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Description
Position at Ocean State Veterinary Specialists
Surgery Liaison - Veterinary Technician
Join the Exceptional Surgical Team at Ocean State Veterinary Specialists
Are you an experienced veterinary technician looking for a rewarding opportunity beyond general practice? Do you thrive in a fast-paced environment where patient care, client communication, and teamwork truly make a difference?
Ocean State Veterinary Specialists is seeking a compassionate, organized, and motivated Veterinary Technician Professional to join our incredible Surgery team as a Surgery Liaison Technician!
At OSVS, you'll become part of a premier specialty and emergency referral hospital dedicated to providing advanced veterinary medicine and exceptional patient care using state-of-the-art technology. Our team is known for its supportive culture, collaborative environment, and commitment to continued learning and professional growth.
We offer specialty services in Surgery, Emergency & Critical Care, Internal Medicine, Oncology, Neurology, Radiology, Ophthalmology, Exotics, and more.
About the Role
As a Surgery Liaison Technician, you will play a vital role in guiding clients and patients through every stage of the surgical process - from initial consultation through recovery at home. This position combines veterinary medical knowledge with compassionate client support and strong organizational skills.
You'll serve as a key connection between our surgical team and pet owners, ensuring clients feel informed, supported, and confident throughout their pet's care journey.
This is an excellent opportunity for an experienced technician who enjoys client communication, surgical coordination, and building meaningful relationships while still utilizing their veterinary knowledge and technical skills. There is an option for a part-time or full-time schedule and team members work regular weekend hours and some holidays.
What You'll Do

• Coordinate surgical consultations, procedures, and recheck appointments
• Provide pre-operative and post-discharge client communication and support
• Perform phone triage for potential surgical patients
• Create patient estimates, invoices, and surgical documentation
• Maintain communication with referring veterinarians and obtain medical records
• Answer client questions regarding medications, procedures, recovery, and aftercare
• Follow up with surgical patients after discharge to ensure successful recovery
• Fill prescriptions and coordinate pharmacy orders
• Provide daily updates to hospitalized patient families
• Collaborate closely with surgeons and surgery technicians to ensure outstanding patient outcomes
• Assist with appointments, inventory, and ordering as needed

We're Looking for Someone Who Has:

• A passion for animal care and client support
• Strong veterinary medical knowledge
• Excellent communication and interpersonal skills
• The ability to multitask and prioritize in a busy hospital environment
• Confidence working both independently and collaboratively
• Exceptional attention to detail and organizational skills
• A calm, compassionate demeanor during stressful situations
• Comfort navigating a paperless computer system

Qualifications

• Veterinary Technician certification preferred
• Tech school graduate or minimum of 2 years recent veterinary experience required
• Prior surgery or specialty experience is a plus
• High school diploma or GED required

Position Details

• Part-time (20 hours per week) or full-time (40 hours per week)
• Includes weekend commitment and some holiday shifts
• Flexible scheduling with consistent/set schedules

Benefits & Perks (for Full-Time)

• Employer paid medical insurance premiums, AND paid deductible for employees!
• Dental and Vision insurance options
• 401K with company match
• Complimentary Life Insurance $25,000
• Personal Pet Discounts
• PTO and Holiday pay
• Company Sponsored Employee Assistance Program (EAP)
• Veterinary Social Worker on-site
• Ample paid CE opportunities on-site, as well as CE stipend for Certified Technicians
• Snacks delivered to the break room on weekends
• Uniform allowance
• Competitive pay, commensurate with experience
  Non-credentialed Techs: $20-$28/hour
  Credentialed Techs: $22-30/hour

If you're passionate about exceptional patient care, advanced veterinary medicine, and building strong relationships with clients and coworkers alike, we'd love to hear from you.
To learn more about our hospital, visit Ocean State Veterinary Specialists.
Please submit your resume and detailed cover letter to apply.
OSVS is located in East Greenwich, RI with a satellite facility in Swansea, MA. OSVS is a 35,000 sf building with a very busy emergency service, a nationally-respected internship and residency program, and specialists in Emergency/Critical Care, Internal Medicine, Surgery, Radiology, Cardiology, Neurology, Oncology, Ophthalmology, and Avian/Exotics. Specialized equipment includes telemetry, endoscopy, CT scanner, ultrasound, and MRI.
We are a proud United Veterinary Care Partner hospital. United Veterinary Care supports the unique culture and individuality of each partner hospital while empowering the hospital teams in their care for patients. One of our goals is to support our community of hospitals in creating sustainable, fulfilling careers in a profession we love.
United Veterinary Care provides equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws.