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Entry Level Counselor Jobs in Rochester, MI (NOW HIRING)

Counsel current and prospective members about company products and services * Ensure cash and other negotiable instruments are handled properly * Identify opportunities to cross service products and ...

New

... • Counsel current and prospective members about company products and services • Ensure cash and other negotiable instruments are handled properly • Identify opportunities to cross service ...

New

Behavior Technician

Sterling Heights, MI · On-site

$17 - $22.25/hr

With one in 36 children diagnosed with autism, this entry-level job is in big demand . As a ... counselor, or some other form of childcare. What You'll Be Doing * Gaining training and skills to ...

Behavior Technician

Sterling Heights, MI

$17 - $22.25/hr

With one in 36 children diagnosed with autism, this entry-level job is in big demand . As a ... counselor, or some other form of childcare. What You'll Be Doing * Gaining training and skills to ...

Contingent Dental Assistant

Detroit, MI · On-site

$17.75 - $23.25/hr

... counseling healthcare needs. We are seeking a contingent, as needed, dental assistant to join our ... This entry level position is the foundation for learning four-handed dentistry and advancing to ...

Dental Assistant

Detroit, MI · On-site

$17.75 - $23.25/hr

... and counseling healthcare needs. We are seeking new team members to join our dental clinics. The ... This entry level position is the foundation for learning four-handed dentistry and advancing to ...

The Header and/or Roller Trainee is an entry-level position for candidates who is inclined to learn ... personalized retirement counseling; employee referral bonuses and employment of friends and ...

Machine Operator Trainee

Madison Heights, MI

$15.75 - $18.75/hr

The Header and/or Roller Trainee is an entry-level position for candidates who is inclined to learn ... personalized retirement counseling; employee referral bonuses and employment of friends and ...

The Header and/or Roller Trainee is an entry-level position for candidates who is inclined to learn ... personalized retirement counseling; employee referral bonuses and employment of friends and ...

The Header and/or Roller Trainee is an entry-level position for candidates who is inclined to learn ... personalized retirement counseling; employee referral bonuses and employment of friends and ...

Position Summary The Shift Supervisor Trainee role is an entry-level, short-term role that prepares ... counseling and financial coaching. * Benefit solutions that address the different needs and ...

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Showing results 21-40

Entry Level Counselor information

See Rochester, MI salary details

$11

$23

$36

How much do entry level counselor jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for entry level counselor in Rochester, MI is $23.17, according to ZipRecruiter salary data. Most workers in this role earn between $17.69 and $26.54 per hour, depending on experience, location, and employer.

How can I become an entry level counselor without a degree?

Entry level counselors typically need at least a high school diploma or equivalent, but some positions may accept relevant experience or certifications such as crisis intervention or mental health first aid. Gaining skills through volunteer work, internships, or related training can also improve job prospects without a formal degree. However, many counseling roles require a degree for advancement or certification purposes.

What are the key skills and qualifications needed to thrive as an entry level counselor, and why are they important?

To thrive as an Entry Level Counselor, you need a foundational understanding of counseling theories, active listening, and a relevant degree in psychology, counseling, or social work. Familiarity with case management software, documentation standards, and possibly certifications like a state counseling license or associate credential are typical requirements. Strong interpersonal skills, empathy, and the ability to build rapport help entry level counselors connect effectively with clients and colleagues. These competencies are crucial for providing effective support, maintaining ethical standards, and fostering positive client outcomes.

What does an entry level counselor do?

An entry level counselor provides support and guidance to individuals, often under the supervision of more experienced counselors. Their duties may include conducting intake assessments, helping clients set goals, facilitating group or individual counseling sessions, and maintaining client records. They often work in schools, community agencies, or healthcare settings, assisting clients with issues like stress, family relationships, or academic challenges. Entry level counselors use basic counseling techniques and refer clients to specialized resources when needed.

What types of support and supervision can an entry level counselor expect in their first year?

Entry level counselors typically receive regular supervision from experienced, licensed professionals to help them navigate client cases and develop their skills. Most organizations offer weekly or bi-weekly meetings for reviewing client progress, discussing challenges, and ensuring ethical standards are met. New counselors may also participate in team meetings, training sessions, and case consultations to foster collaboration and continued learning. This supportive environment helps build confidence and paves the way for professional growth within the organization.
What are the most commonly searched types of Counselor jobs in Rochester, MI? The most popular types of Counselor jobs in Rochester, MI are:
What are popular job titles related to Entry Level Counselor jobs in Rochester, MI? For Entry Level Counselor jobs in Rochester, MI, the most frequently searched job titles are:
What cities near Rochester, MI are hiring for Entry Level Counselor jobs? Cities near Rochester, MI with the most Entry Level Counselor job openings:
Infographic showing various Entry Level Counselor job openings in Rochester, MI as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, 2% Temporary, 2% Contract, and 1% Summer. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $48,200 per year, or $23.2 per hour.

Entry Level Mortgage Collections

United Wholesale Mortgage

Pontiac, MI • On-site

$18.25 - $24.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago


United Wholesale Mortgage rating

7.8

Company rating: 7.8 out of 10

Based on 98 frontline employees who took The Breakroom Quiz

96th of 150 rated financial services


Job description

The Customer Advocate serves as the first line of defense for all past-due loans, supporting customers from the moment a loan becomes delinquent until the loan is brought current or transitioned to Loss Mitigation, Bankruptcy or Foreclosure
This role focuses on advocacy, engagement, resolution, and retention while ensuring compliance with all regulatory and investor requirements. Customer Advocates work with loans at any stage of delinquency, proactively engaging customers to understand their situation, provide solutions, and help bring accounts current whenever possible. The goal is to prevent escalation through timely, empathetic, and effective intervention.
This role requires 100% onsite attendance in our Pontiac office. The shifts are 10am-7pm or 11am-8pm Monday-Friday.
WHAT YOU WILL BE DOING
  • Serve as the primary point of contact for customers with past-due loans at any delinquency stage.
  • Initiate outbound calls and manage inbound inquiries to resolve delinquent loan accounts.
  • Identify the root cause of delinquency through active listening and financial discovery.
  • Educate customers on loan status, payment expectations, and consequences of continued delinquency.
  • Assist customers in bringing accounts current using approved options, including:
    • Reinstatements
    • Promise to Pay (PTP) arrangements
    • Repayment Plans
    • Forbearance options
  • Monitor and follow up on active payment arrangements to ensure adherence and success.
  • Determine when a loan should be escalated and transitioned to Loss Mitigation (LM) based on customer hardship, delinquency progression, or policy requirements.
  • Act as an advocate for the customer while balancing risk, compliance, and investor guidelines.
  • Maintain accurate, detailed, and timely documentation of all borrower interactions in the loan servicing system.
  • Ensure full compliance with all applicable regulations and policies, including FDCPA, RESPA, CFPB, and state-level guidelines.
  • Meet or exceed performance metrics related to resolution rates, call quality, compliance, and customer experience.

WHAT WE NEED FROM YOU
Must-Have Qualifications
  • High school diploma or equivalent required; associate or bachelor's degree preferred.
  • Preferred: 1+ years of experience in mortgage servicing, collections, loss mitigation, or customer advocacy.
  • Working knowledge of delinquency cycles, mortgage loan terms, and default resolution strategies.
  • Strong understanding of customer hardship conversations and financial counseling techniques.
  • Excellent verbal and written communication skills.
  • Proven ability to de-escalate difficult conversations with empathy and professionalism.
  • High attention to detail with strong documentation and system navigation skills.
  • Preferred: Proficiency in Microsoft Office (Word, Excel, Outlook) and loan servicing platforms (e.g., MSP).

Nice-to-Have Qualifications
  • Knowledge of Bankruptcy and Foreclosure referral processes.
  • Bilingual capabilities (Spanish/English strongly preferred).

THE PLACE & THE PERKS
Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It's all happening on UWM's campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.
It's no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It's at the very heart of how we treat each other, our clients and our community. Whether it's providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.
From the team member that holds a door open to the one that helps guide your career, you'll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you'll be welcomed here. Accepted here. And empowered to Be You Here.
More reasons you'll love working here include:
  • Paid Time Off (PTO) after just 30 days
  • Additional parental and maternity leave benefits after 12 months
  • Adoption reimbursement program
  • Paid volunteer hours
  • Paid training and career development
  • Medical, dental, vision and life insurance
  • 401k with employer match
  • Mortgage discount and area business discounts
  • Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
  • Wellness area, including an in-house primary-care physician's office, full-time massage therapist and hair salon
  • Gourmet cafeteria featuring homemade breakfast and lunch
  • Convenience store featuring healthy grab-and-go snacks
  • In-house Starbucks and Dunkin
  • Indoor/outdoor café with Wi-Fi

DISCLAIMER
All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting "Apply for this job online" you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.

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