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End User Device Engineer Jobs in Tennessee (NOW HIRING)

Amazon

IT Support Associate II, IT Supply Chain

Antioch, TN · On-site

$20.50 - $28/hr

... end-user device support. Technicians identify and diagnose issues, repair, test and validate ... engineer support. The ideal candidate will provide technical support, perform repairs, and ...

Pioneer Technology

Be Seen First

Desktop Engineer

Chattanooga, TN · On-site

$48K - $75K/yr

Serve as subject matter resource in the design, deployment, and support of end-user computing ... Perform regular reviews and adjustments to RMM device inventory to ensure proper billing by Finance.

AutoZone

UX User Experience Research Manager

Memphis, TN · On-site

$113K/yr

Provide insights that lead AutoZone's design, product, and engineering to successfully deliver ... * 7+ conducting end-to-end user research for software or web-based products or equivalent ...

MetroSys

Help Desk Technician

Nashville, TN · On-site

... modern end-user environment. This role is responsible for supporting users across Windows ... Device patching and management * Experience supporting MacOS and Windows environments.

Techmer

Sr IT Service Desk Technician

Clinton, TN · On-site

$100K - $125K/yr

... Engineer Company: Techmer PM Location: Clinton, Tennessee, United States Salary Pay Range $100,000 ... including device provisioning, account setup, application access, and end-user orientation.

Ole Red

IT Engineer- Venue

Nashville, TN

You'll provide system, network, and end-user support for daily operations, projects, and ongoing ... Diagnose malfunctions in device software, hardware, and peripheral accessories. * Respond to on ...

F2Onsite

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IT Desktop Support Technician

Cookeville, TN · On-site

$28 - $29/hr

... device management is preferred. * Strong troubleshooting and problem-solving skills. * Excellent communication and customer-service skills. * Ability to work independently in an onsite end-user ...

Techmer

Sr IT Service Desk Technician

Clinton, TN · On-site

$100K - $125K/yr

... Engineer Company: Techmer PM Location: Clinton, Tennessee, United States Salary Pay Range $100,000 ... including device provisioning, account setup, application access, and end-user orientation.

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All JobsEnd User Device Engineer JobsEnd User Device Engineer Jobs in Tennessee

End User Device Engineer information

What is an end user device engineer?

End User Device Engineers are IT professionals who manage, configure, and support devices like laptops, desktops, tablets, and smartphones used by employees within an organization. They ensure these devices are secure, up-to-date, and functioning correctly, often handling software installations, troubleshooting issues, and deploying updates. They also play a key role in setting up new devices, maintaining endpoint security, and assisting users with technical problems. Their work helps ensure employees can work efficiently and securely with the technology provided by their organization.

What are some typical challenges faced by end user device engineers in supporting remote and hybrid work environments?

End User Device Engineers often encounter challenges related to managing a diverse array of devices across remote and hybrid settings, such as ensuring consistent security updates, troubleshooting connectivity issues, and supporting users with varying technical proficiencies. The role frequently requires rapid response to device failures and balancing proactive maintenance with urgent support requests. Collaboration with IT security, network teams, and end-users is essential to maintain a seamless user experience while upholding organizational standards.

What are the key skills and qualifications needed to thrive as an end user device engineer, and why are they important?

To thrive as an End User Device Engineer, you need strong knowledge of hardware troubleshooting, operating systems (Windows, macOS, Linux), and device management, often supported by a degree in IT or a related field. Expertise with tools such as Microsoft Endpoint Manager, SCCM, imaging solutions, and relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate is typically required. Excellent problem-solving abilities, communication skills, and a customer-focused attitude set top performers apart. These skills ensure seamless device performance, minimize downtime, and deliver a positive technology experience for end users.

What is the difference between End User Device Engineer vs Desktop Support Technician?

AspectEnd User Device EngineerDesktop Support Technician
CredentialsIT certifications (e.g., CompTIA A+, Microsoft Certified)IT certifications (e.g., CompTIA A+)
Work EnvironmentDesign, deploy, and maintain end user devices; often involved in hardware/software upgradesProvide technical support; troubleshoot hardware/software issues on user devices
Employer & IndustryTech companies, large enterprises, organizations with extensive device managementIT support firms, corporate IT departments, educational institutions

End User Device Engineers focus on the design, deployment, and maintenance of end user devices, often working on hardware and software upgrades. In contrast, Desktop Support Technicians primarily troubleshoot and resolve user device issues, providing direct support to end users. Both roles require similar certifications but differ in scope and responsibilities within the IT environment.

What cities in Tennessee are hiring for End User Device Engineer jobs?

Cities in Tennessee with the most End User Device Engineer job openings:

End User Device Engineer jobs near you
Infographic showing various End User Device Engineer job openings in Tennessee as of July 2026, with employment types broken down into 80% Full Time, 15% Part Time, 1% Temporary, and 4% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution.

Field Services Technician

Computer Task Group, Inc

Franklin, TN • On-site

Contractor

Posted 23 days ago

Job description

CTG is seeking motivated and customer-focused Field Services Technicians to support desktop and end-user device operations for a valued client in Franklin, TN. This is an excellent opportunity for individuals with foundational IT experience or training to grow their careers in a dynamic and hands-on technical environment.

Location: Onsite, Franklin, TN

Hours: M – F 7am – 4pm  

Key Responsibilities:Client Build Support

- Image desktops and laptops with Office 365 and other required software.

- Troubleshoot and resolve imaging issues.

- Install and configure end-user software and tools.

- Validate system builds to ensure readiness for deployment.

End User Support

- Respond to help desk calls and provide on-site troubleshooting for desktops, laptops, and peripheral devices.

- Map and troubleshoot printers, network drives, and connectivity issues.

- Confirm resolution with end users and escalate unresolved issues per client procedures.

Actions and Results

- Assist with deployment of laptops, M365 support, Zebra printers, medical lab devices, and general end-user support.

- Maintain clear and professional communication with customers.

- Perform basic hardware maintenance and component replacement.

- Track and manage inventory of IT equipment.

Required Skills and Qualifications:

- Basic knowledge of desktop/laptop hardware, software, and operating systems.

- Familiarity with PC imaging and operational programs.

- Experience working within SLA frameworks and escalation protocols.

- Strong interpersonal and organizational skills.

- Basic understanding of workstation backups and restores.

- Solid communication skills across all organizational levels.

- Familiarity with Microsoft 365 troubleshooting.

- Preferred: A+ Certification or equivalent technical certification.

Ideal Candidate Profile:

- 1–2 years of experience in desktop support or equivalent technical training.

- Eager to learn and grow in a fast-paced IT support environment.

- Comfortable working independently and collaboratively.

- Reliable, detail-oriented, and customer-service focused.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

Vaccination Requirements

Varicella (2 doses or positive titer)

Measles

Mumps

Rubella

Hepatitis B or declination form

Tdap w/in 10 yrs

Seasonal Flu Vaccine

and Negative TB test

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.

To Apply:
To be considered, please apply directly to this requisition using the link provided. Kindly forward this to any other interested parties. Thank you!


About CTG

CTG, a Cegeka company, delivers IT and business solutions that enhance clients’ digital agility, empowering them to seize new opportunities and overcome any challenge. Backed by more than 60 years’ experience and a commitment to being a reliable, results-driven partner, we work shoulder to shoulder with clients to shape digital together. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. With more than 9,000 team members in over 15 countries, we combine global expertise with local insight to deliver innovative solutions. We operate across the Americas, Europe, and India, working with over 3,000 clients in many of today's highest-growth industries.

Together, we shape what’s next—working shoulder to shoulder to deliver impactful solutions for our clients and society. Our culture is built by the people who work at CTG, the values we hold, and the actions we take. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. At CTG, you’ll find a workplace where you are encouraged to grow, supported in your ambitions, and empowered to shape your own career journey. For more information, visit www.ctg.com.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.

Qualifications:UNAVAILABLEEducation:UNAVAILABLEEmployment Type: CONTRACTOR
Computer Task Group logo

About Computer Task Group

Sourced by ZipRecruiter

We know that achieving our mission begins and ends with our people—and by people we mean you. Regardless of individual roles or responsibilities, regardless of industry or subject matter expertise, our lives happen in relation to other people—our colleagues, clients, and partners. CTG cultivates a workplace that attracts and develops the best people. Being Great Place to Work-CertifiedTM not only supports our Vision but also validates the rewarding workplace culture that has made CTG a leading IT and digital solutions and services company for more than 55 years.

Company size

1,001 - 5,000 Employees

Headquarters location

Buffalo, NY, US

Year founded

1966

Social media

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