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Entry Level Computer Engineering Technology information
What is the difference between Entry Level Computer Engineering Technology vs Entry Level Computer Hardware Technician?
| Aspect | Entry Level Computer Engineering Technology | Entry Level Computer Hardware Technician |
|---|---|---|
| Credentials | Associate degree in Computer Engineering Technology | Associate degree or certification in computer hardware or related field |
| Work Environment | Design, testing, and development of computer systems; labs and engineering settings | Installing, repairing, and maintaining hardware; service centers and client sites |
| Employer & Industry | Tech companies, engineering firms, manufacturing | IT service providers, retail, and corporate IT departments |
Entry Level Computer Engineering Technology focuses on designing and testing computer systems, while Entry Level Computer Hardware Technicians primarily install and repair hardware components. Both roles require similar certifications and often overlap in work environments, but they serve different functions within the tech industry.
Support Analyst (End User Support - Engineering, Technology)
Peloton Computer Enterprises LtdCalgary, AB • On-site
Full-time
Posted 20 days ago
Job description
Support Analyst (End User Support - Engineering, Technology)
Reports To: Implementation Services Manager
Job Summary:
The Support Analyst will provide support and guidance to users experiencing technical issues relating to Peloton's Software Systems.
Job Schedule:
- Work out of Calgary office (in office)
- Monday - Friday
Primary Job Responsibilities:
- Provides technical support and guidance to resolve users problems
- Communicates with users via phone, chat, email, and/or a support ticketing system to assess the scope of the problem and determine what, if any, resolution steps users have performed
- Maintains knowledge of technical innovations, trends, and best practices within Peloton software offerings
Other duties:
- Performs other related duties as assigned.
Requirements:
- Completed Post secondary education in a related field (Engineering, Technologist, Information Technology, Computer Science, etc)
- Tech savvy with knowledge of software and databases
- Good understanding of computer systems, mobile devices and other tech products
- Ability to diagnose and resolve basic technical issues
- Proficiency in English
- Excellent communication skills
- Customer-oriented and cool-tempered
Nice to Have:
- Prior experience providing field operator software system support
- Oil & Gas Industry knowledge
- Familiarity with Field Data Capture systems such as PVR, Avocet, FieldView, Prodman as well as Peloton's ProdView
- Experience with MS Excel
Application process:
- Apply with both your resume and cover letter
- In your cover letter, please answer the following: Describe a time when you had to solve a unique problem in a previous job. Describe the situation, what you did to help solve the problem, and what you learned in the process.
About Peloton
The Peloton Platform energizes the oil and gas digital transformation through mobility, automation, and data integration by providing fully integrated well data lifecycle, production data lifecycle and land data management solutions. Today, over 600 oil and gas clients worldwide rely on Peloton technology to equip their stakeholders with the tools and information necessary to manage, simplify and optimize their operations. For more information, visitwww.peloton.com.
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