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Energy Customer Service Jobs in Spring, TX (NOW HIRING)

Pure Inc.

Be Seen First

Direct Customer Service Representative

Houston, TX · On-site

$60K - $100K/yr

Customer Service - $600 to $1,050/week + Bonuses (Houston, TX) Full-Time | No Experience Needed | Car Required We're hiring motivated individuals to help our current energy customers lower their ...

Avalon Suites

Customer Service Representative

Houston, TX · On-site

$15.25 - $20.75/hr

Description Customer Service Rep Position in Houston, TX Looking for a high-energy, detail-oriented Customer Service Rep to manage front desk duties with exceptional customer service and ...

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All JobsEnergy Customer Service JobsEnergy Customer Service Jobs in Spring, TX

Energy Customer Service information

See Spring, TX salary details

$8

$16

$23

How much do energy customer service jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for energy customer service in Spring, TX is $16.73, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.61 per hour, depending on experience, location, and employer.

What does an energy customer service representative do?

An Energy Customer Service representative assists customers with inquiries related to their utility accounts, such as billing, payments, service outages, and energy usage. They handle requests for starting, stopping, or transferring electric or gas services, resolve complaints, and provide information about energy-saving programs or rates. These representatives act as the main point of contact between the utility company and its customers, ensuring a positive customer experience and helping to resolve any issues efficiently.

What are the key skills and qualifications needed to thrive as an energy customer service representative, and why are they important?

To thrive as an Energy Customer Service Representative, you need strong communication skills, problem-solving abilities, and a basic understanding of energy products or services, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, billing systems, and call center platforms is typically required. Patience, active listening, and a customer-focused attitude help you excel in handling inquiries and resolving issues. These skills are crucial for ensuring customer satisfaction, building trust, and efficiently addressing client needs in a competitive industry.

What are the main challenges faced by energy customer service representatives, and how can they effectively manage them?

Energy Customer Service representatives often handle inquiries about billing, service outages, and energy usage, which can sometimes involve frustrated or confused customers. A key challenge is balancing empathy with problem-solving to ensure customer satisfaction while adhering to company protocols. Representatives can effectively manage these situations by actively listening, clearly explaining solutions, and staying updated on energy programs and regulatory changes. Collaborating closely with technical support and billing teams also helps resolve complex issues more efficiently.

What is the difference between Energy Customer Service vs Energy Sales Representative?

AspectEnergy Customer ServiceEnergy Sales Representative
Required CredentialsHigh school diploma, customer service experienceHigh school diploma, sales training
Work EnvironmentCall centers, office settings, customer sitesField visits, office, or remote sales calls
Employer & Industry UsageUtility companies, energy providersEnergy providers, sales agencies
Common Search & ComparisonCustomer support roles in energyEnergy sales and marketing roles

Energy Customer Service focuses on assisting customers with billing, account management, and resolving issues, while Energy Sales Representatives actively promote and sell energy plans to new or existing customers. Both roles require communication skills but differ in their primary objectives and daily tasks.

What cities near Spring, TX are hiring for Energy Customer Service jobs?

Cities near Spring, TX with the most Energy Customer Service job openings:

Energy Customer Service jobs near you
Infographic showing various Energy Customer Service job openings in Spring, TX as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $34,792 per year, or $16.7 per hour.

Automotive Customer Service Advisor

Houston, TX • On-site

Premium Velocity Auto LLC
1 - 5K employees
Learn more about Premium Velocity Auto LLCexternal

Other

Medical, Dental, Vision, Life

Re-posted 7 days ago

Job description

Join Our High-Energy Team as an Automotive Customer Service Advisor!

Are you a natural communicator with a passion for helping people? Want to work in a fast-paced, team-oriented environment where your personality, energy, and communication skills truly shine?

Premium Velocity Auto / Jiffy Lube (PVA) is seeking dependable, growth-minded Automotive Customer Service Advisors who can build trust, guide customers confidently, and deliver an exceptional experience from start to finish.

No automotive experience needed — we train! A valid driver's license is strongly preferred, but not required.

Position: Customer Service Advisor (CSA)

As a Customer Service Advisor, you'll guide customers through their entire visit — while also performing basic maintenance services as a trained Lube Technician. This role combines customer service, sales, communication, and hands-on automotive work, creating strong career pathways in both customer care and automotive services.

What You'll Do (High-Impact Responsibilities)

  • Greet customers, review their service needs, and escort them safely from their vehicles
  • Clearly explain available services, promotions, and recommendations
  • Provide unbiased, trustworthy recommendations based on technician findings and manufacturer guidelines
  • Communicate service updates throughout the visit
  • Perform basic preventive maintenance (oil changes, inspections, fluid top-offs, wipers, basic component replacements)
  • Review completed services with customers, ensure satisfaction, and encourage return visits
  • Assist the team and perform other duties as assigned

Requirements

  • Valid U.S. driver's license (preferred)
  • Authorization to work in the U.S. (no sponsorship available)
  • Ability to stand for long periods; lift 50+ lbs.; bend, crawl, reach, and climb stairs
  • Comfortable working in enclosed or semi-outdoor environments
  • Proven face-to-face customer service or sales experience

Qualifications

  • Excellent communication and customer service skills
  • Strong listening and reasoning abilities
  • Confidence in overcoming objections
  • Positive, energetic attitude
  • Ability to succeed in a fast-paced, team-oriented environment
  • Commitment to following safety procedures
  • Willingness to learn, train, and grow
  • Strong multitasking ability

Full-Time Employee Benefits

  • Employer/employee-funded medical, vision, dental, prescription coverage, and telemedicine
  • Employer-funded basic life & AD&D
  • Bonus program for completing JLU training
  • Employee discounts on parts and services

Additional Optional Benefits

  • Life, accident, disability, and critical illness plans
  • Flexible Spending Account (FSA) & Dependent Care FSA
  • Employee Assistance Program
  • Will preparation & travel assistance
  • Full-time employees only

Added Perks

  • Pay increase opportunities within your first 60 days!
  • Paid training + bonus incentives for completing modules
  • Cross-training across multiple roles to increase your earning potential
  • Career paths with limitless growth (Customer Service, Automotive, and Management)
  • Safety-focused work environment
  • Unique benefits including legal & financial advising, member-only discount programs, and employee discounts (FT only)

Ready to Deliver a High-Energy Customer Experience?

Bring your positivity, communication talent, and drive for growth — we'll provide the training, tools, and career path. Apply today and accelerate your future!

Equal Opportunity Employer

Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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