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Enterprise Desktop Support Technology Jobs (NOW HIRING)

Apex Informatics

Senior IT Desktop support Tech

New York, NY · On-site

$22.25 - $28.25/hr

Job Title: Senior IT Desktop support Tech Location: NYC,NY- 3 days in office Duration: 6-12 months ... Must have deep hands- on experience of windows operating system (windows 10, 11 enterprise or above ...

Apex Informatics

Senior IT Desktop support Tech

Carteret, NJ · On-site

$20.50 - $26/hr

Job Title: Senior IT Desktop support Tech / Client :BBVA USA Location: NYC,NY- 3 days in office ... Must have deep hands- on experience of windows operating system (windows 10, 11 enterprise or above ...

DOCUmation

Desktop Support Tech II

San Antonio, TX · On-site

$18.25 - $23.25/hr

Desktop Support Technician II Department: Information Technology Reports To: Senior Systems Administrator Salary Grade: DOE FLSA Status: Full Time / Non-Exempt Location: San Antonio, TX (On-site at ...

BMWC CONSTRUCTORS

Desktop Support Technician

Indianapolis, IN

$19.25 - $24.50/hr

... T knowledge base. * Perform related duties consistent with the scope and intent of the position ... REQUIREMENTS AND QUALIFICATIONS * 2-3 years of progressive work experience in an enterprise desktop ...

BMWC CONSTRUCTORS

Desktop Support Technician

Indianapolis, IN · On-site

$19.25 - $24.50/hr

... T knowledge base. * Perform related duties consistent with the scope and intent of the position ... REQUIREMENTS AND QUALIFICATIONS * 2-3 years of progressive work experience in an enterprise desktop ...

BMWC Constructors

Desktop Support Technician

Indianapolis, IN · On-site

$19.25 - $24.50/hr

... T knowledge base. * Perform related duties consistent with the scope and intent of the position ... REQUIREMENTS AND QUALIFICATIONS * 2-3 years of progressive work experience in an enterprise desktop ...

Apex Informatics

Senior IT Desktop support Tech

New York, NY · On-site

$22.25 - $28.25/hr

Job Title: Senior IT Desktop support Tech Location: NYC,NY- 5 days in office Duration: 6-12 months * Systems/Apps administration including installation/upgrade of software's, account management ...

DOCUmation

Desktop Support Tech II

San Antonio, TX

$18.25 - $23.25/hr

Desktop Support Technician II Department: Information Technology Reports To: Senior Systems Administrator Salary Grade: DOE FLSA Status: Full Time / Non-Exempt Location: San Antonio, TX (On-site at ...

DOCUmation, Inc.

Desktop Support Tech II

San Antonio, TX

$18.25 - $23.25/hr

Desktop Support Technician II Department: Information Technology Reports To: Senior Systems Administrator Salary Grade: DOE FLSA Status: Full Time / Non-Exempt Location: San Antonio, TX (On-site at ...

STI

Desktop Support

Richmond, VA · On-site

$20 - $25.50/hr

Richmond, VA Duration: Long Term contract Description: Sr Desktop Support Tech. 100% ON SITE from Day One ABOUT THE ROLE * Responding to queries on the phone, via email, in person, or through remote ...

STI

Desktop Support

Richmond, VA · On-site

$20 - $25.50/hr

Sr Desktop Support Tech 600 E. Main St., Richmond, VA Offering technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and ...

F2Onsite

Be Seen First

End User Support Technician

Atlanta, GA · On-site

$32 - $34/hr

This position is an immediate backfill opportunity supporting end users and ensuring seamless day-to-day IT operations. Responsibilities * Provide Level 2 desktop support for enterprise users.

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Enterprise Desktop Support Technology information

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How much do enterprise desktop support technology jobs pay per hour?

As of Jun 23, 2026, the average hourly pay for enterprise desktop support technology in the United States is $22.96, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $24.76 per hour, depending on experience, location, and employer.

What is Enterprise Desktop Support Technology?

Enterprise Desktop Support Technology refers to the tools, systems, and personnel dedicated to managing, troubleshooting, and maintaining desktop computers and related devices within a large organization. Professionals in this field ensure that employees have reliable access to their workstations, applications, and networks, while also handling software installations, updates, and security compliance. They often support remote and onsite users, resolve technical issues, and implement solutions to improve IT efficiency. This role is vital for minimizing downtime and maintaining productivity across the enterprise.

What are the key skills and qualifications needed to thrive as an Enterprise Desktop Support Technician, and why are they important?

To thrive as an Enterprise Desktop Support Technician, you need a strong understanding of computer hardware, operating systems (especially Windows and macOS), networking basics, and typically an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator. Familiarity with ticketing systems, remote desktop tools, and enterprise management platforms (such as SCCM or Active Directory) is essential. Excellent problem-solving, communication, and customer service skills help technicians effectively address user issues and collaborate with IT teams. These skills ensure rapid resolution of technical problems, minimize downtime, and maintain smooth business operations in large organizations.

What are some common challenges faced by Enterprise Desktop Support Technology professionals, and how can they be addressed?

Enterprise Desktop Support Technology professionals often encounter challenges such as managing high volumes of support tickets, addressing diverse hardware and software issues, and supporting users with varying technical abilities. To address these challenges, it's important to develop strong troubleshooting skills, maintain clear communication with end-users, and stay updated on evolving technologies. Building effective documentation and working closely with other IT teams can also streamline problem resolution and enhance overall support efficiency.

What is the difference between Enterprise Desktop Support Technology vs Desktop Support Specialist?

AspectEnterprise Desktop Support TechnologyDesktop Support Specialist
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA A+, HDI Support Center Analyst
Work EnvironmentLarge organizations, corporate IT departmentsSmall to medium businesses, IT help desks
Employer & IndustryCorporations, government agencies, large enterprisesSmall businesses, tech support firms
Job FocusManaging enterprise-wide desktop systems, troubleshooting, and supportProviding end-user support, resolving hardware/software issues

Enterprise Desktop Support Technology roles typically involve supporting large-scale IT environments with a focus on enterprise-wide systems, while Desktop Support Specialists often work in smaller settings providing direct end-user assistance. Both roles require similar certifications and skills but differ mainly in scope and work environment.

What cities are hiring for Enterprise Desktop Support Technology jobs? Cities with the most Enterprise Desktop Support Technology job openings:
What states have the most Enterprise Desktop Support Technology jobs? States with the most job openings for Enterprise Desktop Support Technology jobs include:
Enterprise Desktop Support Technology jobs near you
Enterprise Desktop Administrator

Enterprise Desktop Administrator

State of North Dakota

Bismarck, ND • On-site

$23 - $24/hr

Full-time

Posted 15 days ago

State Of North Dakota rating

8.2

Company rating: 8.2 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

5th of 50 rated states

Job description

Hiring Range: $23.00 - $24.00 Hourly
Help improve the lives of North Dakota citizens by providing customer service as a member of our Enterprise Desktop Administration team. North Dakota Information Technology (NDIT) is seeking a seeking a long-term Temporary Enterprise Desktop Administrator. This position requires onsite work in the Bismarck-Mandan metro area.
As an Enterprise Desktop Administrator, you will:
• Monitor, coordinate and resolve incidents and/or changes requested by customers and internal staff
• Provide remote and on-site support for computer hardware such as desktops, laptops, scanners, and other peripherals.
• Provide provisioning of devices for several state agencies.
• Manage asset inventory throughout a device's lifecycle, including surplus of equipment. Identify, document, and clearly articulate operational functions and work with business analysts to identify improvement opportunities.
• Provide quality customer service in a work environment with a continuous workload
To succeed in this position, you will be an inquisitive and constant learner, open to observation and feedback. You should be highly organized, able to manage your time and priorities effectively in order to meet organization standards. You establish and maintain effective working relationships while working independently and within a team.
To be considered for this role, you must have an associate degree in computer science or closely related field, or a high school diploma and two years of current and progressive IT technical related work experience.
Application materials must clearly show an address in the selected recruiting area or confirm the candidate's ability to relocate to the Bismarck, ND area within 30 days of an offer being made. Applications that do not show they meet the location requirement will be declined.
About Team ND
"Far and away the best prize life offers is the chance to work hard at work worth doing." - Theodore Roosevelt
More than 7,500 talented, hard-working people across sixty-three agencies have come together as Team North Dakota. At Team ND, we are driven to succeed through gratitude, humility, curiosity and courage. Our purpose is to empower people, improve lives, and inspire success. Join us in being legendary.
Total Rewards: The State of North Dakota is committed to providing team memberswith a strong and competitive rewards package that support you, your health and your family.
Considering a new position on Team ND? How does your current position stack up? Use our Total Rewards Calculator to estimate.
Application Procedures
The answers given on this application are to be reflective of your work experiences. Any use or suspected use of AI during the application process may affect the outcome of the hiring decision.
Please make sure that your resume includes information to demonstrate how you meet the minimum qualifications as posted. Your work history will not be given credit if North Dakota Information Technology cannot determine that you meet the minimum qualifications.
All application material, including your resume, must be received on or before the closing date by 11:59 PM Central Standard Time (CST).
North Dakota Information Technology does not offer or provide sponsorships. Applicants must be legally authorized to work in the United States.
For more information or if you need an accommodation, please contact itdjobs@nd.gov or (701) 328-4470.
Equal Employment Opportunity
The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act.
As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. § 23-12-10.

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