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Entry Level Adjuster Jobs in Massachusetts (NOW HIRING)

Epitec

Auto PD Adjuster

Worcester, MA · On-site

$55K - $62K/yr

Mentor entry-level adjusters and share best practices learned through training and experience. * May represent the company in mediations, arbitrations, and trials. #INDPRO #LI-NS2

Jencap

Claims Assistant-Entry Level

Worcester, MA · On-site

$18.75 - $23.75/hr

Claims Assistant-Entry Level Red Bank, NJ; Worcester, MA We are one of the largest wholesale ... adjusters as directed; and establish diaries and reporting timelines in accordance with Claims ...

Jencap

Claims Assistant-Entry Level

Worcester, MA

$18.75 - $23.75/hr

Open new claims in the claims management system; capture required loss and policy information; assign to independent adjusters as directed; and establish diaries and reporting timelines in accordance ...

SAFETY INSURANCE COMPANY

$53K - $70K/yr

Employee Assistance Program * ...and much more! #IND123 This entry-level position requires no previous full-time work experience. Qualified candidates will be enrolled into Safety's formal training ...

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Entry Level Adjuster information

See Massachusetts salary details

$16

$22

$33

How much do entry level adjuster jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for entry level adjuster in Massachusetts is $22.43, according to ZipRecruiter salary data. Most workers in this role earn between $18.89 and $23.89 per hour, depending on experience, location, and employer.

What is an entry level adjuster?

Entry level adjusters are professionals who typically handle insurance claims by investigating, evaluating, and settling claims for property, casualty, or auto insurance. They are responsible for gathering information, assessing damages, and helping determine how much an insurance company should pay for a claim. At the entry level, adjusters often work under the supervision of experienced staff and learn the basics of claims processing, customer service, and relevant laws and regulations. This role is a starting point for a career in claims adjusting and insurance services.

What are the key skills and qualifications needed to thrive as an entry level adjuster, and why are they important?

To thrive as an Entry Level Adjuster, you generally need analytical skills, attention to detail, and a basic understanding of insurance principles, often supported by a bachelor’s degree or relevant coursework. Familiarity with claims management software, Microsoft Office Suite, and sometimes an adjuster’s license or certification is typically required. Strong communication, negotiation, and organizational skills help you interact effectively with clients and colleagues. These competencies are vital for accurately assessing claims, ensuring compliance, and delivering quality customer service in a fast-paced environment.

What are some common challenges faced by entry level adjusters, and how can new hires effectively overcome them?

Entry level adjusters often encounter challenges such as managing a high volume of claims, learning complex insurance policies, and handling difficult conversations with policyholders. To overcome these obstacles, new hires should focus on developing strong organizational skills, actively seek guidance from experienced colleagues, and take advantage of any training resources provided by their employer. Regular communication with team members and supervisors will also help build confidence and ensure support when handling challenging cases. Embracing a proactive approach to learning and problem-solving is key to success in this role.

What is the difference between Entry Level Adjuster vs Claims Trainee?

AspectEntry Level AdjusterClaims Trainee
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance licensesTypically no licensing required initially; training provided
Work EnvironmentField and office settings; investigating claims, inspecting damagesPrimarily office-based; learning claims processes and procedures
Employer & Industry UsageInsurance companies, public adjusting firmsInsurance companies, training programs for new hires
Search & Comparison IntentYesYes

The main difference between an Entry Level Adjuster and a Claims Trainee is that the Entry Level Adjuster is typically responsible for investigating and settling claims, often requiring some licensing, while a Claims Trainee is usually in a training phase, learning the claims process without immediate licensing requirements. Both roles serve as entry points into the insurance industry, but the Adjuster role involves more direct claim handling.

Can you become an entry level adjuster with no experience?

Entry level adjuster positions often do not require prior experience, as employers typically provide on-the-job training. Candidates usually need strong communication skills, attention to detail, and a high school diploma or equivalent; some roles may prefer or require a relevant license or certification. Having related skills or a background in insurance, customer service, or claims processing can be advantageous but is not always mandatory for entry-level roles.

How to start a career as an entry level adjuster?

To start a career as an entry level adjuster, obtain a high school diploma or equivalent, and consider completing relevant training or certification programs such as the Property and Casualty (P&C) license. Gaining experience through internships or entry-level positions in insurance companies or claims departments can also help build necessary skills like communication, attention to detail, and knowledge of insurance policies.

What are the most commonly searched types of Adjuster jobs in Massachusetts?

The most popular types of Adjuster jobs in Massachusetts are:

Entry Level Adjuster jobs near you
Infographic showing various Entry Level Adjuster job openings in Massachusetts as of August 2026, with employment types broken down into 87% Full Time, 8% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 62% Physical, 13% Hybrid, and 25% Remote job distribution, with an average salary of $46,652 per year, or $22.4 per hour.

Auto PD Adjuster

Epitec

Worcester, MA • On-site

$55K - $62K/yr

Full-time

Posted 12 days ago

Job description

  • Location: Worcester, Massachusetts
  • Type: Direct Hire
  • Job #106207
  • Salary: $50,000

Job Title: Auto PD Adjuster
Location: Worcester, MA, Syracuse, NY, Itasca, IL, Howell, MI
Job Type: Hybrid
Expected hours per week: 40 hours per week
Schedule: Hybrid, 2 days (Tuesday and Wednesday) in the office and 3 days remote.
Pay Range: $55,000 - $62,000/year
Job Description:
The Adjuster Service Claims is responsible for managing a caseload of moderately complex claims from initiation to resolution. This includes determining coverage and liability, conducting thorough investigations, evaluating damages, and negotiating settlements in accordance with policy terms, best practices, and jurisdictional requirements. The role involves direct communication with insureds and third parties, as well as accurate input and management of claim data.
Responsibilities:
  • Manage an active pending inventory of approximately 80-120 moderately complex service claims from intake through resolution, receiving an average of 5 new claims daily.
  • Conduct thorough investigations, assess liability, handle loop calls, and evaluate damages using established procedures.
  • Engage underwriting, legal, and other core stakeholders for comprehensive investigation and evaluations.
  • Identify and assign subrogation potential appropriately; set up files to support successful recovery efforts.
  • Identify possibly suspicious claims and refer them to the Special Investigation Unit.
  • Transfer risk to appropriate parties and implement management techniques to mitigate loss.
  • Set reserves and authorize payments within specific limits and moderate scope of authority; utilize discretion and independent judgment.
  • Utilize technology and data tools to enhance claims processing efficiency and accuracy in a paperless environment.
  • Resolve claims with empathy and customer-centricity; handle sensitive communications professionally and translate complex information for diverse audiences.
  • Maintain detailed, compliant, and clear documentation of claim activities and communications so files are easily understood by others.
  • Maintain appropriate adjuster licenses and continuing education credits across required states.
  • Mentor entry-level adjusters and share best practices learned through training and experience.
  • May represent the company in mediations, arbitrations, and trials.

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#LI-NS2

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