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Entry Level Customer Service Jobs in Hawaii (NOW HIRING)

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Entry Level Customer Service information

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How much do entry level customer service jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for entry level customer service in Hawaii is $19.53, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $21.73 per hour, depending on experience, location, and employer.

What are typical career advancement opportunities for entry level customer service employees?

Starting as an Entry Level Customer Service representative can open various pathways for career advancement within a company. Many organizations offer clear growth tracks to senior customer service roles, team lead, supervisor, or specialized support positions such as technical support or account management. As you develop your communication and problem-solving skills, you may also have the chance to transition into related fields like sales, training, or quality assurance. Demonstrating initiative, reliability, and a strong understanding of company products and processes can help you progress more quickly in your career.

What is an entry level customer service?

An Entry Level Customer Service job involves assisting customers with inquiries, complaints, and product or service information. Responsibilities typically include answering phone calls, responding to emails or chats, processing orders, and troubleshooting basic issues. This role requires strong communication, problem-solving, and interpersonal skills. Employers may provide on-the-job training, making it a great starting point for those new to customer service or the workforce.

What are the key skills and qualifications needed to thrive in entry level customer service?

To thrive as an Entry Level Customer Service professional, basic computer literacy, strong verbal and written communication skills, and a high school diploma or equivalent are typically required. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often beneficial. Patience, problem-solving, and a customer-oriented attitude are standout soft skills for this position. These abilities are important because they enable you to effectively resolve customer inquiries, ensure satisfaction, and contribute to a positive team environment.

What are the most commonly searched types of Customer Service jobs in Hawaii? The most popular types of Customer Service jobs in Hawaii are:
What job categories do people searching Entry Level Customer Service jobs in Hawaii look for? The top searched job categories for Entry Level Customer Service jobs in Hawaii are:
What cities in Hawaii are hiring for Entry Level Customer Service jobs? Cities in Hawaii with the most Entry Level Customer Service job openings:
Infographic showing various Entry Level Customer Service job openings in Hawaii as of July 2026, with employment types broken down into 1% As Needed, 72% Full Time, 25% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $40,621 per year, or $19.5 per hour.

Minit Stop Customer Service Associate - Hamakua

Minit Stop

Honokaa, HI

$16.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago


Job description

Join the Flock

For over 40 years, Minit Stop has been a trusted name in Hawaii, serving local communities with fresh food, quality convenience, and friendly service. With 18 locations across the islands—eight on Maui and ten on the Big Island, we take pride in offering everything from our famous fried chicken to daily essentials and fuel, all delivered with the aloha spirit.

When you join Minit Stop, you're not just taking a job - you're becoming part of a team that values respect, flexibility, and growth.  We offer competitive pay, predictable schedules, and clear opportunities to advance from entry-level roles to leadership positions. Our culture is inclusive and supportive, with benefits and recognition programs that celebrate your contributions.

Minit Stop operates under Hawaii Petroleum, LLC, which is a part of NorthStar Energy - a business unit of within the Saltchuk Family of Businesses.

Job Summary

The Customer Service Associate – Cashier serves as the welcoming face and frontline representative of our Minit Stop Stores, delivering friendly and efficient service to our customers.  As the first and last point of contact, the cashier plays a key role in creating a positive shopping experience by greeting customers, answering questions, and ensuring smooth checkout operations.

Starting pay is $16.50 per hour. Successfully completing our Cashier training courses earns you a $250 training bonus. Completing these programs can lead to exciting career advancement opportunities within the Company like Senior Customer Service Associate and Shift Manager, with rewarding pay increases.

Additionally, enjoy the ultimate flexibility of working close to home with a variety of convenient locations throughout the island!  If you are ready to serve with aloha, build your skills, and make a difference in your community, Minit Stop is the place for you!

What You Will Do
  • Greet and assist customers in a positive and professional manner as they enter the store and throughout their visit using Minit Stop’s Core Values and Practices.
  • Handle cash, credit and debit transactions accurately on the store’s Point of Sale system and balance the cash register at the end of shift.
  • Learn and understand basic food safety procedures including awareness of temperature related requirements for key ingredients and products to avoid food-borne illness.
  • Assist with inventory stocking, organization and rotation.
  • Cleaning, maintenance and general upkeep of the store floor.
  • Operate and maintain all company equipment and report workplace hazards, injuries and incidents to store leadership in a timely fashion.
  • Promote company sponsored incentives, promotions and Reward Programs.
  • Assist customers with inquiries and effectively resolve any issues that may arise.
  • Other duties and special projects as assigned.
Education and Experience
  • Seeking candidates 18 years of age or older.
  • High school diploma, GED or equivalent experience preferred.
  • Obtain a TB Clearance and Safe Food Handler's Certification upon hire and acquire a Liquor Card within 60 days of hire.
  • Previous cash and food handling experience is preferred.
  • Demonstrates a positive attitude, enthusiasm for acquiring new skills, have effective communication skills and ability to work in a fast-paced environment.
  • Ability to follow Company policies and directions and understand and abide by Local, State and Federal laws pertaining to the sale of alcohol and tobacco products and handling of food.
  • Be able to lift up to 25 pounds to a height of at least 4 feet with or without reasonable accommodation and stand for prolonged periods of time throughout the day.
  • Maintain an acceptable attendance and punctuality record including being available for shifts throughout the store operating hours.
Benefits

You will receive competitive benefits and pay to support you and your family:

  • Paid Vacation time off and Holiday Pay
  • Employees have free Medical/Dental/Vision for base plans with option to enroll families at an additional cost
  • Voluntary benefits including Life Insurance/AD&D/Long-Term Disability
  • $250 Training Bonus and the opportunity to grow your career
  • Free Employee Meal Allowance and Referral Incentive Program
  • Tuition Reimbursement Program
  • 4% 401(k) Retirement Match

 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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