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Entry Level Claims Specialist Jobs (NOW HIRING)

The AF Group

Medical Only Claims Spec I/II

Lansing, MI · On-site

SUMMARY: (Brief 3-5 sentence paragraph outlining the main purpose of the job) The Medical Only Claims Specialist I is an entry level claims role. The incumbent is expected to be proficient with the ...

The AF Group

Medical Only Claims Spec I/II

Lansing, MI · On-site

The Medical Only Claims Specialist I is an entry level claims role. The incumbent is expected to be proficient with the Claims unit, policies, processes, procedures, and terminology. The Medical Only ...

The AF Group

Medical Only Claims Spec I/II

Lansing, MI · On-site

SUMMARY: (Brief 3-5 sentence paragraph outlining the main purpose of the job) The Medical Only Claims Specialist I is an entry level claims role. The incumbent is expected to be proficient with the ...

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Entry Level Claims Specialist information

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$43

How much do entry level claims specialist jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for entry level claims specialist in the United States is $23.50, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $25.72 per hour, depending on experience, location, and employer.

Is an entry level claims specialist a hard job?

An entry level claims specialist job involves reviewing insurance claims, assessing documentation, and determining coverage, which requires attention to detail and good communication skills. The role can be challenging due to the need to interpret policies accurately and handle customer inquiries, but it is generally manageable for those with basic insurance knowledge and a willingness to learn. Training and familiarity with claims processing systems help ease the workload for new employees.

What are the key skills and qualifications needed to thrive as an entry level claims specialist?

To thrive as an Entry Level Claims Specialist, you need strong analytical abilities, attention to detail, and a foundational understanding of insurance policies, typically supported by a high school diploma or associate degree. Familiarity with claims management software, Microsoft Office Suite, and, in some cases, an insurance adjuster license are commonly required. Excellent communication, customer service, and time management skills help you stand out in this role. These skills ensure accurate claim processing, customer satisfaction, and efficient resolution of claims, which are critical to an organization's reputation and operational success.

What does an entry level claims specialist do?

An Entry Level Claims Specialist is responsible for reviewing, processing, and investigating insurance claims to determine their validity and ensure proper payment. They gather relevant information from policyholders, witnesses, and other parties, and work with more senior claims adjusters or supervisors for complex cases. This role often involves customer service tasks, such as answering policyholder questions and explaining coverage details. Entry Level Claims Specialists also document their findings and maintain accurate records for each claim. The goal is to ensure claims are handled efficiently, fairly, and in compliance with company policies.

What does a typical day look like for an entry level claims specialist, and how do they interact with other departments?

As an Entry Level Claims Specialist, your day typically involves reviewing new claims, gathering supporting documentation, and communicating with policyholders to clarify details. You'll also coordinate with adjusters, underwriters, and sometimes legal teams to ensure claims are processed accurately and efficiently. Frequent collaboration with customer service and data entry teams is common, especially when resolving discrepancies or escalating complex cases. This teamwork helps provide a thorough and timely service to clients while giving you exposure to various areas within the insurance organization.

What is the difference between Entry Level Claims Specialist vs Claims Adjuster?

AspectEntry Level Claims SpecialistClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer an associate degreeHigh school diploma; some positions may require licensing or certification
Work EnvironmentOffice setting, customer service interactions, data entryFieldwork and office work, investigating claims
Employer & Industry UsageInsurance companies, government agenciesInsurance companies, third-party administrators
Common Search & Comparison IntentYesYes

Both roles involve working within the insurance industry, handling claims, and require similar educational backgrounds. An Entry Level Claims Specialist typically focuses on customer service and data entry in an office environment, while a Claims Adjuster may conduct field investigations and assess damages. The roles often overlap in entry-level positions, but Claims Adjusters may require additional licensing or certifications depending on the state or employer.

How to start a career in claims?

To start a career as an Entry Level Claims Specialist, gain a high school diploma or equivalent, and develop skills in customer service, attention to detail, and basic computer proficiency. Entry-level roles often require on-the-job training, and obtaining relevant certifications such as the Certified Claims Professional (CCP) can enhance prospects. Internships or related experience in insurance or customer service can also be beneficial.
More about Entry Level Claims Specialist jobs
What cities are hiring for Entry Level Claims Specialist jobs? Cities with the most Entry Level Claims Specialist job openings:
What are the most commonly searched types of Claims Specialist jobs? The most popular types of Claims Specialist jobs are:
What states have the most Entry Level Claims Specialist jobs? States with the most job openings for Entry Level Claims Specialist jobs include:
Entry Level Claims Specialist jobs near you
Infographic showing various Entry Level Claims Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $48,885 per year, or $23.5 per hour.

Entry Level Claims Adjuster

Zurich Insurance Company Ltd.

Stevens Point, WI • On-site

Full-time

Medical, Life, Retirement

Posted 13 days ago

Job description

Where will your career take you next? Let’s find out together.

About Travel Guard

This role is part of our Travel Guard team. Travel Guard is a leading travel insurance brand, serving millions of leisure and business travellers worldwide. Established in 1982 we offer a comprehensive portfolio of travel insurance solutions and global assistance services. Travel Guard operates service centres across Asia, Europe, and the Americas, ensuring 24/7 support to help travellers navigate unexpected circumstances that may disrupt their plans. Travel Guard became part of Zurich Cover-More in December 2024.

Travel Guard is seeking an Entry Level Claims Adjuster within a 150-mile radius of Stevens Point, WI. We’re seeking empathetic, dependable, detailed, and service-minded individuals who are dedicated to delivering exceptional customer experiences and are excited to grow in the insurance industry. No claims or insurance experience? No problem — we’ll provide all the training you need to succeed. 

What you’ll be doing:

In this role you will assess and investigate travel-related claims, applying policy guidelines, and ensuring timely resolutions within 30-45 days while maintaining clear communication with stakeholders.

  • Provide exceptional customer support to claimants throughout the claims process
  • Spend 50-75% of your time conversing with stakeholders to ensures claims are efficiently brought to a final resolution within 30-45 days 
  • Assess new and existing claims for coverage, conduct claim investigations and establish clear claim action plan for timely claim resolutions 
  • Communicate with claimants using empathy to gather necessary documentation 
  • Apply policy guidelines to determine coverage and claim validity 
  • Maintain detailed claim records within the internal claims systems 
  • Comply with all statutory and regulatory requirements in all applicable jurisdictions 
What skills and experience you’ll bring on this journey:
  • Minimum of a high school diploma or equivalent
  • 1-2 years of customer service experience  
  • Be eager to learn new skills within the claims and insurance industry
  • Excellent written and verbal communication skills 
  • An eye for details, supporting thorough investigations and precise documentation 
  • A willingness to obtain your State Specific Adjuster Licensing within 6 months of employment 
  • Live within 150 miles of Stevens Point, WI and willing to commute into the office 2-3 days per month if outside of a commutable distance.
Why you’ll love working with us!

We value optimism, caring, togetherness, results-orientation, and forward-thinking.  

We have more than 3000 employees worldwide. We are a global group of digital specialists, actuaries, marketers, doctors, nurses, case managers, claims specialists, finance experts, customer service and corporate services professionals. We share a global purpose to look after travellers, at every step of their journey. 

Job flexibility. We understand the importance of making sure that work fits into your life, not the other way around. Our hybrid approach ensures you can maintain work-life balance with the flexibility of 3 days in the office and 2 days working from home. 

 

Career growth. This is an extremely exciting time for us at Zurich Cover-More, as we rapidly expand our business across the globe. We’re committed to helping our people thrive through a comprehensive onboarding experience, continuous professional development, and a supportive work environment that empowers growth at every stage of your career.

 

Take the time you need, for you and your community. We encourage you to take the time you need when you need it. We offer regular annual and personal leave benefits along with volunteer leave and a comprehensive paid parental leave scheme. 

 

Investing in your health and your future. We offer a competitive high-deductible health plan, EAP programs and access to health and well-being activities along with 401(k) program with employer matching to help you plan for your future.  

 

Diversity and inclusion. We respect who you are and thoroughly embrace diversity. Wherever life has taken you, we welcome you to bring your whole self to work. Just be you – because that’s exactly who we’re looking for.

Apply today and let’s go to great places together!

At Zurich Cover-More, we’re proud to be one of the world’s leading travel insurance and assistance providers. Each year, we protect more than 20 million travellers worldwide, making sure we’re there every step of their journey with proactive care, personalised cover and specialist support. Zurich Cover-More partners with many of the world’s best-known brands – think major airlines, travel giants, top banks, credit card providers, and large retailers – to deliver more care, more cover, for all.

Launched in December 2024, Zurich Cover-More is the global travel brand of Zurich Insurance Group, one of the world’s leading multi-line insurers. Our family of customer-facing brands includes trusted names like Travel Guard, Cover-More Travel Insurance, Travelex Insurance, Universal Assistance, World Travel Protection, Freely, and Blue Insurance. Together, we’re redefining what it means to travel safely and with confidence. Whether it’s a long-awaited holiday, a last-minute business trip, or an unexpected detour, we deliver in the moments that matter.

Apply