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Entry Level Bilingual Spanish Call Center Customer Service Representative Jobs

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Bilingual Customer Service Representative

$17/hr

Bilingual Customer Service Representative Department: Call Center Employment Type: Full Time ... Spanish ) Call Center Customer Service Representative responsible for efficient and courteous ...

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Entry Level Bilingual Spanish Call Center Customer Service Representative information

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How much do entry level bilingual spanish call center customer service representative jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for entry level bilingual spanish call center customer service representative in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.75 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Bilingual Spanish Call Center Customer Service Representative vs Customer Support Specialist?

AspectEntry Level Bilingual Spanish Call Center Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; bilingual Spanish requiredHigh school diploma or equivalent; may require additional certifications
Work EnvironmentCall center, inbound/outbound calls, fast-pacedOnline or in-office, handling customer inquiries via chat, email, or phone
Industry UsageCommon in telecommunications, retail, and service industriesUsed across various industries including tech, retail, and healthcare

While both roles involve assisting customers, the Entry Level Bilingual Spanish Call Center Customer Service Representative primarily handles inbound or outbound calls in a call center setting, focusing on customer service and support. The Customer Support Specialist may work through multiple channels like chat or email and often requires broader technical or product knowledge. Both roles are entry-level and require bilingual skills, but the call center role emphasizes call handling in a high-volume environment.

What cities are hiring for Entry Level Bilingual Spanish Call Center Customer Service Representative jobs?

Cities with the most Entry Level Bilingual Spanish Call Center Customer Service Representative job openings:

What are the most commonly searched types of Bilingual Spanish Call Center Customer Service Representative jobs?

The most popular types of Bilingual Spanish Call Center Customer Service Representative jobs are:

What states have the most Entry Level Bilingual Spanish Call Center Customer Service Representative jobs?

States with the most job openings for Entry Level Bilingual Spanish Call Center Customer Service Representative jobs include:

Entry Level Bilingual Spanish Call Center Customer Service Representative jobs near you

Bilingual Spanish Call Center Representative

MCI Careers

Killeen, TX • On-site

$7.25 - $14/hr

Full-time

Re-posted 27 days ago

Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

Are you fluent in Spanish and English and passionate about helping others? We’re looking for Bilingual Spanish Call Center Representatives who can deliver exceptional customer support in both languages. If you thrive in a fast-paced environment and enjoy solving problems, we’d love to hear from you!

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:

  • Manage inbound and outbound calls in both Spanish and English.
  • Provide clear and accurate communication across both languages.
  • Assist customers with billing inquiries, account updates, and general support.
  • Document customer interactions with precision and attention to detail.
  • Escalate complex issues to the appropriate teams when necessary.
  • Adhere to company policies and procedures during all customer interactions.
  • Achieve daily and monthly performance targets.

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • Must be 18 years or older.
  • High school diploma or GED.
  • Bilingual fluency in English and Spanish (spoken and written).
  • Strong listening and interpersonal communication skills.
  • Ability to work flexible shifts, including weekends and holidays.
  • Excellent attention to detail and organizational abilities.

Preferred:

Previous experience in a bilingual customer service or call center role.

MCI Careers logo

About MCI Careers

Sourced by ZipRecruiter

MCI Careers is a noted global leader in the Business Process Outsourcing (BPO) industry located in Ashburn, VA, US. Recognized for delivering robust customer engagement services, tech integrations, and consulting, they serve numerous world-class brands and governmental bodies. MCI Careers was established in 2009 by Anthony Marlowe following the purchase of his prior BPO company which boasted over 3,200 employees. The company has set a mission to provide opportunities for people who seek continuous improvement and personal growth through their professional journey.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Ashburn, VA, US

Social media

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