Entry Level Audio Mastering Jobs (NOW HIRING)

Emergency Communication Specialist I
Employment Type: 0 - Full-time Regular
Pay Range: $60,000.00 - 88,301.00
Location: Castle Rock, CO
Elected Office / Department: SHERIFF
Job Number: req3304
Closing Date: 12/31/2026
The Emergency CommunicationsSpecialist I (ECS I) is a vital, entry-level position focused exclusively onemergency and non-emergency call taking-the single most critical foundation forbuilding a successful career in public safety communications. Classified as afirst responder, an ECS I serves as the primary link between the public andemergency services, mastering emergency call processing and Emergency MedicalDispatch (EMD).
The role calls for confident, dependable individuals who take initiative and make rapid, well-reasoned decisions in demanding, high-pressure situations. Success in this position requires composure, adaptability, and unwavering resilience under stress.
Schedule:
10-hour shifts Sunday-Wednesday OR Wednesday-Saturday (Day shift 6:00am - 4:00pm/Swing shift 2:00pm -12:00 am/Night shift 9:00pm - 7:00am).
Includes mandatory on-call shifts and mandatory overtime
Salary & Benefits:
While the full salary range for the Emergency Communications Specialist I is $60,000-$88,301 annually, generally the hiring range is $60,000-$73,584 annually. Qualifications, education and experience as it relates to the position will be taken into consideration when determining hiring salary.
Douglas County offers an excellent comprehensive benefit package including but not limited to: Medical/Dental/Vision. For a more detailed overview please view the full benefit guide at EMPLOYEE BENEFITS GUIDE.
Essential Duties and Responsibilities:

• Answer, evaluate, and prioritize incoming calls for law enforcement, fire, EMS, and partner agencies, assessing situational urgency with speed and composure.
• Apply Emergency Medical Dispatch (EMD) protocols to deliver critical pre-arrival medical instructions to callers until first responders arrive on scene.
• Utilize computer-aided dispatch (CAD) systems, advanced location tracking tools, radio systems, and paging equipment to accurately log and dispatch emergency requests.
• Access state and national law enforcement databases (NCIC/CCIC) to accurately query and enter critical data regarding warrants, license plates, driving records, and stolen property.
• Provide guidance, information, and proper agency transfers for non-emergency public inquiries.
• Attend daily briefings to stay informed on ongoing activities, relaying unusual or high-risk situations to supervisors promptly.
• Represent the agency during community outreach, public education events, and public speaking engagements as needed.
• Demonstrate knowledge, and exemplify the highest standards of integrity, ethics, and professionalism both on and off duty, aligning with the values of the Douglas County Sheriff's Office and DR911.
• Maintain confidentiality at all times for citizens, emergency responders, and employees defined under HIPPA.
• Perform other related duties as assigned to support daily agency operations.

Minimum Requirements:

• High school diploma or GED.
• At least 18 years of age
• Valid Colorado driver's license.
• Ability to pass qualifying physical exams, polygraph, psychological and background investigation.
• Obtain required CCIC/NCIC, NENA Core Competencies, CPR and EMD certifications within 6 months of hire.
• Ability to manage, process, and respond to multiple simultaneous emergency requests with composure and precision.
• Ability to make rapid, sound decisions during high-stress situations, exercising critical thinking when standard operating procedures (SOPs) do not explicitly apply, in consultation with supervisors.
• Ability to communicate effectively with frantic, distressed, or irate callers to de-escalate situations and extract vital, actionable information quickly.
• Ability to interpret maps and apply comprehensive knowledge of local geography to guide field units and ensure accurate, timely dispatching.
• Ability to recall names, faces, numbers, incidents, and places.
• Ability to type accurately at a speed sufficient for real-time emergency recording, meticulously proofreading entries to ensure critical data integrity.
• Ability to express information clearly and professionally in both verbal and written formats across emergency and routine contexts.
• Ability to maintain sharp audio-visual perception to simultaneously monitor multiple computer screens (varying fonts/colors), process multiple concurrent audio streams, and operate radio equipment via headset.
• Ability to maintain regular predictable attendance. A reliable form of transportation for the performance of work responsibilities is required.
• Ability to work all shiftsin a 24/7 operation including: nights, weekends, holidays, on-call andmandatory overtime.

Note: Thesuccessful applicant must be able to perform ALL of the above job functions,unassisted, and at a pace and level of performance consistent with actual jobrequirements.
Disqualifications:
Applicants who have any disqualifying factors listed QUALIFICATIONS & DISQUALIFICATIONS will not be considered for employment at this time.
ADDITIONAL INFORMATION:
In the event of an emergency/disaster in or near the County, all County employees are expected to make every effort to be available to assist the County Manager, Elected/Appointed Officials and Department Directors to ensure the continued operation of any and all necessary County functions. This may mean being available to perform additional duties and hours beyond what is normally required. In the event that an exempt employee does work more than 40 hours a week in support of County operations during an emergency, such employee may receive overtime or other appropriate wage compensation in accordance with existing County policies or at the discretion of the County.