer service needs in a timely manner.
Preferences
  • A college degree.
  • Prior experience working in a financial services, finance-related, or higher education setting.
  • Prior customer service experience working directly with customers or over the phone.
Type Benefited Staff Special Instructions Summary Additional Information
The University is a participating employer with Utah Retirement Systems ("URS"). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS' post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.
Veterans' preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX (OEO). More information, including the Director/Title IX Coordinator's office address, electronic mail address, and telephone number can be located at the: University of Utah NonDiscrimination page.
Online reports may be submitted at https://oeo.utah.edu

https://publicsafety.utah.edu/safetyreport/ This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
As per University of Utah policy 5-108: Transfer of Benefits Eligible Staff Members, a new hire to the University of Utah who is still serving a 12 month probationary period will not be hired into another University of Utah job (a transfer) until the successful completion of the probationary period.

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About University of Utah

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The University of Utah is the state’s flagship institution of higher education, with 18 schools and colleges, more than 100 undergraduate majors and graduate programs, and an enrollment of more than 38,000 students. It is a member of the Association of American Universities—an invitation-only, prestigious group of 71 leading research institutions. The U is advancing a new national model for higher education that delivers societal impact through education, research, health care, and community service, while making social, economic, and cultural contributions that improve lives across Utah and around the world.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Salt Lake City, UT, US

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