Entry Level Computer Science Jobs in Estes Park, CO

Position: System Administrator I

Location: Boulder, CO- Hybrid

Terms: Full Time

Clearance: Public Trust

Travel: 0-10%

RIVA Solutions is a mission-driven IT services company supporting Federal agencies through digital transformation, modernization, and innovative technology solutions. We help customers solve complex challenges while supporting missions that matter.

The System Administrator I supports NOAA's Earth System Research Laboratories (ESRL) and the N-Wave national network program by providing entry-level systems administration and IT operations support across research, scientific computing, and enterprise environments.

RIVA Solutions is seeking a System Administrator I to support IT operations in a Federal scientific research environment. This role provides foundational systems administration, customer support, asset management, and operational support services while developing expertise across enterprise infrastructure, cybersecurity, and Federal IT operations.

• Maintain data files and control procedures for networked personal computers and desktop systems connected to enterprise servers.
• Ensure system security and data integrity through user account administration, password management, and resource monitoring.
• Perform daily system backups and file restoration activities as required.
• Monitor system availability and respond to routine user support requests.
• Assist with installation, configuration, and maintenance of hardware and software on Windows systems.
• Support IT asset tracking and inventory management using tools such as Sunflower.
• Triage, document, and track user trouble tickets; escalate issues as appropriate.
• Perform media sanitization and assist with equipment disposal activities in accordance with policy requirements.
• Maintain detailed operational logs documenting system behavior and issues encountered.
• Assist with creation and maintenance of systems documentation, operating procedures, and maintenance guides.
• Support compliance with Federal cybersecurity requirements including FISMA and NIST standards.
• Participate in on-call rotations supporting N-Wave network operations as required.

• Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent experience.
• Experience with ticketing system such as Service Desk Plus or similar systems.
• Strong knowledge of Windows systems and experience supporting these systems.
• Working knowledge of networking concepts including LAN, WLAN, TCP/IP, DNS, and DHCP.
• Familiarity with Microsoft Office and standard business application suites.
• Strong attention to detail and ability to follow established procedures and operational guidelines.
• Strong written and verbal communication skills.
• Ability to obtain and maintain a Public Trust background investigation.
• U.S. Citizen or otherwise authorized to work in the United States.

• Foundational knowledge UNIX/Linux, and/or macOS operating systems.
• Experience with backup solutions such as Druva or similar technologies.
• Familiarity with monitoring, endpoint management, and asset tracking tools including BigFix and TeamViewer.
• Exposure to Federal cybersecurity frameworks including FISMA, NIST 800-53, and Risk Management Framework (RMF).
• Experience using IT service management or ticketing platforms.
• Experience supporting macOS managed environments using Jamf Pro and Apple Business Manager.
• Interest in atmospheric research, scientific computing, or high-performance computing environments.
• CompTIA A+, Network+, Security+, or equivalent certification (or actively pursuing certification).

$75,000

• Paid Time Off / Sick Leave
• Health, Dental, and Vision Coverage
• Life Insurance
• 401(k) Retirement Plan with Company Match
• HSA/FSA Spending Accounts
• Long- and Short-Term Disability
• Pet Insurance
• Wellness Program Initiatives
• RIVA Flex (Flexible Hours and Hybrid Support, where applicable)
• Additional Workplace Benefits

RIVA Solutions is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic.