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Engine Technical Support Jobs (NOW HIRING)

CYNET SYSTEMS

Technical Support Analyst 4

Richmond, VA · On-site

$30 - $35/hr

Demonstrated customer service experience, preferably in a technical support, help desk, or ... recruitment engine operating across North America and Asia--ensuring speed, quality, and ...

CYNET SYSTEMS

Onsite Technical Support

Mount Pleasant, PA · On-site

$24.90 - $26.68/hr

Desk Side Support. Qualification And Education: Associate Degree or Technical School certification ... engine operating across North America and Asia. As a nationally and locally certified Minority ...

Akamai Technologies GmbH

$65K - $118K/yr

As a Technical Support Engineer, you will be responsible for: * Performing monitoring shifts to ... engine behind the scenes. We provide the world's most distributed platform from Cloud to Edge to ...

Akamai

Technical Support Engineer

Cambridge, MA · On-site

$65K - $118K/yr

As a Technical Support Engineer, you will be responsible for: * Performing monitoring shifts to ... engine behind the scenes. We provide the world's most distributed platform from Cloud to Edge to ...

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As of Sep 14, 2026, the average hourly pay for engine technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

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Infographic showing various Engine Technical Support job openings in the United States as of June 2026, with employment types broken down into 50% Full Time, 42% Part Time, and 8% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

Onsite Technical Support

Mount Pleasant, PA

CYNET SYSTEMS
IT Services • 501 - 1,000 employees
Learn more about CYNET SYSTEMSexternal

$24 - $26/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 18 days ago

Job description

Job Overview:

Pay Range: $24.90hr - $26.68hr

Requirement/Must Have:

  • Minimum Associate Degree or Technical School plus relevant experience.
  • Strong verbal and written communication skills.
  • At least 3-4 years of professional experience in IT support.
  • Completed a formal qualification or completed an apprenticeship in the field of information technology.
  • Proactive and solution-oriented mindset with the ability to work independently and be self-driven.
  • Ability to work independently with general supervision.
  • Practical knowledge of job area typically obtained through advanced education and work experience.

Responsibilities:

  • Provide Desk Side Support to IT users for all matters requiring physical intervention.
  • Maintain and troubleshoot a range of user problems including PC hardware, software, LAN, and voice network.
  • Diagnose problem sources through discussions with users and coordinate with internal support groups or vendors to resolve problems.
  • Acquire, install, and upgrade PC components and software.
  • Plan for and respond to service outages and other technical problems.
  • Train users on the use of new technology, software, and self-service tools.
  • Manage printer supplies, provide troubleshooting, and coordinate with technicians.
  • Assist end users with setup of mobile devices, including MFA, Wi-Fi, and email.
  • Manage hardware and setup for internal Cisco phones.
  • Manage the use and upkeep of shared user accounts.
  • Manage deployment of hardware and setup of various types of software for factory PCs.
  • Assist with adding or modifying network connections and cabling.
  • Manage various cabling and peripherals for user workstations.
  • Work with multiple teams on IS and IT needs for integration of new devices and machines.
  • Provide documentation of issues, solutions, and potential problems.
  • Manage physical stock of devices and accessories including CMDB updates.
  • Manage logistics by using local providers to ship and move devices across locations.
  • Identify and report risks that might downgrade service quality.
  • Provide support to end users, IT equipment, and software in meeting rooms and collaboration areas.
  • Host and support third-party technicians.
  • Perform regular checks of computer rooms including temperature, air conditioning, cabling, and general functionality.
  • Follow established governance, participate in meetings, and follow escalation paths.
  • Follow procedures defined in Runbooks, SOPs, and knowledge articles.

Skills:

  • PC Hardware Troubleshooting.
  • Software Support.
  • LAN.
  • Voice Network.
  • Cisco Phones.
  • Mobile Device Management.
  • MFA.
  • Wi-Fi.
  • Network Cabling.
  • CMDB.
  • Logistics Management.
  • Desk Side Support.

Qualification And Education:

  • Associate Degree or Technical School certification.
  • Formal qualification or apprenticeship in Information Technology.

Benefits:

Our Benefits Include:

  • Medical, Dental, and Vision Insurance
  • 401(k) Retirement Plan
  • Health Savings Account (HSA)
  • Disability Insurance (Short-Term and Long-Term)
  • Life and AD&D Insurance
  • Paid Sick Leave (where required by applicable state or local law)
  • Supplemental Insurance Plans
  • Identity Theft Protection
  • Pet Insurance
  • Employee Wellness Programs
  • Employee Assistance Program (EAP)
  • Career Growth and Professional Development Opportunities

Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws.


About Cynet Systems


Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia.

As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

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About Cynet Systems

Sourced by ZipRecruiter

Cynet Systems Inc is a staffing and recruiting corporation nestled in Ashburn, VA, USA. Established in 2010, the company operates within the Information Technology and Services sector, specializing in providing effective workforce solutions to different business needs, including IT consulting, direct hire, and contract staffing services. Through the years, Cynet Systems has built an impressive portfolio, going beyond borders and expanding its operations internationally in Canada and India. Rooted in its core values of teamwork, leadership, and commitment, Cynet Systems helps businesses unlock their full potential by providing versatile and competent professionals that perfectly align with their needs. Fueled by their unwavering mission to deliver top-tier talent to businesses worldwide, Cynet Systems garnered various recognitions including SIA's fastest-growing staffing firms and Best Place to Work in Virginia for 2019.

Industry

It services

Company size

501 - 1,000 Employees

Headquarters location

Sterling, VA, US

Year founded

2010

Social media

Twitter

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