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Entry Client Representative Jobs in Kentucky (NOW HIRING)

Manages client's customer orders according to established program business rules. Order management ... entry, verification of electronically submitted orders, and execution of special customer order ...

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Manages client's customer orders according to established program business rules. Order management ... entry, verification of electronically submitted orders, and execution of special customer order ...

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This role supports and guides the Client Service Representative (CSR) staff, oversees scheduling ... Monitor data entry practices; act as a local resource and trainer for staff on correct procedures.

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This role supports and guides the Client Service Representative (CSR) staff, oversees scheduling ... Monitor data entry practices; act as a local resource and trainer for staff on correct procedures.

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Entry Client Representative information

What is the difference between Entry Client Representative vs Customer Service Associate?

AspectEntry Client RepresentativeCustomer Service Associate
Required CredentialsHigh school diploma; some roles may prefer customer service experienceHigh school diploma; customer service experience often preferred
Work EnvironmentOffice setting, client-facing interactions, financial or service industriesRetail, call centers, retail stores, service industries
Employer & Industry UsageFinancial institutions, corporate client servicesRetail, telecommunications, hospitality
Search & Comparison IntentRoles involving client interaction, account managementCustomer support, front-line service roles

The Entry Client Representative and Customer Service Associate roles share similarities in customer interaction and work environments but differ mainly in industry focus and responsibilities. Entry Client Representatives typically handle client accounts in financial or corporate settings, requiring more specialized knowledge, while Customer Service Associates work in retail or service sectors, focusing on general customer support.

What are some common challenges faced by entry client representatives, and how can they be overcome?

Entry Client Representatives often face challenges such as managing high volumes of client inquiries, adapting to different client personalities, and quickly learning product or service details. To overcome these, it's helpful to develop strong organizational skills, actively listen to client needs, and seek guidance from experienced team members. Regular training sessions and open communication within the team can also enhance problem-solving abilities and improve overall client satisfaction.

What is an entry client representative?

Entry Client Representatives are professionals who act as the first point of contact between a company and its clients. They handle customer inquiries, provide information about products or services, and resolve basic issues to ensure customer satisfaction. Typically, this role involves communication via phone, email, or chat, and requires strong interpersonal and problem-solving skills. Entry-level positions are designed for individuals new to the field, offering training and opportunities for advancement within client relations or customer service departments.

What are the key skills and qualifications needed to thrive as an entry client representative?

To thrive as an Entry Client Representative, you generally need strong interpersonal skills, problem-solving abilities, and at least a high school diploma or equivalent. Familiarity with CRM software, basic office applications, and telephone systems is often required. Exceptional communication, patience, and active listening help representatives build rapport and effectively address client concerns. These skills are crucial for delivering excellent customer service, maintaining client satisfaction, and supporting business growth.
What are popular job titles related to Entry Client Representative jobs in Kentucky? For Entry Client Representative jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Entry Client Representative jobs in Kentucky look for? The top searched job categories for Entry Client Representative jobs in Kentucky are:

Data Entry/ Customer Service Representative

First Source LLC

Louisville, KY โ€ข On-site

$14/hr

Other

Re-posted 4 days ago


Job description

Experience Required

None

Minimum Education Required

High School Diploma/G.E.D.

Compensation

$7.25 / hourly

Hours Per Week

40

Number Of Positions

1

Work Schedule and Shift Requirements

First (Day)

Job Description

Start Date: Aug 17, 2026

Job Title: CSR/Data Entry - WFH

Job Type:Full Time

Pay :$14

FLSA Status:Non-Exempt/Hourly

Grade:H2

Function/Department:Health Plan and Healthcare Services

Reporting to:Team Lead/Supervisor - Operations

Schedule: Monday-Friday 1.30pm-clean desk (end time depends on workload)

Key Responsibilities

Review incoming Grievance and Appeals documents for completeness, legibility, and relevance.

Accurately identify and assign the correct Line of Business (LOB) based on client and regulatory definitions.

Determine and classify the dispute type (e.g., grievance, appeal, expedited appeal, standard appeal) in accordance with client-specific guidelines.

Access multiple client systems and portals to retrieve, verify, and validate member information, including but not limited to: Member demographics Member ID numbers Plan and eligibility details Index documents by entering required data fields accurately into internal systems or client platforms.

Normalize and prepare documents when required to ensure all necessary information is available for downstream processing.

Adhere to all HIPAA, data privacy, and security requirements when handling protected health information (PHI).

Meet established productivity, accuracy, and quality standards.

Follow client-specific workflows, job aids, and standard operating procedures.

Identify discrepancies, missing information, or indexing issues and escalate according to established procedures.

Participate in quality audits, training updates, and process improvement initiatives as required.

Job Type

Full time

Benefits Offered

Not specified

Veteran Preference

No

Place of Work

On-site

Requisition ID

23076