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Endpoint Jobs in Colorado (NOW HIRING)

Fortiuscap

Desktop Support Tech I, II & III

Vail, CO · On-site

$33.23 - $46.52/hr

End-User & Endpoint Support: Provide timely, empathetic customer service via in-person, phone, chat, and remote channels. Resolve issues involving PCs, laptops, mobile devices (iOS/Android), network ...

CPC

Clinical Operations Manager II

Aurora, CO · Remote

$71K - $88K/yr

This role serves as the primary point of contact for industry sponsored clinical trials, Endpoint and Specialty Services activities and also provides operational support for biostatistics and ...

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Endpoint information

What are endpoints in the context of IT and cybersecurity?

In IT and cybersecurity, endpoints refer to any device that connects to a network and communicates with other devices or systems. Common examples include computers, laptops, smartphones, tablets, and servers. These devices can be entry points for security threats, so organizations use endpoint security solutions to monitor, protect, and manage them. Protecting endpoints is crucial to preventing data breaches and maintaining overall network security.

What are the key skills and qualifications needed to thrive as an endpoint security specialist?

To thrive as an Endpoint Security Specialist, you need strong knowledge of cybersecurity principles, endpoint protection strategies, and relevant operating systems, often supported by a degree in computer science or related certifications like CompTIA Security+ or CEH. Familiarity with endpoint detection and response (EDR) platforms, antivirus solutions, and security information and event management (SIEM) systems is typically required. Analytical thinking, problem-solving, and effective communication help specialists quickly identify threats and collaborate with IT teams. These skills and qualities are crucial to effectively safeguard organizational assets against evolving cyber threats.

What are some typical challenges faced by endpoint security specialists and how can they be addressed?

Endpoint Security Specialists often encounter challenges such as managing a wide variety of devices, ensuring consistent security policies across endpoints, and responding to rapidly evolving threats like malware and ransomware. Staying up-to-date with the latest security tools and best practices is essential, as is collaborating closely with IT and help desk teams to ensure timely patching and incident response. Building automated processes and maintaining clear communication channels within the organization can help address these challenges effectively.

What is the difference between Endpoint vs Network Technician?

AspectEndpointNetwork Technician
Required CredentialsCertifications like CompTIA Security+, Microsoft Certified: Modern Desktop AdministratorCertifications like Cisco CCNA, CompTIA Network+
Work EnvironmentWork on individual devices, user endpoints, and security solutionsWork on network infrastructure, routers, switches, and network troubleshooting
Industry UsageIT support, cybersecurity, device managementNetworking, telecommunications, IT infrastructure

Endpoint and Network Technician roles often overlap in IT support but differ mainly in focus. Endpoints deal with individual devices and security, while Network Technicians focus on network infrastructure. Both roles require relevant certifications and are vital in maintaining organizational IT systems.

What are popular job titles related to Endpoint jobs in Colorado?

For Endpoint jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching Endpoint jobs in Colorado look for?

The top searched job categories for Endpoint jobs in Colorado are:

What cities in Colorado are hiring for Endpoint jobs?

Cities in Colorado with the most Endpoint job openings:

Endpoint jobs near you
Infographic showing various Endpoint job openings in Colorado as of August 2026, with employment types broken down into 89% Full Time, 7% Part Time, and 4% Contract. Highlights an 78% Physical, 8% Hybrid, and 14% Remote job distribution.

IT End User Support Client Engineering Manager

Viavi Solutions

Colorado Springs, CO • On-site

Full-time

Re-posted 28 days ago

Job description

Summary:

VIAVI (NASDAQ: VIAV) is a global provider of network test, monitoring and assurance solutions for telecommunications, cloud, enterprises, first responders, military, aerospace, and railway. VIAVI is also a leader in light management technologies for 3D sensing, anti-counterfeiting, consumer electronics, industrial, automotive, government and aerospace applications.
We are the people behind the products that help keep the world connected at home, school, work, at play, and everywhere in between. VIAVI employees are passionate about supporting customer success and we welcome people who bring their best every day to the company - to question, to collaborate and to push for solutions that will delight our customers.

Duties & Responsibilities:

VIAVI is seeking an experienced IT End User Support Client Engineering Manager to lead the day-to-day delivery, engineering, and operational support of enterprise end-user computing services. This role will supervise client engineering and end user support activities across device lifecycle management, endpoint configuration, software deployment, patching, workplace technology support, and service improvement initiatives.

You will play a key leadership role in improving employee experience, strengthening endpoint security and compliance, standardizing support operations, and enabling scalable, reliable workplace technology services across a global enterprise environment.

Duties and Responsibilities

  • Supervise daily end user support and client engineering operations to ensure timely resolution of incidents, service requests, and escalations in alignment with service expectations.
  • Lead endpoint lifecycle management activities, including provisioning, deployment, refresh, relocation, recovery, and decommissioning of laptops, desktops, mobile devices, and related peripherals.
  • Oversee client engineering standards for endpoint configuration, operating system images, software packaging, patching, policy enforcement, and device compliance.
  • Drive continuous improvement in end user computing services through automation, standardization, self-service capabilities, and operational process enhancements.
  • Partner with cybersecurity, infrastructure, identity, networking, and collaboration teams to deliver secure, integrated, and reliable workplace technology solutions.
  • Monitor ticket queues, service trends, endpoint health, and support metrics to identify root causes, improve service quality, and reduce recurring issues.
  • Coach and develop support and client engineering staff, establish clear priorities, and promote a culture of accountability, customer service, and continuous learning.
  • Coordinate major endpoint-related rollouts, upgrades, and technology refresh initiatives with minimal disruption to business operations.
  • Maintain and improve operational documentation, support procedures, knowledge articles, and technical standards to support consistency and audit readiness.
  • Support onboarding, transfers, and offboarding processes by ensuring timely device readiness, access coordination, and asset control.
  • Collaborate with vendors and internal stakeholders to evaluate new technologies, improve support models, and align end user services with business priorities.

    Pre-Requisites / Skills / Experience Requirements:

    Required Qualifications

    • Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent practical experience.
    • 8+ years of experience in end user support, desktop engineering, endpoint management, or workplace technology roles in a corporate enterprise environment.
    • 2+ years of experience in a supervisory, team lead, or people management capacity supporting technical teams.
    • Strong experience supporting Windows endpoints, Microsoft 365, collaboration tools, mobile devices, and enterprise productivity applications.
    • Hands-on experience with endpoint management and software deployment platforms such as Microsoft Intune, Microsoft Endpoint Configuration Manager (SCCM/MECM), Jamf, or similar tools.
    • Strong understanding of device imaging, patch management, software packaging, asset lifecycle controls, and endpoint security practices.
    • Experience managing escalations, prioritizing operational workloads, and driving service delivery improvements using support metrics and root cause analysis.
    • Strong communication, organizational, and stakeholder management skills with the ability to work effectively across technical and business teams.

    Preferred Qualifications

    • Experience in high-tech manufacturing or other complex global enterprise environments.
    • Experience with modern device provisioning and management capabilities such as Windows Autopilot, Apple Business Manager, mobile device management, and zero-touch deployment models.
    • Knowledge of endpoint security controls, encryption, compliance baselines, conditional access, and zero trust principles.
    • Experience supporting conference room, collaboration, and workplace technology services.
    • Familiarity with ITIL-based service management processes, knowledge management, and continual service improvement practices.
    • Relevant certifications such as Microsoft, ITIL, Jamf, or CompTIA are a plus.
    • Experience working with global teams, vendor partners, and onsite-offshore support delivery models.

    If you have what it takes to push boundaries and seize opportunities, apply to join our team today.

    VIAVI Solutions is an equal opportunity and affirmative action employer - minorities/females/veterans/persons with disabilities.

    Apply