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Entry Level Airport Shuttle Driver Jobs in Iowa (NOW HIRING)

The size of the Mobility Services bus is comparable to an airport shuttle bus. Mobility Services also uses a minivan type vehicle. Applicants do need to hold a Commercial Driver's License, a Class B ...

Entry Level Airport Shuttle Driver information

What does an entry level airport shuttle driver do?

An Entry Level Airport Shuttle Driver is responsible for safely transporting passengers to and from airport terminals, hotels, and other destinations using a shuttle vehicle. They assist passengers with loading and unloading luggage, provide information about routes or schedules, and ensure a comfortable ride. Additionally, they follow all traffic laws, maintain a clean vehicle, and may handle basic customer service or fare collection duties as needed.

What are the key skills and qualifications needed to thrive as an entry level airport shuttle driver, and why are they important?

To thrive as an Entry Level Airport Shuttle Driver, you generally need a valid driver's license, a clean driving record, and familiarity with local routes and airport procedures. Experience with GPS navigation systems, basic vehicle maintenance, and sometimes a commercial driver’s license (CDL) are typically required. Outstanding customer service, punctuality, and strong communication skills help drivers create a positive experience for passengers. These skills and qualifications ensure passenger safety, efficient operations, and high customer satisfaction in a demanding transportation environment.

What are some common challenges faced by entry level airport shuttle drivers and how can they be managed?

Entry level airport shuttle drivers often encounter challenges such as navigating heavy airport traffic, adhering to strict pick-up and drop-off schedules, and providing excellent customer service to travelers who may be stressed or in a hurry. Managing these challenges involves maintaining strong communication with dispatch, being familiar with airport layouts and routes, and practicing patience and professionalism with passengers. Many employers provide ongoing training and support to help new drivers adapt quickly and succeed in this fast-paced environment.

What is the difference between Entry Level Airport Shuttle Driver vs Passenger Service Agent?

AspectEntry Level Airport Shuttle DriverPassenger Service Agent
Required CredentialsDriver's license, clean driving recordCustomer service certification, possibly a valid ID
Work EnvironmentOn the road, transporting passengers between airport and destinationsAirport terminal, customer service counters
Employer & Industry UsageTransportation companies, shuttle servicesAirports, airlines, travel agencies
Common Search & ComparisonYesYes

The main difference is that Entry Level Airport Shuttle Drivers focus on safely transporting passengers via vehicle, requiring a valid driver's license, while Passenger Service Agents handle customer interactions at terminals, often needing customer service skills and certifications. Both roles serve airport passengers but in different capacities and environments.

What are the most commonly searched types of Airport Shuttle Driver jobs in Iowa?

The most popular types of Airport Shuttle Driver jobs in Iowa are:

What cities in Iowa are hiring for Entry Level Airport Shuttle Driver jobs?

Cities in Iowa with the most Entry Level Airport Shuttle Driver job openings:

CDL Shuttle Driver (DOT)

83227 - DSM - GARAGE

Des Moines, IA • On-site

$21.10 - $22.30/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago


Job description

SP+ Shuttle Driver DOT

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets, machines, apps, or credit cards. You just "drive in and drive out."We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.Today, we are reinventing parking. Because it's important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.

Responsibilities

An SP+ Shuttle Driver DOT will be responsible for the proper and safe operation of shuttle buses and transporting passengers, making sure passengers get to their destination in an efficient, safe, and seamless manner.

What you'll do

  • Goes above and beyond to deliver an exceptional client and customer experience that is guided by the SP+ Promise, including answering questions, offering city directions, and ensuring each customer interaction is a positive experience.
  • Performing vehicle inspections, maintaining cleanliness of bus interiors, fueling of buses, logging trip counts and assisting disabled passengers.
  • Responsible for being at work every scheduled day, on time and in uniform.
  • Possess a valid state-issued driver's license to be carried with driver, at all times, while on duty.
  • Have and maintain an acceptable DMV record.
  • Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to the Facility Manager.
  • Communicate debris, water, oil spills and etc. to garage office.
  • Substitute for Cashiers or Valets, when necessary, if authorized.
  • Have a thorough knowledge of all areas of the garage, thorough knowledge of the major streets, landmarks and freeways in the area of the garage to assist customers in a seamless transportation experience.
  • Assisting customers with luggage and other traveling items, if applicable (e.g. operating shuttle buses at an airport location).
  • Assist Facility Manager with other duties as needed.
Qualifications

What you need

Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education/Experience Required: Less than High School education or one month related experience, training or an equivalent combination of education and experience.

License Requirement: Per DOT Regulations, you will be required to have and maintain a valid CDL Class A, B or C Driver's License with Passenger Endorsement.

DOT Medical Card: A Medical Examiner's Certificate (DOT Medical Card) is required.

Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 3rd shift and/or week-ends may be a requirement.

Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one situations to customers and other employees of the company.

Mathematical Skills: Ability to add, subtract, two digit numbers and multiply and divide with 10's and 100's. Ability to perform these operations using units of American money.

Appearance: Employees will be required to maintain a neat and clean appearance and be in complete uniform at all times.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; and use hands to handle cash and equipment. The employee is occasionally required to sit and climb or balance. The employee may be required to occasionally lift and/or move up to 75 pounds.

Salary Range: $21.10 - $22.30 per hour (+ tips)

This role is eligible to earn tips in addition to the posted hourly rate.

Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off.

SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.

Right to Work Poster

SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting.

As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.

If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact Recruit@spplus.com. We are here to assist you.

Location

US-IA-DES MOINES