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Entry Level Call Center Representative Jobs in Augusta, GA

Innovation At Work

Call Center Representative

Augusta, GA · On-site

$12.50 - $15.75/hr

Essential Duties & Responsibilities (included but not limited to) The candidate shall possess the ability to operate a switchboard with speed and accuracy. Ability to supervise subordinates. Ability ...

RemX

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Sales Representative

Augusta, GA · On-site

$17/hr

Sales Representative Location: Augusta, GA (Onsite) Pay: $17/hr + Monthly Performance Bonuses ($400 ... Call center and sales experience required * Comfortable with upselling, cross-selling, and ...

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RemX

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Customer Service and Sales Representative

Augusta, GA · On-site

$17/hr

If you have call center experience, sales experience, or a strong desire to succeed in a ... Successful representatives are confident communicators who can balance empathy, problem-solving ...

Apptad, Inc.

Customer Support

Augusta, GA · On-site

$14 - $18/hr

Retention call center agents Location: ONSITE Augusta, GA 30907 The candidate Should be comfortable working any shift from 8 AM EST - 8 PM EST (Monday- Friday) and mandatory 1-2 hrs of overtime on ...

Apptad

Customer Support

Augusta, GA · On-site

$16 - $20.50/hr

Retention call center agents Location: ONSITE Augusta, GA 30907 The candidate Should be comfortable working any shift from 8 AM EST - 8 PM EST (Monday- Friday) and mandatory 1-2 hrs of overtime on ...

RemX

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Customer Sales Representative

Augusta, GA · On-site

$17/hr

RemX is hiring Customer Service Retention & Sales Representatives Location: Augusta GA 30907 ... Preferred Qualifications * 2+ years of call center or high-volume customer service experience.

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RemX

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Sales/Retention Agent

Augusta, GA · On-site

$17/hr

This is an inbound call center position. Customer Service Retention & Sales Representative Location: Augusta, GA 30907 Pay: $17.00/hour + Performance-Based Bonuses (Average $400-$450/month; top ...

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Entry Level Call Center Representative information

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How much do entry level call center representative jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for entry level call center representative in Augusta, GA is $16.84, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $18.08 per hour, depending on experience, location, and employer.

What is an entry level call center representative?

An Entry Level Call Center Representative handles inbound or outbound customer calls to provide support, answer questions, or resolve issues. They follow scripts, use company systems to log interactions, and may assist with sales or troubleshooting. Strong communication skills, patience, and problem-solving abilities are essential. Training is usually provided, and no prior experience is typically required.

Is an entry level call center representative a good entry-level position?

An entry level call center representative is considered a suitable entry-level position for individuals seeking customer service experience, communication skills development, and basic computer proficiency. It often requires minimal prior experience and offers opportunities for skill growth, making it a common starting point in the customer service industry.

How do you get an entry level call center representative job with no experience?

To get an entry level call center representative job with no experience, focus on developing strong communication and customer service skills, and highlight any relevant soft skills such as patience and problem-solving on your resume. Many employers provide on-the-job training, so demonstrating enthusiasm and a willingness to learn can improve your chances. Certifications in customer service or communication tools like CRM software can also be beneficial.

What are the key skills and qualifications needed to thrive as an entry level call center representative?

To thrive as an Entry Level Call Center Representative, you need strong communication skills, attention to detail, basic computer literacy, and typically at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is often required, though on-the-job training is commonly provided. Patience, active listening, and a positive attitude help individuals excel in high-volume, customer-focused environments. These abilities are crucial for resolving customer issues efficiently and maintaining high levels of customer satisfaction.

Can I work in an entry level call center representative without experience?

Entry level call center representative positions typically do not require prior experience, as they focus on customer service skills, communication, and basic computer knowledge. Employers often provide training on company-specific systems and procedures, making it accessible for candidates with little or no previous call center experience.

What does an entry level call center representative do?

A typical workday for an Entry Level Call Center Representative involves answering inbound calls or making outbound calls to assist customers with questions, resolve issues, or provide information about products and services. You'll spend most of your day at a computer workstation, navigating company databases and documenting interactions. The role often includes working as part of a team under the guidance of a supervisor, with scheduled break times and periodic performance evaluations. While the work can be fast-paced, it provides valuable experience in customer service and can lead to advancement opportunities within the company.

How to be an entry level call center representative for beginners?

To become an entry-level call center representative, focus on developing strong communication and active listening skills, and familiarize yourself with customer service software and scripts. A high school diploma or equivalent is typically required, and some employers may prefer basic computer skills and a friendly, patient attitude. Training is often provided on the job to teach company-specific procedures and product knowledge.

What are the most commonly searched types of Call Center Representative jobs in Augusta, GA?

The most popular types of Call Center Representative jobs in Augusta, GA are:

What are popular job titles related to Entry Level Call Center Representative jobs in Augusta, GA?

For Entry Level Call Center Representative jobs in Augusta, GA, the most frequently searched job titles are:

What job categories do people searching Entry Level Call Center Representative jobs in Augusta, GA look for?

The top searched job categories for Entry Level Call Center Representative jobs in Augusta, GA are:

What cities near Augusta, GA are hiring for Entry Level Call Center Representative jobs?

Cities near Augusta, GA with the most Entry Level Call Center Representative job openings:

Entry Level Call Center Representative jobs near you

Call Center Representative

Vish Consulting IT

Augusta, GA • On-site

$17/hr

Contractor

Re-posted 16 hours ago

Job description

Position: Call Center Customer Service Representative

Location: Augusta, GA-Onsite

Duration: 4-6 months

Type: Contract

General Function: The Call Center Customer Service Representative is responsible for handling customer telephone calls in English and spanish while delivering exceptional customer service. The role focuses on resolving customer inquiries efficiently during the first interaction, educating customers on bank products and services, and identifying opportunities to upsell and cross-sell based on customer needs. The position requires adherence to the bank’s policies, procedures, and risk framework to ensure a positive and compliant customer experience.

Key Responsibilities:

-Handle inbound customer calls in a professional and courteous manner

-Communicate fluently in English 

-Provide accurate information regarding banking products, services, and policies

-Resolve customer inquiries during the initial call without unnecessary transfers

-Complete required follow-ups within committed timelines

-Maintain strict customer confidentiality and comply with departmental policies

-Accurately enter, update, and verify customer information in internal systems

-Initiate and complete documentation and request forms as required

-Effectively use computer systems for call tracking, troubleshooting, and data entry

-Educate customers on bank products and services, including upselling and cross-selling when appropriate

-Identify and suggest improvements to processes that enhance productivity and customer satisfaction

-Continuously update knowledge of banking products, services, and procedures

-Perform additional duties as assigned

Minimum Qualifications Skills:

-High school diploma or equivalent required

-Basic computer skills with the ability to perform data entry

-Knowledge of banking products and procedures is an advantage

-Prior customer service or call center experience preferred

-Excellent verbal communication and telephone etiquette

-Strong problem-solving skills and customer-focused attitude

-Ability to work in a fast-paced, onsite call center environment