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Entry Level Customer Service Typing Jobs in Utah

LVT

Customer Care Specialist

American Fork, UT · On-site

$15.25 - $20/hr

Customer Service Experience: 1+ years in customer service-call center, restaurant, retail, or equivalent. * Typing Proficiency: A typing speed of 50+ words per minute. * Problem-Solver: Strong ...

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Entry Level Customer Service Typing information

What are the key skills and qualifications needed to thrive as an entry level customer service typist?

To thrive as an Entry Level Customer Service Typist, you need strong typing accuracy and speed, basic customer service knowledge, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, word processing tools, and email systems is typically expected. Excellent communication, patience, and problem-solving abilities help you effectively address customer inquiries and provide a positive experience. These skills ensure efficient, accurate service and foster customer satisfaction, which is critical to business success.

What are some common challenges faced by entry level customer service typing professionals, and how can they be managed?

Entry-level customer service typing professionals often encounter challenges such as managing high volumes of customer inquiries, maintaining accuracy while typing quickly, and adapting to various communication platforms. These challenges can be managed by practicing effective time management, regularly improving typing speed and accuracy, and staying organized with customer information. Additionally, seeking feedback from supervisors and collaborating with teammates can help improve performance and ease the adjustment to the fast-paced environment.

What is the difference between Entry Level Customer Service Typing vs Entry Level Data Entry Clerk?

AspectEntry Level Customer Service TypingEntry Level Data Entry Clerk
CredentialsBasic computer skills, typing proficiencyBasic computer skills, typing proficiency
Work EnvironmentCustomer support centers, remoteOffice settings, remote
Industry UsageCustomer service, call centersData management, administrative tasks
Search & Comparison IntentCustomer service roles with typing tasksData entry positions requiring typing skills

Entry Level Customer Service Typing focuses on assisting customers via calls or chats while typing responses, emphasizing communication skills. Entry Level Data Entry Clerk primarily involves inputting data into systems, emphasizing accuracy and speed. Both roles require typing proficiency and basic computer skills but differ in their primary functions and work environments.

What is an entry level customer service typing job?

Entry level customer service typing jobs involve assisting customers by responding to their inquiries, complaints, or requests through written communication channels such as email, chat, or messaging platforms. These roles focus on accurately and efficiently typing responses, processing orders, or updating customer information in databases. Typically, no prior experience is required, but strong typing skills, attention to detail, and good written communication are essential. These positions are commonly found in call centers, online retailers, and service-based companies.
What cities in Utah are hiring for Entry Level Customer Service Typing jobs? Cities in Utah with the most Entry Level Customer Service Typing job openings:
Entry Level Customer Service Typing jobs near you

Customer Service / Patient Scheduling

Careers - Multi-specialty

Pleasant Grove, UT • On-site

$13.50 - $17.75/hr

Full-time

Re-posted 2 days ago

Job description

About Us

At Advanced Medical Management, LLC (“AMM”) we provide management services unto a host of healthcare companies throughout Maryland, Delaware, Virginia and Pennsylvania (collectively with AMM, the “Enterprise”) who furnish high-quality integrated healthcare to people suffering from neuro-musculoskeletal injuries.  The healthcare companies we counsel and service offer an extensive slate of office-based diagnostic, surgical and rehabilitation services, provided by compassionate and skilled professionals who medically manage each patient from evaluation through treatment to ensure patients have the best achievable outcomes. Our healthcare companies are leaders in care delivery for personal injury and worker’s compensation cases, in particular, and have a proven track record of returning patients to their pre-injury level of activity as quickly as possible. We are devoted to furnishing highly competent and timely services in compliance with all applicable legal, regulatory and ethical standards; a commitment to doing things right. We strive to be a good corporate citizen and integrate ESG (environmental, social and governance) considerations within our Enterprise business practices. Our mission is to benefit the healthcare companies we serve, as well as all of our collective employees, and communities. 

Job Duties
  • Schedule and re-schedule appointments requested via phone, email, fax, chat, and web portal.
  • Utilize computerized systems and apps for daily work assignments.
  • Interface with other departments including billing, marketing and human resources.
  • Perform other duties and assignments as directed and/or as necessary.
  • Other duties as assigned.
Minimum Requirements
  • High school diploma or GED equivalent.
  • Working knowledge of computers.
  • Bilingual in Spanish and English
Additional Skills/Competencies
  • Excellent customer service skills, verbal and written communication skills.
  • Knowledge of computer applications, including Windows, Microsoft Office, Outlook, and business related websites.
  • Typing 50+ WPM.
  • Knowledge of commercial insurance, workers’ compensation, and personal injury benefits.
  • Ability to effectively interact with providers, attorneys, patients, and co-workers.
Physical/Mental Requirements

Sitting, standing, walking, reaching above shoulder length, working with body bent over at waist, working in kneeling position, climbing stairs, climbing ladders, working with arms extended at shoulder length, lifting maximum of 20 lbs.

Diversity Statement

Multi-Specialty HealthCare is an equal opportunity employer. We commit to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, creed, gender, pregnancy or related medical conditions, age, national origin or ancestry, physical or mental disability, genetic predisposition, marital, civil union or partnership status, sexual orientation, gender identity, or any other consideration protected by federal, state or local laws.

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