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Entry Level Call Center Representative Jobs in Lancaster, PA

Revelare Kitchens

Call Center Representative

York, PA · On-site

$13 - $16/hr

Income based on skill set, reps can expect to earn a base pay of $13-$16 an hour or more ... Recruiting, telemarketing, management, inside sales, call center, lead generating, appointment ...

Randstad

Onsite Call Center Representative

Harrisburg, PA · On-site

$18.99 - $19/hr

As a Call Center Representative, you are the voice of the company. You will handle inbound inquiries regarding account balances, toll charges, and general updates.Location: Harrisburg, PA (Onsite ...

AMMEGA

Call Center Representative

Reading, PA · On-site

$15.25 - $19.25/hr

A day in the life of a CSR can look like Service customer requests for quotes and orders received through multiple channels of communication. Convert quotes to orders. Consult with sales, engineering ...

Randstad

On-Site Call Center Representative

Harrisburg, PA · On-site

$18.99 - $19/hr

As a Call Center Representative, you are the voice of the company. You will handle inbound inquiries regarding account balances, toll charges, and general updates.Location: Harrisburg, PA (Onsite ...

PeopleShare

On Site Accountant

Lancaster, PA

$75K - $80K/yr

We have openings for receptionist, data entry, customer service, customer service associate, customer service representative, customer service specialist, call center customer service, collections ...

TPI Global

Clerk-Arbitration

Manheim, PA · On-site

$13.75 - $17.75/hr

Client Service Representative The Client Service Representative (Call Center Rep) position entails serving as the primary customer support for our contact center. Success in this position requires ...

Tech Providers

Clerk-Arbitration

Manheim, PA · On-site

$14 - $17/hr

Client Service Representative Location: Manheim, PA (Onsite) Duration: 12+ Months (Contract) The Client Service Representative (Call Center Rep) position entails serving as the primary customer ...

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Entry Level Call Center Representative information

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How much do entry level call center representative jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for entry level call center representative in Lancaster, PA is $17.41, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $18.70 per hour, depending on experience, location, and employer.

What is an entry level call center representative?

An Entry Level Call Center Representative handles inbound or outbound customer calls to provide support, answer questions, or resolve issues. They follow scripts, use company systems to log interactions, and may assist with sales or troubleshooting. Strong communication skills, patience, and problem-solving abilities are essential. Training is usually provided, and no prior experience is typically required.

What does an entry level call center representative do?

A typical workday for an Entry Level Call Center Representative involves answering inbound calls or making outbound calls to assist customers with questions, resolve issues, or provide information about products and services. You'll spend most of your day at a computer workstation, navigating company databases and documenting interactions. The role often includes working as part of a team under the guidance of a supervisor, with scheduled break times and periodic performance evaluations. While the work can be fast-paced, it provides valuable experience in customer service and can lead to advancement opportunities within the company.

What are the key skills and qualifications needed to thrive as an entry level call center representative?

To thrive as an Entry Level Call Center Representative, you need strong communication skills, attention to detail, basic computer literacy, and typically at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is often required, though on-the-job training is commonly provided. Patience, active listening, and a positive attitude help individuals excel in high-volume, customer-focused environments. These abilities are crucial for resolving customer issues efficiently and maintaining high levels of customer satisfaction.

Can I get an entry level call center representative job with no experience?

Entry level call center representative positions typically do not require prior experience, focusing instead on communication skills, customer service ability, and a willingness to learn. Many employers provide on-the-job training and may consider candidates with limited or no previous work experience. Basic computer skills and a professional attitude are often sufficient to qualify for such roles.

How do I become an entry level call center representative with no experience?

To become an entry level call center representative with no experience, focus on developing strong communication and customer service skills, which can be demonstrated through volunteer work or part-time roles. Many employers provide on-the-job training, so having a positive attitude and basic computer skills can help you get started; certifications in customer service or call center software can also improve your chances.

Is an entry level call center representative a good entry-level position?

An entry level call center representative is a common entry-level job that provides customer service experience, communication skills, and familiarity with call center software. It often requires basic computer skills and offers opportunities for advancement into supervisory or specialized roles. The position can be a good starting point for those seeking to develop interpersonal skills and gain industry experience.

What are the most commonly searched types of Call Center Representative jobs in Lancaster, PA?

The most popular types of Call Center Representative jobs in Lancaster, PA are:

What are popular job titles related to Entry Level Call Center Representative jobs in Lancaster, PA?

For Entry Level Call Center Representative jobs in Lancaster, PA, the most frequently searched job titles are:

What job categories do people searching Entry Level Call Center Representative jobs in Lancaster, PA look for?

The top searched job categories for Entry Level Call Center Representative jobs in Lancaster, PA are:

What cities near Lancaster, PA are hiring for Entry Level Call Center Representative jobs?

Cities near Lancaster, PA with the most Entry Level Call Center Representative job openings:

Entry Level Call Center Representative jobs near you
Infographic showing various Entry Level Call Center Representative job openings in Lancaster, PA as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 19% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $36,208 per year, or $17.4 per hour.

Call Center Representative

Essig Plumbing, Heating and Cooling

Reading, PA • On-site

$15.25 - $19.25/hr

Other

Medical, Dental, Vision, Life, PTO

Re-posted 19 days ago

Job description

Call Center Representative

Essig Plumbing & Heating LLC is one of the fastest growing and top rated HVAC service companies in Berks county. Due to rapid growth, we are looking to hire immediately and have great advancement opportunities available. If you are hardworking, honest and take pride in providing excellent customer service we are looking for you!

Why Work for Essig:

  • Paid Time Off!
  • Health, Dental, Vision and Life Insurance
  • Managers work with your schedule – We are a Family Sensitive workplace and believe in balance
  • Opportunity for Advancement! We are a fast growing company that believes in growing our employees and hiring from within first

The role of the Call Center Representative is to book service appointments and do whatever is necessary to promote customer satisfaction.

Qualifications:

  • Develop a proven track record in customer service
  • IT competent; good typist and proficient with phone systems
  • Experience with CRM software
  • Ability to build trust and demonstrate empathy
  • Detailed oriented with strong organizational and communication skills
  • Team oriented: teachable; earned respect
  • Believes in, promotes, and lives out the company's visions and values

Job Duties:

  • Convert incoming customer calls into booked service appointments
  • Deliver call scripts with an authentic cadence; be clear, compelling and personable
  • Respond to customer requests, resolving issues and promoting the brand
  • Be professional and establish customer rapport
  • Participate in training to boost booked calls and practice outbound calling
  • Adhere to the company's plan for resolving customer complaints quickly and favorably
  • Maintain and update customer database with complete and accurate information
  • Plant the seed for the Essig Service Partner Plan
  • Responsible to meet the needs of the 3-Day Call Board

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